Sent mine back for an exchange and the whole process was surprisingly easy. Was kinda worried after reading some reviews, but the replacement arrived fast and fits perfect now.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
got my parcel stolen outside my door and man i wasn't hoping for anything but just wanted to let them know. so glad i've got insurance and they sent out a replacement like within the next few days. ju... Zobacz więcej
Reakcja na opinię
Literally found many of their products on Temu, Ali, etc. They clearly just dropshipping clothes and Im expecting my order to be fully shit. They also using the same shipping provider as Temu, dont tr... Zobacz więcej
Reakcja na opinię
Ordered some Jeans that looked different in person than they did online, sent them back to their returns address in China around 10 weeks ago costing £17.65 and haven't been refunded or heard anything... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Providing high-end street wear at affordable prices since 2017. Free Shipping Worldwide, Customs and Duties Paid. Check our Instagram tagged photos to see our customers tagging us in their order!
Dane kontaktowe
Zjednoczone Królestwo
- help@hypeessentials.co
- hesntls.co
3,2
Średnia
215 recenzji
Odpowiada na 73% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Got 1 of their denim as gift
Got 1 of their denim as gift, ended up buying more for my self. Don't hesistate if you're thinking of getting it.
4 października 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Jonathan
Thank you for your kind review!
It's poisonous we know 😏
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Ich hatte einige Probleme mit der Größe…
Ich hatte einige Probleme mit der Größe und brauchte einen Austausch. James vom Kundendienst hat alles sehr schnell für mich geregelt. Einfache und super klare Anweisungen.
19 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Paul
Thank you for your kind review!
Glad we managed to help you get the correct size eventually!
Tag us in a IG Story/Post when you rock them!
Cheers,
Jamie.
Ich habe gerade die NV11 Denim…
Ich habe gerade die NV11 Denim anprobiert. Wenn mir das jemand schenken würde, würde ich denken, dass es mindestens ein paar 100€ wert ist. Der Preis ist super erschwinglisch im Vergleich zu der Qualität, die man bekommt.
3 października 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Leo
Thank you for your kind review!
We may not be the highest quality denim out there if you're comparing to denim 2-5x our price, but at our price point, we're proud to say we're probably among the top few brands!
Glad you like them!
Cheers,
Jamie.
you guys need to give me some…
you guys need to give me some discounts. Got a pair of jeans and now my entire crew is rocking your denim. We gonna be making a video with your tracksuit real soon.
27 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Aaron
Thank you for the kind review!
Do tag us on IG on your video! We'll love to check it out!
Glad you and your crew likes them!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Got their cheapest item to check out…
Got their cheapest item to check out their quality and was blown away by the workmanship. I work in a clothing store and I know quality when I see one.
1 października 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Lias
Thank you for the kind review!
The lowest priced item on our store should be our tee-shirt, which is made from a 250GSM cotton-blend fabric, which at our price point, you can't even get a decently fitting shirt at the mall or other brands, less a shirt that has quality and fits well!
Glad you like them!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Clear sizing guide and if need be
Clear sizing guide and if need be, their stuff are always available to help. Shipping is not the fastest, but its free.
19 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Norbert
Thank you for the kind review!
We'll look to improve our shipping time and try it keep it free as much as we can! Glad we're able to help!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Got the tracksuit and its fire boys
Got the tracksuit and its fire boys, makes my nikes tracksuit feels like trash.
26 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Antonio
Thank you for the kind review!
Glad you like the tracksuit!
Many didn't know we started off doing tracksuit since 2017 before we got into denim!
We did a comparison video of our tracksuit vs Tech Fleece on our Tiktok!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Changed my mind
Changed my mind on one of my order and was fearful as other brands usually come up with many excuses to reject return.
19 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Hagen
Thank you for the kind review!
We're more than happy you took liking on more than 1 product on our store and glad you managed to switch it out to the one you prefer more!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Needed some help with expediting my…
Needed some help with expediting my order as I needed them for my birthday outfit. Credits to James for helping me out, thanks mate.
19 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Giovanni
Thank you for the kind review!
Happy Birthday to you! Glad it made it to you before your birthday!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
checking out my 5th order as we speak
checking out my 5th order as we speak. Highly recommended, quality is so much better than my usual zara jeans that I get.
14 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Mason
Thank you for the kind review!
Thank you for your support all these while! It warms our heart to see customers keep coming back to us, even customers who supported us when we started in 2017, still ordering till this day!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
class service guys
class service guys, always available when I needed help be it with sizing, my order, my tracking etc, they don't seem to sleep and always have someone replying almost instantaneously.
23 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Valentin,
Thank you for the kind review!
We're always here to assist you round the clock!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
I thought I had to pay for custom fees…
I thought I had to pay for custom fees or duties but it was covered and it was delivered right to my door with no extra charges.
24 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Axel
Thank you for the kind review!
We've covered all the custom fees and duties. We know how much it suck to be charged more after paying!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Coming back to review after multiple…
Coming back to review after multiple washes and wear, you can truly feel the difference when compared to cheaper quality materials. This is really high quality.
19 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Rafael
Thank you for the kind review!
We pride ourself in creating the best quality possible at our price point. Not to compete with brands 5-10x our price, we're pretty confident in our quality anything under $100!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Had to hit up customer service for a…
Had to hit up customer service for a size exchange, and they made the process super smooth. 10/10!
13 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi David
Thank you for the kind review!
We know how hard it is to order stuff online, especially with clothing!
We're here to help!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
needed some help with the exchange and…
needed some help with the exchange and Clara sorted it out for me in less than a day. Instructions were clear and straight to the point so not sure why people are complaining.
14 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Carroll
Thank you for the kind review!
Glad I was able to help you with the exchange! Hope you like the exchanged size!
Hope to see you again at HESNTLS!
Cheers,
Clara.
quality is unreal guys
quality is unreal guys, feel the difference yourself when you have it.
18 września 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Simon
Thank you for the kind review!
Glad to hear that you like them! We pride ourself in the quality!
Hope to see you again at HESNTLS!
Cheers,
Clara.
Got scammed once on IG by another brand…
Got scammed once on IG by another brand and never bought anything from IG until I came across you guys. Quality feels much better and would highly recommend.
23 sierpnia 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi John
Thank you for the kind review!
We've been around since 2017 to do shady business unlike those newer brands out there that you won't know will exist the next day or not.
You can trust on us to deliver :)
Hope to see you again at HESNTLS!
Cheers,
Clara.
Ran into a little issue as dumb auto…
Ran into a little issue as dumb auto fill filled in my old address and was impressed how fast they managed to sort it out for me. Thumbs up to James for the help.
12 sierpnia 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Dwight
Thank you for the kind review!
Glad to have resolved the address issue for you so you can receive it! We know how big a pain it is to wait for your parcel when the address is incorrect!
Hope to see you again at HESNTLS!
Cheers,
Clara.
Had a question about my order
Had a question about my order, and customer service responded almost instantly. Super helpful and friendly!
9 sierpnia 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Gabryel
Thank you for the kind review!
We try to get back to all enquiries as soon as possible with staff handling them almost round the clock!
Hope to see you again at HESNTLS!
Cheers,
Clara.
Shipping was faster than expected
Shipping was faster than expected, got an email when it's out for delivery to make sure I'm informed. Jeans fit perfect.
19 sierpnia 2024
Opinia niezależna
Odpowiedź od hesntls.co
Hi Randall
Thank you for the kind review!
Glad to hear that you like them and it arrived with you sooner than you expected!
Hope to see you again at HESNTLS!
Cheers,
Jamie.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.