Shop bietet Rücklabel an. Möchte man Retoure schicken, wird eine Adresse in China genannt.Kein Label zugeschickt. Trotz mehrfach Email Kontakt wird kein Label geschickt.Antwortschreiben passen nicht... Zobacz więcej
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Great looking hat and great fit as described. Excellent customer service - they gave me a full refund on delivery when the courier failed to deliver next day. Can't wait to be wearing my 'Doyle'... Zobacz więcej
My partner and I travelled with Lochs & Glens in mid-December and came back via a stop-off at Moffat Service Station. He bought a tweed cap there, but subsequently lost it after Christmas so I went o... Zobacz więcej
Ordering online is often a leap of faith. I couldn't be happier with the results. Better than I could have hoped. The hats I received are beautiful, and exceeded my expectations by a large margin. I'l... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Heritage Traditions takes key inspirations from the classic British tweeds and Scottish checks from traditional weaving, mastered by craftsmen and mill workers over the past few centuries. Our collection of caps and accessories are crafted in a range of wool mix herringbones, checks and houndstooth that are characteristic of tweeds developed throughout the British Isles. We create our collections using styles handed down through generations but always with a modern twist – bringing long established shapes up to date with contemporary fits and clever attention to detail. You will find all our styles in a variety of colours, patterns and fabrics that will finish your look perfectly, whether you are out walking the dog or dressing up for a day out at the races. Newsboy caps, Baker-Boys and Flat Caps are our signature and come in high quality wool mix tweeds with elastic trim for easy fitting and our leather brand tab. Look out for co-ordinating products to complete your outfit with matching tweed ties, bow-ties and gloves. Our scarves are made using the finest materials and brushed for a soft luxurious handle and will keep you warm as well as stylish. Wallets and Hip Flasks add a perfect finish for your Heritage Traditions look and make great gifts too.
Dane kontaktowe
13 Carlyle Ave, Hillington Park, G52 4XX, Glasgow , Zjednoczone Królestwo
- 0141 411 8228
- sales@heritage-traditions.com
- heritage-traditions.com
4,0
Dobra
263 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shop bietet Rücklabel an wird aber nicht zugesendet
Shop bietet Rücklabel an. Möchte man Retoure schicken, wird eine Adresse in China genannt.Kein Label zugeschickt.
Trotz mehrfach Email Kontakt wird kein Label geschickt.Antwortschreiben passen nicht zur Fragestellungen. Rückversand kostet dann 30 Euro. Fakeware.
3 października 2025
Opinia niezależna
Odpowiedź od Heritage Traditions
Hi Simone,
Thanks for the feedback.
If you are able to provide your order number and I can look into this further, because I can’t find any orders under your name. Unless it was placed under a different name? I also can’t find any emails from you, when were these sent and to what email?
We don’t offer returns labels and we have no returns address in China. I’m confused about what has happened here.
Any info about your order would be really helpful.
Thanks
Sam
Wonderful hats
I got few hats, different colours for my husband. He absolutely loves them all. Great quality, quality stitching and great communication. Thank you.
14 listopada 2024
Opinia niezależna
Amazing customer service
I bought a good quality but very inexpensive tweed cap on a recent visit to Scotland.
When I got home I unpacked the unworn cap and discovered that the brass popper on the ear flaps was not attached. The tweed had a small hole where the popper had been and both parts of the popper were attached to the ear flap.
Unfortunately, because we had been touring I could not remember for certain which tourist shop I had bought it from and I did not have a receipt.
I emailed Heritage traditions and asked what might be done and the response I got could not have been more helpful.
They asked for photographs to send for their suppliers and offered to send me a replacement.
Given that I felt partly to blame for the situation because I had not noticed the fault when I made the purchase, I offered to pay the postage.
I was advised that this would not be necessary and I received my new hat a few days later. Thanks Sam
25 kwietnia 2024
Opinia niezależna
Import Duty from non EU
If you are outside UK, you will end up with 40% import duty as a result of BREXIT!
I have actually been informed that before Purchase, the selling price is including duty to Portugal and of course, this is not the case as the products are shipping from Glasgow.
The quality of the products are good but not for the European Unions Citizens. Please take note.
PS: I did try to reach out but just disappointing.
8 stycznia 2024
Opinia niezależna
Made in China!
Company is very proud of its 'tradition', yet its products are made in China! How do I know? I was charged 45% of the product's value as custom duty! They didn't mention any additional costs on their website at all. Custom duty from UK to EU is zero, but not when product is made in China (they admitted it on the custom form).
Scarf I bought looks awful, colours are nowhere as vibrant as on their website. Pure scam.
6 grudnia 2023
Opinia niezależna
Odpowiedź od Heritage Traditions
Hi Maciej, Sorry to hear you feel this way. A couple of things to note: we do mention the possibility of customs tax on every product page, shopping cart page, shipping policy page and T&C's page. You were within your rights to refuse delivery and not pay the charge. You could also dispute the charge with your local customs office. However, we have no control over this which is why we state on our website that it is the buyer's responsibility to pay for this if applied. If you are unhappy with the product, please return to us and we will refund you the cost of the product. Thanks
Simple process to buy quality product.
Easy to order through the web site and make payment.
Delivered in good time and pleased with the product.
20 sierpnia 2023
Great hats!
I bought a lovely Trilby!. The quality is excellent and the price was very good. Great value for money.
21 sierpnia 2023
I'm very satisfied with the product
I'm very satisfied with the product. Great value for money. You've won a customer. Thank you very much.
23 sierpnia 2023
Good communication
Good communication, fast shipping, good email information and of course shipping tracking number.
21 sierpnia 2023
Excellent experience
Very quick, easy eshopping. Quick delivery. Very nice quality products
7 sierpnia 2023
The products are unique and top notch…
The products are unique and top notch quality, and customer service was first rate.
14 sierpnia 2023
Great quality of hat out of all the…
Great quality of hat out of all the hats we looked at.
23 lipca 2023
Fantastic treatment!
Fantastic treatment!
Even when it doesn't work well, they do everything that is possible to please you.
2 lipca 2023
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