Herbalisttea room  Recenzje 337

Wynik TrustScore: 3 na 5

2,9

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Oceniono na 1 z 5

I got lulled into a false sense of security (again), after my orders in the last few months arrived really quickly. However, this last order (£65), wasn't acknowledged, no tracking number, but they t... Zobacz więcej

Oceniono na 1 z 5

No delivery, no response on phone or email, don't waste your money or time, what a con!!!! Got instant reply when l left this review it said F *** YOU! They wont refund either, the good reviews are c... Zobacz więcej

Oceniono na 5 z 5

If any of the 1 star reviews on here are stopping you buying from HTR, I give you this. I can almost guarantee, that at some point during the transaction, that customer was behaving like a c*nt. I've... Zobacz więcej

Oceniono na 5 z 5

Excellent service, being first time user to a site im always a little sceptical, but definitely no need to be, delivery as expected and on time, alway a struggle to find nice hash locally however... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z konopiami

Napisane przez firmę

Online U.K Cannabis shop selling Cali hybrid flavours, original cannabis strains, cannabis vapes, cannabis Edibles, cannabis tinctures & topicals


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

337 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

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Oceniono na 1 z 5

They're great when everything runs…

They're great when everything runs smoothly. But when things don't...oof. Disappointed that I was intentionally sent an item different to what I ordered (that I sadly experienced no effect from, basically just overpriced sweets), rather than being contacted/refunded. Thankful that I didn't spend too much. Their service can be quite hit-and-miss in my experience, so I will order from elsewhere next time.

Edit: downgrading my review to 1 star due to the unhinged threats I've received from them since leaving my honest feedback. I had no idea they were so rude. AVOID these weirdos. Emails from them (that thankfully went to my junk folder) are as follows:

"You ungrateful t**t we do not appreciate your bad review.

We swapped your order for an alternative to ensure you got an edible product yet still you write a bad review trying to dissuade sick people from purchasing products they need from us.

Do you not understand the trouble we go through and the risks we take to deliver our products to you ungrateful person, so unless you remove your bad review we will bar you from our services and let all our customers in your local area know you are a trouble causer??

We wait for you to remove your review today"

"Listen you cheeky c**t. We do our best so if you do not remove your bad review we will let all our customers in your local area know your address and know you are a trouble causer and we will also send one of our reps to your address when we're in your area ourselves to explain our policy clearly to your face so you have a clear understanding that you should not try to prevent others from obtaining their needed medication from us.

We give you until the end of the Easter holiday to remove your review you horrible c**t or else we act."

"You've got until the end of Easter to remove your bad review then you will get a visit from us and f*** the police they will not be able to help you so you BIG MOUTH C**T we will not allow you to try and prevent others from getting their medication with your BIG MOUTH"

3 kwietnia 2022
Opinia niezależna
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Odpowiedź od Herbalisttea room

This ungrateful Nigerian fraudster who is clearly still unaccustomed to British culture and the fact that she knows she is not shopping on amazon or eBay, yet still bad mouths our service. Scum bags like this belong back in Nigeria where there is no customer service or quality products to match the quality and service we provide here in the U.K so NO she cannot have her cake and eat it unfortunately. Good riddence.

Oceniono na 5 z 5

Ordered Thursday morning came next day…

Ordered Thursday morning came next day rate these guys 100%

1 kwietnia 2022
Opinia niezależna
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Odpowiedź od Herbalisttea room

We are glad to still be of service to those who need our products to self medicate the natural way.

We will continue to do our best for all our customers and deliver premium cannabis products forevermore💚

Oceniono na 5 z 5

Never fails

I've used this company numerous times they have never let me down. Absolutely the best, safest and easiest way to buy.

1 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

Luckily the order arrived much quicker…

Luckily the order arrived much quicker than the previous, the packaging discreet as well as being vacuum packed and heat sealed. The payment process couldn`t be easier and the product excellent. You can`t ask for any more.

28 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Best place to buy

Great, strees free transactions.
So you can get an idea, as simple as buying something in amazon, professional and courier delivery. You can't ask for any better. Best place!
Keep it up guys.

10 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Absolutely fantastic shop

Absolutely fantastic shop , 100% reliable , and when there was a slight issue with an order ( once ) they quickly amended and corrected instantly,
Many main street shops do not have customer care that good
Top work guys

18 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

KEEP UP THE GOOD WORK GUYS

No complaints from me.
Reliable, reasonably priced, good selection, extremely discreet, good communication, easy payment methods.
For anyone apprehensive or concerned about scam/fake sites from my personal experience I can put your mind at ease and reassure you this is 100% legit and to date I have had no issues and been using this for approx 14 months with regular orders.

16 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Legit company

Legit company don't believe trash reviews. Speedy delivery you recieve confirmation when your delivery has been processed and shipped. They are quick at responding to any queries. 5 star+ you guys deserve recognition.

1 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Totally legitimate

Totally legitimate. I also use hub420 and broccolinugs and anyone in the know uses these as well as they are also legit. I do find the herbalist tea rooms products to be the best quality and I have had absolutely no problems at all.

20 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Update

Update
HT are back to normal now, package came in 2 days (free post) taped up again so all good.
Nice old skool Morrocan hash (UK shop), warmed up enough in hand to make a J, tastes like 'pollen' hash. Nice change from the soft hash flooding market at mo.
Cheers HT

18 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Well done HRT

Firstly, a big thank you to HRT who were helpful throughout my first order, I was aware of the delays caused by the mailing system (Beyond HRT's control) with backlogs et cetera. To those nervous/panicked customers, I would always suggest you remember who takes the risk in these transactions and to always treat those who are attempting to help you as you would like to be treated yourself. They have built trust with me immediately and I cannot find fault with any part of the process, from product, to payment to packaging, well done HRT, I will return soon

18 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

this is a 2nd and 3rd order update.

this is a 2nd and 3rd order update.

Ordered In December, last order on the 18th. Both arrived, paid for special delivery. Last package wasn't heat sealed to the extent that it was airtight and I could smell it as the postman handed it to me. I haven't placed a new order due to the feedback left recently by other buyers. Hopefully these issues are related to Christmas etc. Non-communication with customers seems to be a sticking point that could save people lots of worry about whether their parcel will arrive or whether they have been ripped off.

13 stycznia 2022
Opinia niezależna
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Odpowiedź od Herbalisttea room

HTR never rips anyone off. We try our best to help deliver top quality cannabis products all over the country to those who use cannabis to treat their own physical and mental medical conditions including the rest of us who smoke/use cannabis to maintain health, protect/recover from covid, mental respite, natural anti-depressant, pain/stress relief/anxiety/immune boost/anti viral lung expectorant/protector/concentration/focus/energy/creativity/performance enhancement/cannabinoid replenishment/entrepreneurship among other things...

If at times HTR encounters a problem affecting the customers orders, we try our best to resolve the issue as quickly as we can, despite the premature bad reviews and the lack of immediate reply to some frantic or panicked customer emails, although we answer all call enquiries, whilst we choose to wait for the original delivery or resent delivery to have arrived before we respond to lost orders via email, in part due to the CHRISTMAS post backlog which happens every year, except this Christmas period our packers had a domestic issue themselves which added to the postal backlog which we finally cleared as of today, so all outstanding and delayed orders have now been sent in which all requested tracking numbers have now been provided.

In 2022 HTR has new Cannabis Tincture drop bottle and winterized cannabis oil capsules now available for boosting natural immunity, fighting off new mutations and recovering from old viruses, pain/stress relief, anxiety/sleep aid, phytocannabinoid replenishment, prevention of cannabinoid deficiency & general well bieng💚

In 2022 HTR is delivering an exclusive Amsterdam Coffee Shop experience delivered direct from our Amsterdam Coffee shop straight to your front door throughout the U.K providing professional, top quality, Dutch grown Amsterdam Coffee shop Cannabis Strains to all HTR customers💚

Oceniono na 4 z 5

Here’s hoping

Hi there,

Just a quick review. I’ve placed a new order and am happy to confirm the quality of previous products. However it would be helpful if you could respond to e mails more frequently. I say this as someone who suffers from anxiety not out of a desire to nag!!
Anyway hoping new order arrives soon. Order no 5265.
Cheers and happy new year.

4 stycznia 2022
Opinia niezależna
Oceniono na 3 z 5

I've been a customer for about a year…

I've been a customer for about a year now and am mostly quite happy.

These guys do always deliver (at least from personal experience so far) but I don't think I've ever received my orders without a bit of a gentle nudge. Doesn't seem to matter if I wait 3-4 days or 7+ days after placing the order to give them a bit of a poke wondering where the order is - usually the product arrives very soon after I reach out.

For example - I put my most recent order in on Dec 25, a few days later they updated the website to reflect orders placed after 11am on Dec 31 wouldn't arrive till after the New Year's bank holidays so I shot them an email on the 30th to check up on my order. Well, I don't have it yet, but I'm confident it was put in the mail that day or the next and will be in my mailbox when post resumes....(definitely a bit stressful to be out of pocket so much money and have no real clue when the purchase is going to arrive though).

The product quality has been reliably good (I go for sativa bud). I bought some indica hashish from them once which was an absolute dud - no effects whatsoever - but really, everything else has been top notch.

Summary:
Pretty good bud - unreliable delivery.

Recommendation for future customers:
Be patient, be friendly, follow up politely & and order well in advance so that when it's running late you don't find yourself in a pinch.

Recommendation for HTR:
Keep up the good work! Thanks for providing this service! It would be great to be able to know when an order is put in the mail and to get a tracking number or something all automatically. Definitely would make it feel less stressful for the customer.

original post 2/1/2022

2 stycznia 2022
Opinia niezależna
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Odpowiedź od Herbalisttea room

Youl be glad to hear that HTR have a new private courier service which automatically contacts customers by email on the delivery of their orders and the courier company keeps the customer up to date. The private couriers insure all orders against loss and have delivered every order to date so HTR customers now have the option of an insured private courier service (at same price as NDD) to ensure delivery of their orders on time💚🚚💚

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