Very helpful and responsive company with a great range of high quality herbal products at competitive prices. Delivery is usually fast. Rarely any problems but once when there was an issue with a slow... Zobacz więcej
Reakcja na opinię
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This is my second time purchasing from Herbal Apothecary and once again I’m very impressed. They were very responsive on queries prior to my ordering and quick to get back on deliver and tracking quer... Zobacz więcej
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I just wanted to share how impressed I’ve been with your service. Your herbs are consistently excellent quality, deliveries arrive quickly, and any queries I’ve had have been answered fully and promp... Zobacz więcej
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An Ancient, who for many years has had wonderful service, quality materials, rapidly and safely delivered! You will not get Better, believe me!
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Informacje dotyczące firmy
Napisane przez firmę
We supply one of the largest ranges of herbal products in the UK, including tinctures, fluid extracts, capsules, organic & biodynamic products, whole, cut, and powdered herbs to practitioners, and other businesses. Part of Nature's Laboratory, along with Sweet Cecily's and BeeVital. A family business wholly committed to the principles of natural medicine and to serving the user. We also have retail product ranges such as teas, and creams. We also provide Product development services, contract manufacturing services, Chromatographic Analytical services, and Regulatory Services. We are ISO9001:2015, Biodynamic Organic, HerbMark Certified Manufacturer.
Dane kontaktowe
3b Enterprise Way, YO22 4NH, Whitby, Zjednoczone Królestwo
- 01947 602346
- info@herbalapothecaryuk.com
- herbalapothecaryuk.com
4,6
Doskonała
539 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
good product no problems with service…
good product no problems with service delivered promptly
13 stycznia 2026
Odpowiedź od Herbal Apothecary
Many thanks for your positive review Richard. We're so glad you're pleased with the product and received it promptly.
Excellent choice with lots of difficult…
Excellent choice with lots of difficult to find herbal remedies. Rapid service, well packaged andsecure delivery.
12 stycznia 2026
Odpowiedź od Herbal Apothecary
Many thanks for letting us know about your positive experience Jim, we really appreciate it.
I was pleased with the efficiency of…
I was pleased with the efficiency of the service. It was a bit disappointing that the product was only available in one litre size on the website, but came as two 500 ml bottles. I would have bought just one 500 ml if that had been available.
5 stycznia 2026
Odpowiedź od Herbal Apothecary
Hi Kathryn, we're so sorry that the size of the product is incorrect on the website. This has been flagged to our production department and it'll be corrected as soon as possible. Thank you for letting us know, and apologies for the confusion. If you'd like to send one of the 500ml bottles back, we'd be more than happy to refund it for you.
Odpowiedź od Herbal Apothecary
Thanks for your positive review, we really appreciate it.
Odpowiedź od Herbal Apothecary
Thanks for your positive review Mark, we really appreciate it.
Odpowiedź od Herbal Apothecary
Thanks Samantha for your positive review, we really appreciate it and are so pleased you're enjoying the teas!
reliable delivery of excellent product
9 grudnia 2025
Odpowiedź od Herbal Apothecary
Many thanks for your positive review, we really appreciate it.
Products and delivery are always good…
Products and delivery are always good and promptly arrive. Shipping costs are also reasonable.
1 grudnia 2025
Odpowiedź od Herbal Apothecary
Many thanks for your positive review Emmeline, we really appreciate it.
Helpful staff
One of the tinctures was not in stock. I was notified by email after restock, and that was helpful. I needed an additional tincture after placing the order, and the staff allowed me to amend it on the phone. Again, very helpful. All the tinctures have about 3 yrs before the BBE date. Over the last 10 yrs there has been a sizeable expansion in the range of herbs stocked.
8 grudnia 2025
Odpowiedź od Herbal Apothecary
Thanks so much for your positive review Gabriel. We're really pleased you were able to amend the order and are pleased with the expanded range.
Very quick delivery
Very quick delivery. I like that i can order 250mls. Usualy min amount of tincturw is 500. One issue i do have is that tinctures are often out of stock.
28 listopada 2025
Odpowiedź od Herbal Apothecary
Many thanks for your positive review Maud, and we're really glad that you're finding ordering the smaller quantities helpful. We're sorry though about the out of stock issue. Unfortunately, levels of stock can depend on seasonality, supplier availability and also the fact that it's dynamic, in that it's hard to predict and forecast how much of and how quickly our products will sell. However, we will endeavour to ensure we have as many products in stock as possible. Thank you for the feedback.
amazing company
amazing company, though the turnaround time is sooooooo long - which there were ways in which it could be improved
27 listopada 2025
Odpowiedź od Herbal Apothecary
Many thanks for your positive review Lucie, but we're sorry to hear about the long turnaround time you're experiencing. Our delivery service is something we're actively working on at the moment, so we're hopeful you'll see an improvement in this area really soon.
Good service for professional practitioners
My account was opened and verified very quickly, allowing me to access and order the restricted items for professional practitioners. Delivery was good too.
26 listopada 2025
Odpowiedź od Herbal Apothecary
Many thanks for your review Theresa, we're really pleased you've had a positive service and delivery experience.
The low score is really for the…
The low score is really for the delivery. On two occasions recently there was no note that delivery had been made. They delivered to a neighbour who assumed I was aware that I had a delivery and so the parcel was with a very patient neighbour for a week
27 listopada 2025
Odpowiedź od Herbal Apothecary
Hi Kristian, we're really sorry to hear you had issues with the courier company. We are looking into our delivery options at the moment and are hopeful this won't happen again.
Odpowiedź od Herbal Apothecary
Many thanks for your positive review, we really appreciate it.
Odpowiedź od Herbal Apothecary
Thanks so much for your positive review, we really appreciate it.
Odpowiedź od Herbal Apothecary
Many thanks for your positive comments Sue, we really appreciate it.
Odpowiedź od Herbal Apothecary
Thanks so much for your positive review Adebayo, we really appreciate it.
25 yrs of ordering from Herbal Apothecary
Herbal Apothecary always provide me a good service and fast delivery.
12 listopada 2025
Odpowiedź od Herbal Apothecary
Thanks so much for your positive comments Lynn, and for being a loyal customer of 25 years. We 're extremely grateful.
Excellent products
Excellent products, so easy to order and deliver was quick. If I have had to contact, staff are so friendly and helpful.
3 listopada 2025
Odpowiedź od Herbal Apothecary
Thanks so much for your positive comments Mrs McCaffery, we really appreciate it.
My order hasn't arrived
My order hasn't arrived, I emailed over a week ago and haven't even had a response.
29 października 2025
Odpowiedź od Herbal Apothecary
Hi Duncan, apologies you didn't receive your order. We have tracked your item and have photo evidence of a delivery on 30th October. We're unable to find your email so cannot respond. Please can you email sales@herbalapothecaryuk.com to discuss further so we can remedy this issue. Many thanks
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