I absolutely love my Capsule-It! So much so that I have purchased three units to give away to friends of mine who are also supplement enthusiasts. Not only is the product amazing, but the customer ser... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer service is top tier. Ive never had a problem receiving an answer or solution to any situation promptly... Simply reach out for anything questions, order adjustment, or information on products... Zobacz więcej
The new "mix" calculator is a great addition to an already great company with great products. Gave it a try last night and it makes figuring the perfect ratios for this aging body. The ability to ca... Zobacz więcej
I had made an error in order and emailed about a change before the order processing was done, thankfully Kristine emailed me back within 5 mins to let me know the changes had been made just in time.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence. Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals. We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible. With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters. Visit us at HerbAffair.com and experience the difference!
Dane kontaktowe
P.O.Box 2417, 60078-2417, Palatine, IL, Stany Zjednoczone
- 1-866-445-9040
- help@herbaffair.com
- herbaffair.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had an issue with my order
I had an issue with my order. After reaching out to the company, I received an email trying to help me. The person was very thorough in their approach giving me ideas on what I could do to fix my problem. In the end everything has been resolved very timely. Thank you for not giving me grief during this time. I ordered to help my husband (who is currently in the hospital being treated for leukemia) with supplements. My goal was to get the most pure supplements in him. Capsule-it was my answer. After the issue I had, I am now confident to move forward to getting the best items in capsule form to him. I am grateful for you. ~April
Great Customer Service
Recently I emailed customer service to check the status of my order. Within 5 minutes I received an email back from Kristine letting me know the status (one item was back ordered) and a resolution on getting the rest of my order promptly out the door and on the way to me. I’ve never received a response so quickly. She was so kind and enthusiastic in her email and I responded back that I appreciated her great and quick customer service.
From my experience of working in customer service in my past I believe in giving praise to those who go the extra mile and Kristine gets mine. She’s a jewel!
Thank you Kristine
Kristine kept in contact with me about my order status and got it shipped very quickly. Thank you.
Appreciate the communication always!!
Always polite, helpful and timely!
Quick Resolution
Excellent customer service. Quick response and resolution to Black Friday billing issue.
YOU are in for a TREAT !
THIS company is the REAL DEAL. - kind of a "throwback" to when things were done in a proper way. You know ... done the way it SHOULD be done.
They are HONEST, have EXCELLENT customer service (yeah, they actually get back with you promptly) and their products are of great quality. Have NO FEARS about doing business with them. YOU are in for a TREAT !
I like to compliment Kristine
I like to compliment Kristine. I am a new customer with a lot of questions. She just came in and explained answering all my needs. It's hard-to-find detailed answers to our questions now a days.
I know that my family is getting the best quality help.
Thank you again Kristine.
Holy cow!
Holy cow! This thing actually works! So many times items you order online are disappointment this one is NOT! SO INCREDIBLY GLAD I GOT IT!
Great customer service
Amazing product and would totally buy…
Amazing product and would totally buy again. This machine is Dish washer safe so after use put it on the top rack and DON’T USE WATER THATS WAY TOO HOT.
Kristine from HerbAffair
Kristine from HerbAffair has been great with her information to help me find the best remedies for myself and my family. I greatly appreciate her promptness and willingness to answer all my questions.
Kristine was very helpful!
Kristine was very helpful when I left out an item. I reached out to ask if it could be added to my previous order. She added it and sent an invoice. I paid the invoice. It was done quick and easy. Thanks for great customer support!!!
My experience with her affair has been…
My experience with her affair has been great. I’ve had two packages to be missed delivered and her affair came through and made it a great experience By making sure that I have the herbs that I ordered and I really appreciate that what this company is doing and has done for me has been phenomenal. I am great to be a part of the herb affair community and also being able to better my health with organic herbs and learning how to synergetic put the herbs together as well as making my health better I once was type two diabetic, and now using the herbs from herb affair has been great. I am no longer on metformin so it has been great.
Prompt and friendly service
Wonderful customer service
Quick response. Issue resolved expediently.
Prompt, Courteous Service
Kristine's swift reply to my email was a bit jarring, but in the best of ways. Normally, I'm waiting hours, or even days, for a company to reply ... and the helpfulness of their responses runs anywhere from helpful, to "why did you even bother writing back?"
Not only was Kristine kind, friendly, and courteous, she was extraordinarily helpful! I am someone who cares more about how a company treats its customers than anything else and, thus far, Herb Affair and Kristine have made my experience top notch!
offered the help I needed
Kristine was enormously helpful
Kristine was enormously helpful. Always responded to my emails very fast. The product arrived today and I'm excited to use it!
Thanks Herb Affair!!!
Great products
Great products. Friendly, responsive, and honest customer service.
I love my new capsule maker
I love my new capsule maker. It has cut down my time considerably. I just ordered another one in a different size. I will definitely be purchasing more.
Thank you!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








