Helpbox UK Recenzje 760

Just finished my onboarding call with Sivu, and it was fantastic. Sivu was incredibly professional, clear, and made the whole process feel seamless. I walked away feeling confident and fully informed. Highly recommend!

Sarah spent time discussing my accounts in detail and gave me a time frame of when to expect to have our next meeting and what our future plan is.

very nice onboarding experience, throughly explain by Liam. look forward to use many years to come.

Thank you Helpbox, always willing to assist

I've found the staff to be helpful and solution driven. I feel I can trust them to resolve and support me with challenges.

Great customer service, all questions I had answered, down to earth bunch of people, felt comfortable, im glad I found this company to help me wirh my business, looking forward to the future.

Appropriate information was provided

Experience has been great & they’ve been very helpful. Would highly recommend

Helpbox are a solid professional team always at the end of the phone if I require them. In this digital age there is no need for a local accountant.
Outstanding Service from Helpbox.

Helpful and efficient

My experience with help box is was so great .

Necil was very helpful and very pleasant to communicate with
Great asset to the company

I am self employed and used Helpbox for my taxes last year. They were efficient and had good customer service, I was able to contact them quickly and they are caring and genuinely want to help and get the best outcome. This year I didn’t end up using them, but had agreed to maybe using them, so we set up a direct debit. I ended up changing my mind shortly after and was able to cancel the direct debit with no problems which was reassuring for me. I spoke to the lovely Jay Ward on the phone to confirm and cancel this invoice reminder once and for all, even though I was not being charged or had any money taken out of my account. Jay was understanding and had a human heart, which makes all the difference! the rest of the staff are kind and genuinely want to help.

I had an issue with my CIS filing and didn’t fully understand the process, but April Ruth explained everything clearly and gave me confidence in how it would be resolved. She outlined exactly how they would fix the problem and support me going forward. Communication was quick, professional, and efficient throughout. They’ve genuinely made things much easier for me, thanks to April.

Initially I had concerns over service level and questioned my choice. I have to say, having raised these concerns the response has been absolutely fantastic and resulted in a renewed confidence. Oliver and his team have turned this completely around.
We all make mistakes it’s how they’re dealt with that counts. Hats off to to Helpbox absolutely no problem in recommending them.

It’s a weight of my mind when yourselves are at hand regarding the matter in hand.You are only an email away if I have any concern which is of great relief.You have kept me informed and updated at every step.Can’t thank you enough.Hopefully everything will be underlined by the 31/3 deadline.The only downside is that you are based in Portsmouth &myself in Edinburgh.Very satisfied with the support you &your colleagues have given.Thanks Robert

Staff all really very kind and patient - even when I missed things or get a little frustrated.
Fully recommend so far.

Helen is an absolute God sent! Expert in her field clearly, very clearcut and informative when offering accounting advice.

She answered all queries with absolute efficiency and went above and beyond to make sure needs were met! This is a regular occurrence, Helen ALWAYS looks after me whenever I have a query or accounting request

Majority of communication is via digital means and difficult to speak to a person to resolve issues or get important answers quickly, I understand this is the way things are heading but in this day and age I believe when it comes to running a business and requiring accountancy advice verbal communication is still as important as it’s always been.

My first call with Helpbox was simply positive, clear and extremely helpful. Coral was very friendly and detailed and she made the whole process of onboarding my company on their system effortless.

Highly recommend Hotelbox and a good shout to both Coral Carter and Molly Aldridge as they were amazing throughout the process.