Our consultant made an error in our flight bookings. She added the wrong flight date to the system when booking our final flight leg (Singapore to Brisbane). We observed this when reviewing the emaile... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We booked a trip to Africa with Kate from Hello World Surrey Hills for travel in June 2025. From start to finish everything was made easy for us and our trip was fantastic. We joined an Intrepid tour... Zobacz więcej
Booked a scandanavian tour with hello world Melton who they used Ben tours. Paid cash. Ben tours went under and I had to repay all accommodation and transfers. They will not refund me any extra cost t... Zobacz więcej
Do not do business with this group. They don't only rip off travellers but businesses also. How they got a contract with the Australian Government is beyond me. Federal Public Service staff booked out... Zobacz więcej
Informacje dotyczące firmy
O helloworld.com.au
Informacje przekazane przez różne źródła zewnętrzne
No Online Booking Fees – So you can go further with every booking
Hotel Price Promise – Sleep easy knowing that you are getting the best hotel rates
24/7 Customer Support – We’re here for you all day, every day
Trustworthy, Safe and Secure – Your details are always safe in our hands
Dane kontaktowe
80 Pacific Highway, 2060, North Sydney
- customersupport@helloworld.com.au
- helloworld.com.au
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Booking accommodation in Honolulu
tried many search engines such as Hotels.com, etc but the best result and ease was Helloworld.com.au. Actually gave us the best rate exchange over all the others. Very happy, but have yet to travel so cannot say what the accommodation will be like.

Odpowiedź od helloworld.com.au
Highly recommended
Very easy to book internal flights in the US from Australia. Good choice of flights, instant confirmation via email & easy to pay in Australian dollars avoiding the foreign exchange fee.

Odpowiedź od helloworld.com.au
Easy and great prices.
I had been looking to make a multi flight booking and was finding it frustrating... Until I found Hello World. It was so straight forward, and after looking through so many other sites, I knew that the prices I was being presented with were the best.

Odpowiedź od helloworld.com.au
Easy booking process
Booked a package holiday with airfare and accommodation recently. The price was better than another well known online booking agent and the process was easy and fast!

Odpowiedź od helloworld.com.au

Odpowiedź od helloworld.com.au

Odpowiedź od helloworld.com.au
Unacceptable
Previously for years upon years I have used you site for International travel, those days are over. Other sites offer more options with flight times and pricing that is much lower.
The past 12 months I have noticed a dramatic shift in you pricing, huge error.
Long time customer that is now gone.
Mr. Baker

Odpowiedź od helloworld.com.au
Great Expectations
What a great and easy to use website. NO hassels and seemless. Thanks Helloworld for making travel so easy

Odpowiedź od helloworld.com.au
Horrendous. .. dont chance it
We booked return flights with this company and they provided inaccurate information after placing the booking, full knowing of our itinerary. The online staff are totally un skilled and incompetent... we had to pay for a mistake they took no responsibility for. ..
Re think this agency

Odpowiedź od helloworld.com.au
great service
No problems with the booking of the hotel. Great rate!! lovely service

Odpowiedź od helloworld.com.au
Commission driven and inefficient
We booked a hotel online; when we arrived to the hotel late a night to find they didnt have the booking and to top it off were full. To then be told by helloworld after the poor hotel had done all the work ringing around to find us a bed they would refund and just go to the next hotel to see if the booking was done was appalling. We had to insist that this wasn't good enough and then be put on hold for 45 minutes while they negotiated with the other hotel we were shattered. We will never ever recommend this OTA to anyone at any time and will happily and unreservedly share our experience with our tourism industry colleagues.

Odpowiedź od helloworld.com.au
Top service
The customer service lady understood what I wanted and found the right flights for me within a brief amount of time.
In trying to book this return trip to Italy, I had become frustrated with the internet booking option of Helloworld and decided to find a real person to help me. Eventually I found the 1800 number and the right help was at hand

Odpowiedź od helloworld.com.au
Disapointed
Whislt overseas we had the worst travel experience of our lives, i accept that travel agents make mistakes but what i struggle with is that when i phoned helloworld from overseas to ask for help with tour and flight query was told you are not my client i cant help. We had spent hours trying to get of this tour and were stressed to no end. Back home sent email and dissusion with store asking manager to call me, spoke to headoffice who showed no empathy and said manager would contact me a month waiting still no call.Your customer service doesnt exsit and i will never use this company or recommemd it again.

Odpowiedź od helloworld.com.au
Terrible customer service
I'm actually appalled by my experiences so far with helloworld.
After ringing up to change a flight, they changed it to the wrong day. When I rang up to request they corrected the flight date, they advised they would need 72 hours to review the call tape (to ascertain whether the incorrect flight date was my mistake or theirs). After 72 hours, I had no response from helloworld, so I rang them. I was then told it would take ANOTHER 72 hours for them to review the call tape. At this stage, I asked that they attempt to fast track this (given they had already had over 72 hours), and they me they would call back within 24 hours. It's been over 24 hours, and I've had no callback.
I'm really disappointed and frustrated. Will definitely never use this service again and will request friends/family do the same.

Odpowiedź od helloworld.com.au
JUST A SCAM!
I booked my accommodation through helloworld online thinking that it was a reputable company. DONT DO IT! They charged us twice and are trying to withhold 2000+ from us for 3 weeks. The customer service lines were just trying to get rid of me saying that the bank would have to unhold this money which I was told by the bank wasnt something they could possibly do. What was helloworlds mistake was just ignored, furthermore they were trying to blame me for booking it twice, WHICH DEFINATELY DIDNT HAPPEN!. Not even an apology and if you want to speak to someone in charge, dont even bother unless you want to be on hold for 2 days and if they say they will call you back in 2 hrs that wont happen either. ITS ALL A SCAM! They take money from your account without authorisation. Dont put yourself through the stress!

Odpowiedź od helloworld.com.au
Genuinely good - I am very impressed !!
I searched online for plenty of travel agencies (including the popular ones in australia).
However, Helloworld is the only one that had very good reviews and also does international travels. I booked my international tickets with them and within 10mins I got the itinerary and also booking numbers with the airlines directly. Plus their booking website is very easy to use and has all the features (like meal request, seats, frequent flyers etc) - All under the same booking wizard in Helloworld website.
I would highly recommend them and use them again !

Odpowiedź od helloworld.com.au
easy and convenient
I was directed to hello world by Sky Scanner. The booking process was easy.

Odpowiedź od helloworld.com.au

Odpowiedź od helloworld.com.au
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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