Axel Recenzje 26

Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Not accurate savings since I subscribed. The saving quotes they provided are actually upcharges and not including package. And t jj eyes no customer service that can actually give me the quote

Reakcja na opinię

Oceniono na 2 z 5

I noticed two price drops on flights that I booked and never heard from axel so now I’m wondering how many other price drops I’ve missed

Reakcja na opinię

Oceniono na 5 z 5

Jeg handlede i sidste uge i Axel, hvilket var så god en oplevelse at jeg føler mig nødsaget til at dele den. Jeg kommer ind i butikken efter en ny jakke til vinter. drengene inde i butikken tager supe... Zobacz więcej

Oceniono na 5 z 5

It took a little longer than I’d like but they were able to iron out the issue at hand. Everyone was professional and patient with my questions.

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży
  2. Wyszukiwarka lotów
  3. Agregator turystyczny

Informacje o Axel

Napisane przez firmę

Axel is the AI travel agent that tracks your flights and hotels and gets you paid when prices drop. Members pay thirty five dollars a year and Axel works in the background to secure savings all year long. Once you book a flight or hotel, Axel monitors the price around the clock, identifies real repricing opportunities, and claims the savings for you automatically. Your reservation stays the same, you get money back, and Axel handles the entire process without any effort on your part.

For flights, Axel uses your booking details to request a repricing credit directly with the airline. The itinerary does not change and the savings are refunded to you. For hotels, Axel finds the same stay and dates at a better price and offers it to you through Axel so you can rebook at the lower rate. Travelers no longer need to refresh websites or keep track of shifting prices. Axel takes care of it.

Users can message Axel anytime on WhatsApp to check their bookings, ask questions, and access Axel’s special hotel deals. The service is designed to feel like a modern travel concierge that quietly works on your behalf. Most members save more than their annual fee within the first few months. Axel supports domestic and international trips, frequent travelers, families, business travelers, and anyone who wants to capture price drops without lifting a finger.

Axel continues to expand its capabilities and aims to become the simplest way to track, manage, and optimize every trip while putting more money back in the hands of travelers.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

26 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Not accurate savings since I…

Not accurate savings since I subscribed. The saving quotes they provided are actually upcharges and not including package. And t jj eyes no customer service that can actually give me the quote

15 marca 2026
Logo Axel

Odpowiedź od Axel

HI there! I am very sorry to see you did not have the best experience with Axel. Reach out to us anytime via helloaxel.com/axel-ops and we will be sure to give you the time and attention needed to get your savings.

Oceniono na 5 z 5

Good Customer Service

It took a little longer than I’d like but they were able to iron out the issue at hand. Everyone was professional and patient with my questions.

2 marca 2026
Logo Axel

Odpowiedź od Axel

Thanks so much for the kind words, Tiffany!

Oceniono na 2 z 5

I noticed two price drops on flights…

I noticed two price drops on flights that I booked and never heard from axel so now I’m wondering how many other price drops I’ve missed

3 marca 2026
Logo Axel

Odpowiedź od Axel

Please reach out to us via support on our website. We would love to make this right for you. You can also email help@helloaxel.com

Oceniono na 4 z 5

It was literally 5 minutes and I save money

It was literally 5 minutes after I signed up that I saved money on my hotel. I don't care for the fact that you have to pay the entire new price and wait for the credit of the original payment you made. Now you can wait to pay for the new one but if you forget then you will show up with no place to stay. But my new price also is refundable. The entire thing is nice and easy.

22 lutego 2026
Logo Axel

Odpowiedź od Axel

Glad to hear it!

Oceniono na 2 z 5

I didn’t save any money

I didn’t save any money, I just got booked in a worse room hotel room.

30 stycznia 2026
Logo Axel

Odpowiedź od Axel

Hi there! We would love to make sure to fix this for you. You can reach out to our 24/7 support team at helloaxel.com/axel-ops. We will be sure to make this right for you.

Oceniono na 1 z 5

Wish I could give 0 star

Wish I could give 0 star

18 lutego 2026
Opinia niezależna
Logo Axel

Odpowiedź od Axel

Hi there! I am more than happy to help with any issue you may be experiencing. Please reach out to our 24/7 support team at helloaxel.com/axel-ops

Oceniono na 5 z 5

It just works

It just works! Just got $175 credit from an airline thanks to Axel!

29 stycznia 2026
Logo Axel

Odpowiedź od Axel

Congratulations on your repricing :)

Oceniono na 1 z 5

I’d like a refund I didn’t get any…

I’d like a refund I didn’t get any money back at all and they’ll say low chance or no chance of getting any money back. The one I was gonna get back made it so I wouldn’t get points cause it they would buy it from a different app or platform.

25 stycznia 2026
Logo Axel

Odpowiedź od Axel

Hi Sara! I am sorry to hear that you have yet to save with Axel. Please reach out to us anytime via our support chat: helloaxel.com/axel-ops or via our help email and we will get you sorted ASAP.

Oceniono na 5 z 5

Already more than paid for itself

Already more than paid for itself. I have loved how much I have gotten back for the services. There are some small bugs or things I work with the AI to help get, but it's well worth the cost and the effort I put into these items! Love it

16 stycznia 2026
Logo Axel

Odpowiedź od Axel

We appreciate the work you put in. Happy to keep helping you save :)

Oceniono na 5 z 5

Great site for tracking prices

Axel has been very helpful in getting the best fares for my trips. It’s easy to use and works with airlines to find the best fares out there.

17 stycznia 2026
Logo Axel

Odpowiedź od Axel

Thanks for using Axel!

Oceniono na 5 z 5

Made +$75 in 24 hrs

Paid $35. Saved $110 within 24 hrs. Had 5 flights and 3 hotel stays booked. It found a reprice on one of the flights and got me a refund.

It's not a lot, but it's effectively free money and it's passive, so why not spend the 5 mins to sign up. If you have a bunch of travel planned ahead of you, give it a go.

28 stycznia 2026
Opinia niezależna
Logo Axel

Odpowiedź od Axel

Thanks for the kind words Parthi! We'll work hard to get you more back soon.

Oceniono na 5 z 5

Saved me $80 one day later

Saved me $80 on a flight one day after I purchased the tickets! Buy flights without worrying about the price with Axel.

14 stycznia 2026
Logo Axel

Odpowiedź od Axel

Let's go, Noah! Enjoy the $80 savings.

Oceniono na 5 z 5

Saved me money first day

Saved me money first day. Really cool.

13 stycznia 2026
Logo Axel

Odpowiedź od Axel

We start as soon as we can! Glad to hear you got a headstart. We look forward to saving you even more money on all your travel.

Oceniono na 5 z 5

Worth the cost.

Communication with Axel is quick and efficient. Their rebooking is seamless and the travel credits appear in my airline account very fast. I've recommended to all my friends.

8 stycznia 2026
Logo Axel

Odpowiedź od Axel

Thank you so much for the kind words! We can't wait to save you AND your friends some more money :)

Oceniono na 5 z 5

The real deal!

Made good on their promise - got me a flight credit right away!

29 grudnia 2025
Logo Axel

Odpowiedź od Axel

We're very happy to have delivered on our promise right away! We can't wait to keep saving you money on all your travel. Thanks for the kind words.

Oceniono na 5 z 5

Axel saved me a surprising amount

Axel saved me a surprising amount of money and now with the amount saved we are planning another trip!

19 grudnia 2025
Logo Axel

Odpowiedź od Axel

Thank you for the kind words! We are thrilled to have helped you save, and we look forward to your next repricing :)

Oceniono na 1 z 5

Inaccurate hotel room matching, annoying repeated texts & emails

They keep sending me alternate hotel room, which are not equivalent to the hotel room, which I booked. (king bed with private bathroom). They are sending me single beds that are double bunk or quadruple bunk, stating they are “king bed with private bathroom” and repeatedly sending me emails and texts (over 9x texts in the past 2 months!! Not counting emails too!), even though I don’t want to accept these rooms. It’s extremely annoying and I keep telling them these beds are not equivalent, and all I get are AI responses apologizing and saying they will correct then I get the SAME bunk beds sent to me. I don’t want to sleep in a single bed. That is a bunkbed!! I haven’t saved any money so far using this for the past two months

28 listopada 2025
Opinia niezależna
Logo Axel

Odpowiedź od Axel

Hi there, thank you for taking the time to share this. I am really sorry for the frustration you experienced. The room matching you described is not the standard we hold ourselves to, and the repeated notifications clearly added to the issue.

I would like to personally review your hotel matches and make sure we get this fixed for you.

Please reach out to us at help@helloaxel.com so I can take a closer look at your account and get this resolved quickly. My goal is to make Axel helpful and accurate for you, and I appreciate you giving us the chance to fix this.

Oceniono na 5 z 5

I signed up for Axel a few weeks ago…

I signed up for Axel a few weeks ago after checking trustpilot. I figured it was worth a try. With a few trips planned this next year, and with the reservations for hotels and air forwarded to Axel, I’ve already saved more than $1,000. I’m a believer.

1 listopada 2025
Opinia niezależna
Logo Axel

Odpowiedź od Axel

Thank you for sharing your story! We will keep working hard in the background to get you even more in savings.

Oceniono na 5 z 5

Service og Kvalitet i Top

Jeg handlede i sidste uge i Axel, hvilket var så god en oplevelse at jeg føler mig nødsaget til at dele den. Jeg kommer ind i butikken efter en ny jakke til vinter. drengene inde i butikken tager super godt imod mig med både humor og professionalisme. Sælgeren Simon, finder nogle jakker og gir mig hans ærlige holdninger til størrelser der i sidste ende endte med at jeg gik ud med en super fed jakke som passer perfekt. Kvaliteten er der selfølgelig ikke spørgsmål til da det er Axel vi snakker om. Så jeg kan ikke andet end at anbefale Axel til alle der ønsker god service og kvalitet. For tak en god oplevelse til drengene derinde.

19 października 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej