Absolutely love receiving my box of Scottish items every month. The thought put into the boxes every month to create these boxes is amazing, the recipes sent are always delicious. Each month whe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
An absolutely amazing gift box of Scotland treats and treasures to make any Mom feel pampered and loved. The buttered chocolate was smooth and delicious, the candle smells wonderful, the oat scrub- fr... Zobacz więcej
Always a good day when I open the mailbox and see the familiar wrapping on the Heartbox! I love the surprise of opening the box and finding all the goodies hidden inside! I love the picture postcards... Zobacz więcej
Absolutely the most wonderful monthly surprise!!! It was like Christmas every month. Their Scottish items were great. They helped me find my Scottish ancestors by encouraging me to seek out my Scot... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Whether you are a Scot who has wound up on sunnier shores or just a fan of Scottish culture and talent who wants to discover more of our nation’s finest gifts, our beautiful premium products will bring Scotland to YOU. Every month, we will deliver a Heartbox packed with a wide selection of high-quality gifts encapsulating Scotland’s proud heritage. You’ll be surprised and delighted by our selections, which will bring little pieces of Scotland to you, wherever you are – and for a while at least, bring your heart back home. A Scottish subscription box where you choose how regularly you would like to pay. LITTLE PIECES OF SCOTLAND TO YOUR DOOR - WHEREVER YOU ARE.
Dane kontaktowe
151 Broad Street, G40 2QR, Glasgow, Zjednoczone Królestwo
- 01415564353
- support@heartboxscotland.com
- heartboxscotland.com
4,6
Doskonała
548 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Value not expected
I paid for the whole year; the contents do not seem to have the value I expected. I'll wait for future boxes to see
5 grudnia 2024
Odpowiedź od Heartboxscotland
Thank you so much for your feedback and for choosing a yearly subscription – we really appreciate your support. 💙
We’re sorry to hear the contents didn’t quite meet your expectations this time. We put a lot of care into curating each box with quality Scottish-made products, and we understand that value can feel different to everyone.
We hope the upcoming boxes will better reflect the experience you were hoping for, and we’re always working to surprise and delight our customers with each delivery. If you ever have suggestions or preferences, we’d love to hear them!
Thank you again for giving us the opportunity to bring a bit of Scotland to your door.
Gemma
The Heartbox Team 💙 🏴
Odpowiedź od Heartboxscotland
Thanks so much for the lovely feedback Leticia i'm so pleased you love your Heartboxes!
Gemma
The Heartbox Team 💙 🏴
Odpowiedź od Heartboxscotland
Thanks so much for the lovely feedback Kathy I'm so pleased you love your Heartboxes!
Gemma
The Heartbox Team 💙 🏴
I have been pleased with every box I've…
I have been pleased with every box I've received!! I'm always excited to see what's coming the next one. They get me more excited about upcoming trip to Scotland in April!
5 grudnia 2024
Odpowiedź od Heartboxscotland
Thanks so much for taking the time to feedback and being part of our clan! We love sending you wee pieces of Scotland when you can't be here, I hope you have a wonderful trip.
Gemma
The Heartbox Team 💙 🏴
LOVE LOVE LOVE
I just love everything that I get in my boxes. I especially.love the add-ons .... I purchased the handbag to match my gloves that came in it.
12 listopada 2024
Odpowiedź od Heartboxscotland
Thanks forAww thank you so much for the lovely review! 💙 We're so thrilled you're loving your Heartboxes – and how fab that you got the matching handbag too! We absolutely love curating those wee extras for our add-ons, so it's wonderful to hear they've been a hit.
Thanks for being part of our clan and letting us bring a little bit of Scotland to you each month. 👜✨
Gemma
The Heartbox Team 💙
Odpowiedź od Heartboxscotland
Thanks so much for the kind words Terri, thanks for being part of our clan.
Gemma
The Heartbox Team 💙
Every box is beautiful!
Every box is beautiful!
Quality items, beautifully packaged. You can tell that a lot of love goes into this.
12 listopada 2024
Odpowiedź od Heartboxscotland
Thanks so much for the kind words Sharon, thanks for being part of our clan.
Gemma
The Heartbox Team 💙
Odpowiedź od Heartboxscotland
Thanks so much for the kind words Cynthia, thanks for being a loyal part of our clan.
Gemma
The Heartbox Team 💙
Bagpipes have 3 drones
The items were great, but I was disappointed in the greeting cards. It's sloppy for a Scottish theme box to not get the correct imagery for the drones on a set of bagpipes, and very disappointing if AI was used to design this.
14 października 2024
Odpowiedź od Heartboxscotland
Thank you so much for your honest feedback – we really appreciate you taking the time to share your thoughts. 💙
We’re so glad you enjoyed the items in your box, but we're genuinely sorry to hear you were disappointed with the greeting cards. We take great pride in representing Scotland as authentically as possible, and we completely understand how important those details are – especially when it comes to iconic imagery like the bagpipes.
We’ll definitely take your comments on board and ensure we’re even more attentive with our designs in future. Thank you again for your support and for helping us improve – it means a lot to us.
Warm wishes from Scotland,
Gemma
The Heartbox Team 💙
A wee bit of Scotland every month
We love getting our box every month! It’s like getting a little bit of Scotland 🏴 every month. The content is always unique and delightful.
14 października 2024
Odpowiedź od Heartboxscotland
Thanks for taking the time to feedback and being part of our clan. We love sending you a wee piece of Scotland when you can't be here.
Sending warm wishes from Scotland,
Gemma
The Heartbox Team 💙
Love the products and communication was…
Love the products and communication was great when neede
14 października 2024
Odpowiedź od Heartboxscotland
Thanks for taking the time to feedback and being part of our clan. We love sending you a wee piece of Scotland when you can't be here.
Sending warm wishes from Scotland.
Gemma
The Heartbox Team 💙
The clock did it for me
The clock did it for me! Beautiful!! I'd love a 2nd one for a friend's gift.How can I do that? I wasn't expecting the food portion of what was sent. I'm not that big of a tea person.
16 października 2024
Odpowiedź od Heartboxscotland
Aww thank you so much for the lovely message! 💙 It means the world to us that Heartbox brings a wee bit of home to you. I’m so happy to hear the Tam was a hit.
Thank you for being part of our clan and for letting us share a little piece of Scotland with you each month!
Warmest wishes,
Gemma
The Heartbox Team 💙
I loved the items that were sent
I loved the items that were sent. It was a great box, and I was surprised. The only thing is that the shipping was very long.
11 września 2024
Odpowiedź od Heartboxscotland
Hi Jessica, thanks so much for the feedback. Shipping from Scotland takes on average 2 weeks but can be a bit quicker. You can track your box as it leaves our Bonnie shores until it lands on your doorstep.
All of our boxes ship in the first week of each month, this means it can sometimes take a wee bit longer to receive your first box but they should arrive 1 month apart going forward.
Thanks for being part of our clan, we love sending you a wee bit of Scotland.
Warmest wishes,
Gemma
The Heartbox Team 💙
Clock
I am not sure if I just missed the literature, but i wish something was included about changing the time on the beautiful clock that was included in my box, or, if it can be changed at all.
16 października 2024
Odpowiedź od Heartboxscotland
Hi Rachel, thanks for taking the time to feedback we did share a wee how to video on how to do this. I hope you love your heartbox, we can email you a link to this.
Warmest wishes,
Gemma
The Heartbox Team 💙
Heart belongs to Scotland
Love every HeartBox I receive. Brings me back to Scotland.
11 września 2024
Odpowiedź od Heartboxscotland
We love being able to help you feel close to Scotland, thanks for being part of our clan.
Warmest wishes,
Gemma
The Heartbox Team 💙
Just love all the goodies every month
Just love all the goodies every month. Think I am going to add a chain to the plaid bag for a small crossbody purse for Christmas.
12 sierpnia 2024
Odpowiedź od Heartboxscotland
Thanks so much for sharing,I am so pleased you love our Heartboxes.
Sending love from Scotland.
Gemma
The Heartbox Team 💙
Good quality and value!
Every item I have received has been good quality and I love the fact that they offer additional items to purchase as well. I've been very happy with my Heartbox subscription!
12 sierpnia 2024
Odpowiedź od Heartboxscotland
Thanks so much for sharing,I am so pleased you love our Heartboxes and our add to box options.
Sending love from Scotland.
Gemma
The Heartbox Team 💙
I just love getting in touch with my…
I just love getting in touch with my Scottish heritage. It items have been great.
8 lipca 2024
Odpowiedź od Heartboxscotland
Thanks so much for sharing,I am so pleased you love our Heartboxes.
Sending love from Scotland.
Gemma
The Heartbox Team 💙
I love the surprise
I love the surprise. I always keep one box unopened so when I feel low it will cheer me up.
8 lipca 2024
Odpowiedź od Heartboxscotland
Awe Kay, this really touched me. Thanks so much for sharing, I am honoured that our Heartboxes make you feel so happy.
Sending love from Scotland.
Gemma
The Heartbox Team 💙
Angie B
I love the items that come to me every month. They are always packed well and fun to open.
8 lipca 2024
Odpowiedź od Heartboxscotland
Thanks for taking the time to feedback Angie, we love having you part of our clan.
Warmest wishes,
Gemma
The Heartbox Team 💙
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.