Hi Leah,
Thank you for your review. I found the email you sent to HQ dating back Oct 10, 2023 about your purchase.
We replied quite politely in fact, that very same day (happy to share them if you like). We in no way "shot you down" or "your opinion rejected". If anything, we were trying to help you. However, to no avail.
You wanted your money back, and as our policy clearly states we cannot accept returns. That is why we offer samples for you to purchase and try our shakes before you buy larger quantities. We also suggested ways to adjust the liquidity of our shakes (which was your issue - no mention of aftertaste) for a more smoothie-like consistency, which you brushed off.
I am disappointed you didn't enjoy them, as they contain so many beneficial nutrients, and no hidden nasties. Especially good for healthy weight loss, which is what you were after.
Many of our customers often comment about our shakes having minimal to no aftertaste as they contain a natural sweetener, monk fruit. They also love the option to shake or add frozen fruit and blend them.
As you say, we are all different and you didn't like our shakes, that's fine. We do hope you find something out there that you can enjoy and achieve your wellbeing goals!
All the very best to you Leah.