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HealthHero Recenzje 

1168
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lots of doctor video appointments available from 60 minutes in advance. Easy to book and upload images in advance of the video appt. Doctor was pleasant and listened before providing a prognosis and i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to book, good amount of convenient appointments available, either phone or video call. Lady doctor was helpful, thorough and had lovely manner.

Oceniono na 5 z 5

Felt I had got an ear infection so after work on a Friday tried to get a last minute appointment at my GP. There was nothing available and no guidance offered. I then remembered about health hero wh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My appointment was booked in very quickly. The doctor I spoke to was really nice, informative and helpful. My medication was proscribed at the time of the call and I was able to collect it from my... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Lekarz medycyny ogólnej
  2. również w kategorii:
  3. Klinika psychiatryczna

Napisane przez firmę

We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1168)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 917

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

The whole process from start to finish was incredibly easy. Staff friendly and helpful. The GP I spoke with was miles better than my regular GP. More attentive and I felt for the first time ever I was being taken seriously. This is an excellent service.

12 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Karen. We are really pleased the whole process was easy from start to finish and that our staff were friendly and helpful. It means a lot to hear the GP was attentive and that you felt properly taken seriously.

Oceniono na 5 z 5

Just what I expected

Just what I expected. Someone to talk to. Someone to help.

18 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Robert. We are glad we could be there to talk to and to help.

Oceniono na 5 z 5

Great service

Great service, convenient and staffed with supportive people who have time to listen and appreciate what is wrong and provide support to getting you the best course of treatment.

17 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for such kind words. Knowing our team took the time to listen, understand what was wrong and help guide you toward the right treatment is exactly what we aim for.

Oceniono na 5 z 5

So glad I purchased my MetLife multi…

So glad I purchased my MetLife multi protection insurance policy as the GP 24/7 option is amazing and the medical prescriptions are instant
As a insurance advisor for MetLife I will tell all our clients new and old what a wonderful experience they will have

18 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for sharing this. We are delighted the 24/7 GP access have added real value to your MetLife insurance policy.

Oceniono na 5 z 5

Very reliable and useful experience…

Very reliable and useful experience whilst working and not having the inconvenience of the standard GP practices

18 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Haydn. It is great to know the service fitted around your working life and saved you the usual hassle of standard GP practices.

Oceniono na 5 z 5

Energency GP service …

I could not get an appointment with my GP until the 3 September which was far to long as I needed advice that day. I phoned on Monday morning and received an appointment at 2.30 in the afternoon. The GP was brilliant. Answered all my questions and gave me advice. A fabulous service. Highly recommend.

17 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Maureen. We are sorry to hear how long the wait was with your local GP, and glad we could step in with an appointment that same afternoon. It is wonderful that the GP answered all your questions and put your mind at ease.

Oceniono na 5 z 5

very convenient and helpful service if…

very convenient and helpful service if NHS is too busy / too hard to get an appointment

15 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for your review, Mr Robinson. We are pleased we could offer a convenient alternative when the NHS was too stretched to help.

Oceniono na 5 z 5

Great customer care and a fantastic GP

The customer care person answered almost immediately and was extremely helpful and courteous, and then the doctor that I spoke to was the same. I was in a bad way and this was a reassuring and helpful experience. Definitely five stars all around.

18 lipca 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Chris. We are really pleased to hear the customer care team answered quickly and that both they and the doctor were helpful and courteous. It means a lot to know this was a reassuring experience for you at a difficult time.

Oceniono na 5 z 5

Online/ Telephone GP…

The GP service is really helpful and a blessing specifically in times when my normal GP has no appointments available to see me when I need. Plus the online doctor can give you prescription, referral letter which are all added bonus

15 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for your review. We are glad the GP service has been there for you when your local GP had no appointments available.

Oceniono na 5 z 5

Friendly, helpful remote GP service

I got an appointment the next day booking late one evening.
The Dr (Handal) was helpful and friendly and although ultimately I has to go back to my GP for tests I felt reassured by the consultation and the advice he gave me.

12 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Tilly. We are pleased you were able to get an appointment the next day even after booking late in the evening. It is great to hear Dr Handal was helpful and friendly and that you felt reassured by their advice.

Oceniono na 5 z 5

Brilliant

Came to the rescue when I was away from home and my GP and 111 weren’t helpful at all.

14 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Erika. We are so glad we could help when you were away from home and other options were not able to support you.

Oceniono na 5 z 5

brilliant service very professional

brilliant service very professional and easy to understand consultation. recommend these 100 percent

14 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Clive. We are delighted you found the service professional and the consultation easy to understand, and we really appreciate you recommending us.

Oceniono na 5 z 5

Great service

Great service. No delay to the appointment unlike visiting the Dr, and the process was so efficient with a code for a prescription that can be used at any pharmacy. I was shocked in a good way at how good this service was.

14 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for your review. We are pleased there was no delay, and glad the prescription code system worked smoothly for you at the pharmacy.

Oceniono na 5 z 5

Excellent GP service!!!!

18 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you so much for your kind words, Petrus. We are delighted to hear you had an excellent experience with our GP service. Your feedback means a lot to the whole team and we will be sure to pass it on.

Oceniono na 5 z 5

When my clinic didn’t want to give me a…

When my clinic didn’t want to give me a support just shut me down.Even didn’t want to give me an appointment. Left me in tears and stress right after operation, this clinic took me on, listened, understand my difficult situation and give me support I needed.

6 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for sharing your experience with us, Anita. We are so sorry to hear how difficult things were for you after your operation. We are really glad our team was able to step in, listen properly and give you the support you needed when it mattered most. Wishing you a smooth and full recovery.

Oceniono na 5 z 5

The GP practitioner was very attentive…

The GP practitioner was very attentive and explained all the details of my condition clearly. She was supportive and even double-checked that I understood what was going on. I received my prescription, and the medication has helped. I feel relieved and very grateful.

16 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you for such a lovely review, Olena. We are so pleased to hear the GP took the time to explain everything clearly and made sure you understood your condition fully. It is wonderful to know the medication has helped and that you are feeling relieved. We wish you continued good health.

Oceniono na 5 z 5

Excellent GP Service

Easy to use, along with excellent GP service which is available 24/7

10 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you, Philip. We are really glad you found the service easy to use and that our GPs being available 24/7 made a difference for you. We appreciate you taking the time to leave us a review.

Oceniono na 5 z 5

Brilliant 5 ⭐️

11 sierpnia 2026
Opinia niezależna
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Odpowiedź od HealthHero

Thank you very much for the five star review, Mim. We really appreciate your support and are so glad you had a brilliant experience with us.

Doświadczenie Trustpilot

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