HB Tax Group Recenzje 82

Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Unwavering effort and quick responses to queries. Their cut of the refund is acceptable, however, their holding of the refund until a fixed ‘pay date’ is questionable. Keep doing what you’re doing, j... Zobacz więcej

Oceniono na 5 z 5

They were more than happy to work with me despite how long I took to go through the process, having a few very busy months with no time to sort out the documentation required. They were very clear in... Zobacz więcej

Oceniono na 5 z 5

After I had completed the form, the process was absolutely effortless. Becca who was assigned to my case was super professional and would update me appropriately. She worked to my time and did not inc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A genuinely outstanding service. The team make it exceptionally easy and quick to claim, and work hard to answer any queries or satisfy any concerns you may have. My only wish is that I had made use... Zobacz więcej

Informacje dotyczące firmy

  1. Konsultant podatkowy

Napisane przez firmę

A reclaim tax specialist supporting all industries with their returns.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

82 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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4,3

Wszystkie recenzje

(82)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

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Oceniono na 2 z 5

I first used them back in 2022 and they…

I first used them back in 2022 and they were great but every year they have been getting worse each year since.

Had lots of issues with my refund i done on April 2025.

They're cheaper than RIFT for refunds but i think I'll find somewhere else for this year and going forward.

My advice would be to find an accountant who will help you fill out your own one. Saves you a buch of hassle and money.

18 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Easy to work with, well worth the time

They were more than happy to work with me despite how long I took to go through the process, having a few very busy months with no time to sort out the documentation required. They were very clear in what qas needed from me and what parts they eould handle, making the whole claim process quite simple. I received a bigger refund than expected in the ends and that's always nice.

10 września 2025
Opinia niezależna
Oceniono na 5 z 5

It's a definite 5 stars and a highly…

It's a definite 5 stars and a highly recommend for HB TAX GROUP! I asked a mountain of questions, feeling completely overwhelmed, but the entire team was absolutely on it. They were knowledgeable, efficient, and really took the time to address every single one of my concerns. If you're looking for a tax group that's responsive and truly has your back, look no further!

23 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

HB tax group claim

HB tax group were very good with dealing with my claim. They updated me regularly through the process and were very quick getting back to me with information or answering any questions that I had. Would definitely recommend them to others.

17 września 2024
Opinia niezależna
Oceniono na 5 z 5

Exemplary work throughout

Exemplary work throughout. Without prompt, they continued to work in the background to ensure I received my tax refunds. Actively keeping me updated and providing all necessary information that I needed. Patient with their approach towards my lack of understanding of tax refunds and respectful always. Such a brilliant service!!!

29 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Continued good service

Continued good service. Such great people to work with as well. I managed to make money that I didn't know I was entitled to.

4 kwietnia 2024
Opinia niezależna
Oceniono na 2 z 5

Shady practices

Service was fine but they tried to charge their fee based on the reclaimed tax that HMRC already owed me AND the claim they actually submitted. Especially seeing as I did the legwork of transfering the money to my bank account too.

I haven't gone over the T&Cs with a fine tooth-comb but if it's in there then it's pretty shady imo, if it's not then that sounds pretty illegal.

I argued against it and they conceded to what was the original quote.

[insert snake emoji]

*Response*

You're the tax experts, you should know what funds were from which claim, it does clearly show in the tax account.

Basing your fee on whatever balance is in tax account regardless of source is very poor practice, I shouldn't have to notify you that.

It's either poor practice or you're just playing on the fact that most people won't notice, let's hope it's the former.

31 grudnia 2023
Opinia niezależna
Logo HB Tax Group

Odpowiedź od HB Tax Group

Hi Luke, Thank you for your feedback we have looked into this, from 2023. You signed off the tax return with us, without any further issues at the time.

As per our terms we charge a % of refund received from your self-assessment – this is very standard in the well-regulated industry we are in.

Our initial estimate can of course change once HMRC review your self-assessment, hence why our fee changed with that, as we were not notified from you that there was a separate refund due at the time.

Feel free to contact our team if you are unsure on anything, and we are happy to run through this with you and settle any worries or concerns you have.

Many Thanks,
The HB Tax Group Team

Oceniono na 5 z 5

Will definitely spread the word.

Really helpful and the process was quite straight forward and slick. The use of whatsapp also made the team much more accessible.

14 marca 2024
Opinia niezależna
Logo HB Tax Group

Odpowiedź od HB Tax Group

Thank you so much for your feedback!

Oceniono na 5 z 5

Simple and painless process.

The process was simple and explained well from the outset.
Customer service made the experience painless which from a customer stand point is excellent.

11 sierpnia 2023
Opinia niezależna
Logo HB Tax Group

Odpowiedź od HB Tax Group

Thank you so much for your feedback!

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