Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We had our truck in the shop for almost 3 weeks trying to get them to acknowledge/pay a diagnostic and repair claim. The shop submitted the claim online TWICE. You cannot speak with ANYONE. They only... Zobacz więcej

Oceniono na 5 z 5

I was so relieved when my car broke down and I called National Auto Coverage. The roadside assistance came out to take me home, and the other company's representative even got me a rental car for free... Zobacz więcej

Oceniono na 5 z 5

I wasn't aware that the policy was only for 2 years and it would expire after. I had rated it a 4 star. After this review the general manager called me personally from his cell phone and expla... Zobacz więcej

Oceniono na 1 z 5

I paid f or the coverage been tryna contact the company no response had to do a oil and transmission change and no response …paid out of pocket to changes fluid ..when coverage said they will pay😡😡... Zobacz więcej

Reakcja na opinię

3,4

Średnia

Wynik TrustScore: 3.5 na 5

23 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

SCAM ALERT

We had our truck in the shop for almost 3 weeks trying to get them to acknowledge/pay a diagnostic and repair claim. The shop submitted the claim online TWICE. You cannot speak with ANYONE. They only have an answering service that gives you an email address that no one answers. This company is a SCAM.they take your money and completely ignore your claim.

9 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

I am very disappointed in this company

I am very disappointed in this company. When I first spoke with the company manager 9 months ago and he signed me up for the policy, he made it sound like it was going to be easy each time we need to use it. we really liked everything that is covered under the warranty. That’s the reason why we decided to purchase. However, we really need it to use the policy this week and every time I dial the number that he had given me, the line was busy. So when I found the customer service number on my email from December 2022. The receptionist that answer the phone said that my point of contact person is unavailable. So I left a message expecting a phone call back
Within a couple hours. I called back later that day. She said again that my point of contact person is still unavailable that she would mark my request urgent. Still no return call 🤔😡Two days later I called back to follow up on my phone call and the receptionist said again, my point of contact person is still unavailable that she would mark my call as a priority. I asked her what would be the timeframe that I could expect a telephone call back. She apologized and said she does not have that information. I am just curious how long it takes to call back a priority message. 🤔 I am not happy with this customer service and I’m starting to question if this policy is even legit. 🤷‍♀️

25 września 2023
Opinia niezależna
Oceniono na 5 z 5

I wasn't aware that the policy was only…

I wasn't aware that the policy was only for 2 years and it would expire after.

I had rated it a 4 star.

After this review the general manager called me personally from his cell phone and explained the contract and clarified the misunderstanding. I was very surprised and glad that they strive for excellent customer service. I definitely made the right choice when it come to my extended warranty.

4 maja 2022
Oceniono na 5 z 5

I was so relieved when my car broke…

I was so relieved when my car broke down and I called National Auto Coverage. The roadside assistance came out to take me home, and the other company's representative even got me a rental car for free while they fixed my own. They took care of everything, with no pressure to buy anything at all!

23 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

So far I like what I see

So far I like what I see , was with another company and found out about all the people who have been turned down for repairs that supposed to be covered, also my chevy dealer wont take the other coverage because of the hassle they had when trying to get authorization,the other coverage used big name talent on their commercials and they are all full of it. This company National has been very professional since first call Made me feel welcome and comfortable with this decision.also its nice to have a wallet service card with my name and account number and all Numbers I need if I have a breakdown.thanks national so far I like what I see...

8 kwietnia 2022
Oceniono na 5 z 5

Customer Service was excellent

I spoke with Kristy about insurance and she was really helpful. All my questions were answered and she was really nice. I'm seriously considering switching my insurance, and I appreciated that she took the time to give me information.

4 marca 2022
Opinia niezależna
Logo Haywire Protection

Odpowiedź od Haywire Protection

Thank you for the review!

Oceniono na 4 z 5

National Auto coverage! Is transparent.and what is promised has been delivered! The lady I spoke with is amazing!! Definitely recommend this company to everyone!

National Auto Coverage has helped me tremendously! Had a lot of bad experiences in the past with warranty company! They made me feel comfortable very transparent and I recommend them to all family and friends! Thank Ronnie

25 lutego 2022
Opinia niezależna
Logo Haywire Protection

Odpowiedź od Haywire Protection

Thank you for the review!

Oceniono na 5 z 5

The customer service was excellent

The customer service was excellent! The representative was very knowledgeable and helpful finding the right coverage! Thanks Jeff

22 lutego 2022
Opinia niezależna
Logo Haywire Protection

Odpowiedź od Haywire Protection

Thank you for the review!

Oceniono na 5 z 5

Extremely Satisfied

My conversation and dealings with Kristy was above and beyond. She was very thorough in our discussions about the warranty programs. I felt very safe giving out my personal information and I had no reservations with the whole process.

21 lutego 2022
Opinia niezależna
Logo Haywire Protection

Odpowiedź od Haywire Protection

Thank you for the review!

Oceniono na 4 z 5

Spoke to Darren about warranty coverage…

Spoke to Darren about warranty coverage on my car and he explained everything in detail and made it so easy thank you Darren Mitchell

20 stycznia 2022
Logo Haywire Protection

Odpowiedź od Haywire Protection

Thank you for the kind word, we'll let Darren know about the review!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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