Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Very good. Order delivered quickly. I just find the website very annoying. I get near constant popups on the website telling me what others have brought and what others have added to thier baskets! I... Zobacz więcej

Oceniono na 5 z 5

First class service with very good prices. Ordered a UV replacement lamp always concerned about receiving this kind of product damaged. This isn't likely to happen with Hatton Koi, by far the best pac... Zobacz więcej

Oceniono na 5 z 5

Really oleased with my purchase it was a smooth transaction completed online ans I was informed every step of the way on my order progress which was brilliant. Certainly would not hesitate to deal wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Liked the product. Was easy to order and delivered in next to no time. Have noticed the difference on using the product.

Informacje dotyczące firmy

  1. Sklep z artykułami do oczek wodnych
  2. Sklep akwarystyczny
  3. Sklep akwarystyczny (złote rybki)
  4. Sklep zoologiczny
  5. Sklep z artykułami dla zwierząt
  6. Dostawca ryb stawowych

Napisane przez firmę

Hatton Koi is a family-owned company that sells elite koi pond accessories, koi fish food, filters, and other high-quality fish care essentials. We understand the joy that koi fish can bring, but we also understand the hard work and dedication it takes to maintain a healthy koi pond. Empowering others to enjoy koi fish without the burden of complicated maintenance routines, we sell premium-grade koi pond filters, heaters, pumps and more. From water treatments and koi food to koi pond filtration systems, we have everything you need to create the perfect environment for koi fish to thrive.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

129 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent delivery time and product's…

Excellent delivery time and product's were very well packaged .

25 kwietnia 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

Hi Gavin, I just wanted to thank you personally for taking the time to give us such amazing feedback, We are really grateful. As a small family business, we take customer service and product satisfaction very seriously, so it means a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Ver good firm received my item on time…

Ver good firm received my item on time highly reccomended

8 kwietnia 2024
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Odpowiedź od Hatton Koi

Hi Alan. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Quick delivery

Quick delivery

9 kwietnia 2024
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Odpowiedź od Hatton Koi

Hi Peter. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Easy to deal with kept me in the loop…

Easy to deal with kept me in the loop as to what was happening fast delivery faster than estimated

8 kwietnia 2024
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Odpowiedź od Hatton Koi

Hi Lee. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

25kg pumice filter media

Price was the best I could find and really quite clean didn’t take a lot of washing delivery was quick as well

28 marca 2024
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Odpowiedź od Hatton Koi

Hi Stuart, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

5 * service

5 * service , super fast delivery

25 marca 2024
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Odpowiedź od Hatton Koi

Thank you Richard for taking the time to give us your review. It means a lot to get feedback from our customers. Kind regards, Paul

Oceniono na 5 z 5

Highly recommend

Fantastic service highly recommend would purchase from again

27 marca 2024
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Odpowiedź od Hatton Koi

Hi Jane, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

GOOD SERVICE

GOOD SERVICE. REASONABLE PRICE. WELL PACKAGED AND SWIFT DELIVERY. THE AIR BLOWER WAS TO REPLACE ONE OF THE SAME MODEL WHICH WAS 6 YEARS OLD.

26 marca 2024
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Odpowiedź od Hatton Koi

Hi Patricia, thank you for your feed, it is very kind of you to take the time to provide feedback it is very much appreciated. Kind regards, Paul

Oceniono na 5 z 5

box filter

first class service

15 marca 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

Hi David. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Order came very quick great service

Order came very quick great service

6 marca 2024
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Odpowiedź od Hatton Koi

Hi Colin, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Very good service fast delivery as…

Very good service fast delivery as described and the item fits really well thank you

6 marca 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

Hi Jeff, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Filtration

arrived quick, item arrived in great condition, seller communication 👌
I recommend

4 marca 2024
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Odpowiedź od Hatton Koi

Hi Malgorzata, I just wanted to thank you for your kind review, we appreciate all feedback and are glad that we were able to meet your expectations. Kind regards, Paul

Oceniono na 5 z 5

Excellent

Great product. Great service! Ordered in the afternoon and it arrived the next morning.

7 marca 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

Hi Natalie. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Igave my score because of the service…

I gave my score because of the service I received from your self's and a good quality products at a good price.

4 marca 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

Hi Colin, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Excellent service

Excellent service , great price and speedy delivery

26 lutego 2024
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Odpowiedź od Hatton Koi

Thank you Robert for the feedback. We really appreciate you taking the time to give us your feedback. Kind regards, Paul

Oceniono na 5 z 5

Fast delivery great food i would…

Fast delivery great food i would recommend them to anybody

22 lutego 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Speed

Quick in sending item

19 lutego 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

Thank you very much for taking the time to leave a review. We really appreciate it, and we are glad you had a good experience with us. Kind regards, Paul

Oceniono na 1 z 5

Poor value for money

The site DID NOT make clear that there were no poles attached to the nets purchased. I have previously bought these nets from a different supplier and it came with the pole. Far too expensive for just the net . Would not use the company again. Nets alone are cheaper elsewhere.

1 lutego 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

As a family business, we take customer care and product satisfaction very seriously. We have tried to make it clear what is and isn't included in each purchase on our site by providing information in bold to highlight these, and we have included item specifics in drop-down menus before items are added to baskets to try to make sure it is clear. We apologise that this wasn't as clear as you would have liked and will look at ways to try and improve it further. Kind regards, Paul

Oceniono na 5 z 5

Great service no mucking about

Great service

31 stycznia 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

Hi James, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Oceniono na 5 z 5

Fast

Fast, efficient service. Strong, well-made product, does what it says

26 stycznia 2024
Logo Hatton Koi

Odpowiedź od Hatton Koi

Thank you for your feedback, We are glad to hear you like your new net. Do let us know if you need anything further. Kind regards, Paul

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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