Hat Heaven Recenzje 136

Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Hats are a quality product some made out of 100% wool ( love old school) . Love the different eras of all the teams. No problem ordering and delivered in literally about 4 days outstanding. Hat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hat Heaven always delivers on service. Every hat I’ve ordered which are many, has come promptly and in the correct size. I highly recommend them for the hat collector or casual purchaser.

Reakcja na opinię

Oceniono na 5 z 5

HAT HEAVEN IS A LEGIT NEW ERA HAT BRAND WITH UNIQUE PIECES SOLELY FOR HAT HEAVEN AFICIONADOS ! THANK YOU HAT HEAVEN FOR FAST SHIPPING & CUSTOM VARIETY OF CAPS

Reakcja na opinię

Oceniono na 1 z 5

Ordered a hat that was ill fitting- defective sizing. Contacted them to return it for a refund via their web form, no response. Called the number listed on their site and someone answers and says that... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z kapeluszami
  2. Sklep z odzieżą sportową

O Hat Heaven

Napisane przez firmę

** WE ARE NOT AFFILIATED IN ANY WAY WITH HAT HAVEN. **

Established since 1986, Hat Heaven designs premium headwear which includes sports hats and caps. We make it a priority to reflect current and future fashion trends onto our hat designs, pulling influences from streetwear, footwear, and pop culture.

We offer a wide range of uniquely inspired caps, many of them original to Hat Heaven, and you can find MLB baseball hats, NFL hats and snapbacks, NBA caps & college sports fan hats among our products. Check out our online store and get yourself a fashionable sports hat today!

Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

136 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 31% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

VERY POOR QUALITY AND WORKMANSHIP

ORDERED 4 HATS (3) SMALL AND (1) MEDIUM. TOOK FOUR WEEKS TO RECEIVE, REQUESTED UPDATE ON DELIVERY, NO ANSWER. WHEN PRODUCT ARRIVED OUTSIDE PACKAGE WAS IN REASONABLY GOOD SHAPE. WHEN I OPENED THE BOX THE FOUR HATS WERE SMASHED DOWNWARD AND CRUSHED BEYOUND RESHAPING VERY POOR QUALITY MATERIAL AND WORKMANSHIP. REQUESTED RETURN AUTHORIZATION AND NO ANSWER. ALL THE HATS WERE ONE SIZE AND THAT WAS MEDIUM, NO SMALL. "CHINA CRAP"!

2 maja 2025
Opinia niezależna
Logo Hat Heaven

Odpowiedź od Hat Heaven

Hi William, apologies for the delayed response here. Our hats are manufactured in the United States, and we've seen an influx of reviews about a company with a very similar name (Hat Haven). If your review is for them, would you mind removing your review? If this experience was with us, please email us at customerservice@hatheaven.com, we would like to rectify your issues.

Oceniono na 1 z 5

do not waste your $$

yep , I fell for the ' cool hats on my social media feed ' trap . At least I ordered just one , they said 15 days , 20 days later no response . Im expecting the "cheap hat that looks nothing like the ad " if anything save your money , or better yet go on ebay , find the hat you like from a 100 % seller and it arrives as promised .

6 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

BEWARE return policy- even if you paid for ‘worry free’ shipping

Ordered 2 hats, arrived much later than stated at time of purchase, both damaged and of very poor quality. To get a refund I would have to pay to ship them to China. I felt forced to accept a partial refund to remove the need to return them, but the hats are unwearable so this hassle has cost me money for nothing. I even paid the extra fee for ‘100% worry free shipping’.

Tempted to raise a dispute with my credit card company to get full reimbursement.

12 marca 2025
Opinia niezależna
Logo Hat Heaven

Odpowiedź od Hat Heaven

Hi Aaron, apologies for the delayed response here. Our hats are manufactured in the United States, and we've seen an influx of reviews about a company with a very similar name (Hat Haven). If your review is for them, would you mind removing your review? If this experience was with us, please email us at customerservice@hatheaven.com, we would like to rectify your issues.

Oceniono na 1 z 5

@emanuelknows1264

@emanuelknows1264
0 seconds ago
This place is a filthy dirty rip off!!! Do not buy anything from them unless you like throwing away hard earned money!!! The hats SUCK. Cheap poor quality. They show pics of quality hats stolen from reputable suppliers and send bootleg hats to customers!!! Run…not walk away from anything MYHATHAVEN!!?

26 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Scammers

Scammers, they products they send you is absolutely garbage. I bought 3 hats that in the picture looked great but when it arrived almost 2 months later it was crap, I mean not even a kid would wear it. Package done in a way that showed they didn't care and know they will get away with it. Another thing, they make it look like it's an American based company until you get the track order it's from China. Biggest thing they refund, they will offer you 15% refund.

19 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Just got my rip wheeler hat

Just got my rip wheeler hat. I would compare it to a dollar store item. Not worth the money I paid for it.

24 marca 2025
Opinia niezależna
Logo Hat Heaven

Odpowiedź od Hat Heaven

Hey Gary, apologies for the delayed response here. We've been seeing an influx of reviews meant for a company called Hat Haven. We don't sell cowboy hats, so it would seem this is also the case here. Would you mind removing your review and leaving that with Hat Haven instead? We appreciate you in advance.

Oceniono na 1 z 5

I ordered from my hat heaven and they…

I ordered from my hat heaven and they sent me something different that looked like it was from the dollar store. I contacted them after several days they tried to give me a partial credit and a credit to buy another hat. They are a scam company that’s hopes you won’t dispute the charges. Don’t buy from them.

21 marca 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered a fedora hat and it came in a…

I ordered a fedora hat and it came in a small box when I pulled out the hat It was all bent up. My feather was missing. The brim was crooked and it had a plastic emblem sticking out of it. My Hat Heaven is misleading there customers hats are garbage. I will never buy from them again.

7 marca 2025
Opinia niezależna
Logo Hat Heaven

Odpowiedź od Hat Heaven

Hey there, it looks as though this review was meant for Hat Haven. We don't sell Fedora hats. Would you mind removing your review if that's the case?

Oceniono na 1 z 5

HORRIBLE!!

HORRIBLE!!! I ordered over $200 worth of hats in 01/2025, it is 03/03/2025 and I STILL have NOT received my items. There is no customer service number to contact only a email. I have sent a ton of emails requesting information about my items and all I get is a generic reply saying that my order is in route, with no tracking information..THEY ARE SCAMMERS

9 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Never got my hat

They advertised 7-10 business days delivery time, and they have taken 6 weeks with zero progress or updates. Repeated attempts to email them gave nothing but a generic auto-response contradicting their claim for 7-10 days by saying it’s 1-2 weeks for manufacturing and 1-2 to ship. Which is still 2 weeks less than I’ve waited so far with no update.

27 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Relieved a smashed hat due thier part…

Relieved a smashed hat due thier part not the shipping and was not as described. I have tried to get a refund but they are very hard to work with. It is obvious that they are Chinese and will not give a refund or replace it. They try to get you to except 20, 30 or 50%. I had to dispute the Charge. Numerous emails. Scam outfit. I would Not do business with them. Numerous others had the same experience. Scam, Scam, Scam.

20 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Hat was about 3 sizes to big

Hat was about 3 sizes to big. Hat band nothing like pictured. No customer service. Won't hold shape. Nothing like quality of the picture. My fault for not checking reviews first. Found out pictures are off other hat manufacturer web sites. Tried to contact my bank, they denied my claim before I ever got hat. Tried to cancel sale but customer service never returned calls or emails

25 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Be very very careful...

A couple of hours after paying for the hat, my paypal account was hacked. I thought I was buying legit company managing the front end and sourcing from China... and should have checked but I was just too tired...its looking pretty bad for them as the hack is within an hour or so and I didnt find out til today.
So after the notification arriving it was a couple of hours out from the "hassle free" insurance I paid for...right. THen I did a search and whoah have they got a bad rep. So here I am after 4 calls to paypay and getting cuttoff every time...

7 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Total trash

I bought a supposed Indiana Jones hat the was not only the wrong color but also not anywhere close to an Indy hat, just a sorry looking hat in a fedora shape. These people are scammers and should not be allowed to sell on the internet. In fact, they should be arrested for fraud and false advertising.

9 października 2024
Opinia niezależna
Oceniono na 1 z 5

If I could leave zero stars for this…

If I could leave zero stars for this scam artist company, I would. DON'T BUY ANYTHING FROM THIS COMPANY! Read the reviews, 100% bad and evil: website steals images from other sites to sell cool looking hats, then they take a super long time to ship from China, and what you get are cheap costume hats that look NOTHING like what you ordered. Customer service is another scam. YOU WON'T GET YOUR MONEY BACK. They have figured out how to take your money and even PayPal can't help you.

30 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM MYHATHEAVEN

If I could give a 0 star review I would do -5. They are absolutely crap. False advertisement. Ordered a cowboy hat that was supposed to be 5 3/4 tall shipped in a 4 inch tall box with zero protection. Advertising fast shipping must have used a carrier turtle and that’s an insult to the turtle. Brim was visibly unevenly cut on the front and rear, must have Stevie Wonder and Ray Charles cutting them out of whatever bs material they found to make them out of feelings like old recycled cardboard that was wet dried and then rewet. Visible stitching all the way around the crown that doesn’t even match the color of the hat. And from what I’ve read they are not known for issuing refunds. So that was a complete waste of $70.

21 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Scam company bait and switch snake oil salesman

If I could give a zero star I would please do not order from this company. They are a scam company. It takes them at minimum 60 days to send the cheap material hat that looks nothing like the ones pictured. They are bait and switch organization. They show you a good quality hat and send you a cheap felt hat that looks nothing like the picture

27 stycznia 2025
Opinia niezależna

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