Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1 £1... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit A-D, 304 Airport Road West, BT3 9EJ Belfast, Antrim, GB
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The guys were brilliant so polite and kind. I was worried about getting the large piece of furniture upstairs but they handed it so professional and with no nonsense. Thanks guys!
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Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... Zobacz więcej
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We went shopping for a sofa in Harvey Norman Holywood Exchange. Davy was exceptionally helpful, answering all our queries and making sure we got what we needed. Great, friendly, competent service
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Informacje dotyczące firmy
Napisane przez firmę
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Dane kontaktowe
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Zjednoczone Królestwo
- 028 9039 5800
4,8
Doskonała
558 recenzji
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I myself was not home but my husband…l
I myself was not home but my husband was and he said the 2gentlemen could not have been anymore helpful and well mannered than they were it really makes a difference when you get delivery drivers that take the time to have a conversation with there customers well done to this company would definitely recommend them from our order to delivery thank you.
18 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi James,
We're happy to hear that the delivery was helpful and courteous. It's great to know that our team made a positive impression. Thank you for recommending us and for your order!
Kind Regards,
Kevin
Was in looking for new suite
Was in looking for new suite.
Employee Gemma asked if she could help. Pointed us in right direction of what we were looking for. Then left us to decide and come to her re any questions. I leave if staff too pushy. She was very helpful and answered our queries no problem.
16 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Gordon,
We're glad you appreciated the assistance you received while looking for a new suite. It's great to hear that our employee was helpful and respected your space to decide. Thank you for your feedback.
Kind Regards,
Kevin
We made our purchase from Harvey Norman…
We made our purchase from Harvey Norman Hollywood exchange. Kevin assisted us with all the details and organised our delivery as promised on agreed time. Kevin is great, (5 stars).
We ordered Rosie 2 seater and 1 seater sofa. 2 seater sofa is just lovely and as we wanted. 1 seater looks bit bulky for our space. Great service! Overall had a great experience!!!
17 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Sreedevi,
We're happy to hear that you found the service great and appreciate your positive feedback regarding the assistance with your purchase and delivery. We acknowledge your comment about the 1-seater sofa. Thank you!
Kind Regards,
Kevin
Sofa delivery
Love Harvey norman from entering the showroom Natasha was great delivery was prompt kept informed with updates lovely lads who delivered the settee highly recommend
17 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Sylv,
We're happy you enjoyed your experience. It's great to hear that you were well-informed and that the delivery went smoothly. Thank you for your recommendation!
Kind Regards,
Kevin
Scheulde time fantastic
Scheulde time fantastic, in with the new out with the old Sofa, quick & swifty👍🤠🫵😻
17 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Christian,
We're happy to hear that your sofa removal experience was quick and efficient. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Kevin
Excellent service.
Great service within the time frame as stated, with no concerns.
14 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ķen,
We're happy to hear that you received great service within the stated time frame. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Gemma - Holywood Branch
Gemma was so helpful and took her time with my mum. She was so lovely & personable. We got a great sofa bed at a fab price so much so I have bought the same one. Thanks so much for a pleasant shopping experience.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Kim,
We appreciate you taking the time to share your shopping experience. We're happy to hear that you found our team member helpful and personable and that you are pleased with your purchase.
Kind Regards,
Kevin
Excellent service kepted up to date…
Excellent service kepted up to date with divery time. Driver very friendly. Excellent staff Rebecca very helpful in Harvey Norman Holywood branch.
12 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that you had a positive experience with our delivery service and staff. We appreciate your acknowledgement of the team's helpfulness and the driver's friendliness.
Kind Regards,
James
Harvey Norman shop very good and great to deal with
Guys were in touch by phone and rang just before they arrived very pleasant and helpful.Thank you.
7 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Trevor,
We appreciate you taking the time to share your positive experience. We're so glad our team was pleasant and helpful during your service!
Kind Regards,
James
Davy and his incredible customer service
Had the best experience in this store in the Hollywood exchange today . My fiance and I were looking at purchasing a new couch but he suffers from Tourette’s syndrome and Davy was so understanding and patient. Helped us through the finance process and honestly made us feel so comfortable. Wouldn’t have even noticed the couch he showed us until he took the time to bring us around and accommodated us so well. 100% be back even just to give this man another sale !!!! 10/10 customer service .
5 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Jenna,
We're happy to hear that you had such a positive experience! We appreciate you mentioning how our team member's understanding and patience made you feel comfortable during your couch purchase. We truly value your feedback and look forward to seeing you again.
Kind Regards,
Kevin
Bed came with a missing part
Bed came with a missing part , part ordered, came to fit part and it didn’t line up , had to come back again with complete new bed , not fault off assembly guys , my partner had to take off 2 days then I had to get out off work for the 3rd time off them coming
21 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Graeme,
We regret the issues you faced with the bed and the multiple visits required. We appreciate your patience and have taken note of your feedback to improve our processes.
Kind Regards,
Kevin
Very helpful sales person
Very helpful sales person, nothing seemed any trouble arranging delivery and fitting of new product, system issue meant third party contractor didnt install as arranged, the store then refunded without any quibble, would definitely shop in Harvey Norman again
2 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We appreciate you sharing your experience. We're happy to hear that our salesperson was helpful and that we could resolve the installation issue. We value your intention to shop with us again.
Kind Regards,
James
The lads arrived on time
The lads arrived on time , were polite and helpful and checked everything was in place and working properly before leaving . Good job 👍
29 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Mike,
We're happy to hear that our team was punctual, courteous, and helpful. We appreciate you acknowledging their diligence in ensuring everything was working correctly.
Kind Regards,
Kevin
Excellent service
Excellent service, friendly, courteous and respectful. Very efficient and hassle free. Great tracking app. Thank you.
28 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Kieran,
We're happy to hear you received excellent service that was friendly and respectful. We appreciate your positive feedback regarding the efficient and hassle-free experience. Thank you!
Kind Regards,
Kevin
Replacement Laptop
I needed to replace a 'delicate' laptop with sturdier model but with similar size, capacity and speed. I was dealt with by Reece who guided me professionally to my eventual choice.
In addition we had a general chat and I was impressed by this young man
24 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're glad you had a positive experience finding a suitable laptop. It's great to hear that you were professionally guided to the right choice and impressed during your visit. We appreciate your feedback.
Kind Regards,
James
Listening to all the needs I had-…
Listening to all the needs I had- patience! Thank you Reece and Chloe.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Dawn,
We appreciate your kind words! We are so glad we could meet your needs with patience. Thank you for your feedback!
Kind Regards,
James
Excellent service
Excellent service
Very clean and tidy 2 Very pleasant and helpful delivery men
22 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Heather,
We appreciate you sharing your thoughts. We are so glad you were pleased with our team's service and their care in keeping everything clean.
Kind Regards,
Kevin
Very nice and pleasant a d helpful
Very nice and pleasant a d helpful
22 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Eileen,
We're happy to hear that you found our team pleasant and helpful. Thank you for your positive feedback!
Kind Regards,
Kevin
Live tracking of delivery and super…
Live tracking of delivery and super professional delivery lads. Really impressed all round
22 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Kat,
We're so happy to hear that you were impressed with our delivery tracking and the professionalism of our delivery team. Thank you for your feedback!
Kind Regards,
Kevin
All Round Excellent Service
Excellent service and updates from Harvey Norman Holywood N.I. They went to great lengths to get the cooker of our choice. Delivery was on time and drivers were experienced absolutely no problem getting cooker from van to kitchen.
21 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Elizabeth ,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team went the extra mile to fulfill your needs and that delivery was seamless. We value your feedback!
Kind Regards,
Kevin
Doświadczenie Trustpilot
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