Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1 £1... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit A-D, 304 Airport Road West, BT3 9EJ Belfast, Antrim, GB
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The guys were brilliant so polite and kind. I was worried about getting the large piece of furniture upstairs but they handed it so professional and with no nonsense. Thanks guys!
Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... Zobacz więcej
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We went shopping for a sofa in Harvey Norman Holywood Exchange. Davy was exceptionally helpful, answering all our queries and making sure we got what we needed. Great, friendly, competent service
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Informacje dotyczące firmy
Napisane przez firmę
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Dane kontaktowe
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Zjednoczone Królestwo
- 028 9039 5800
4,8
Doskonała
558 recenzji
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Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Lorraine,
We're happy you found our team polite, quick, and friendly. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
James
Really good
Really good, knowledgeable and helpful service from Maya in the TV section.
8 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that you received such good service. We appreciate your positive comments and thank you for your feedback.
Kind Regards,
Kevin
Arrived on time and quickly installed…
Arrived on time and quickly installed my settee. Very pleasant young men.
8 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi James,
We're happy the team arrived promptly and efficiently installed your settee. We appreciate your positive feedback regarding their pleasant service!
Many thanks,
Katie.
Deliver on time and 2 very helpful…
Deliver on time and 2 very helpful delivery men.
6 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi David,
We're happy to hear that our delivery was on time and that our team members were so helpful. Thank you for letting us know about your positive experience!
Many thanks,
Katie.
Excellent caring service
I spoke to three different members of staff at 2 Harvey Norman branches and they could not have been more polite and helpful in trying to sort my problem.
In particular the Holywood computer and communication floor manager went above and beyond what might be expected.
I have never experienced such an obvious wish to solve a problem to my satisfaction.
I couldn't praise this store and its staff more highly.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Anne,
We appreciate you sharing your positive experience. It's wonderful to hear that our team members were so helpful and polite while assisting you. We are glad they exceeded your expectations and resolved your issue to your satisfaction.
Kind Regards,
Kevin
Fantastic experience
Thanks. Fantastic customer service. Delivery was on point. Definitely recommend Harvey Norman. 👍
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that you had a fantastic customer service experience and your delivery was on point. Thank you for recommending us!
Kind Regards,
Kevin
Great delivery service
Quick, efficient, polite and took all packaging away.
Thank you
2 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Karen,
We're happy to hear that you had a positive experience with our quick, efficient, and polite service. Thank you for your feedback!
Kind Regards,
Kevin
Great service and delivery
It was great to know exactly when they would arrive without having to wait around . They arrived and delivered the items with care and we're very polite and courteous.
Harvey Norman also phoned to check it had been delivered. Overall great service all round
1 maja 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Nicky,
We appreciate you sharing your delivery experience. We're happy to hear that you were informed of the arrival time and that our team delivered your items carefully and politely. We value your feedback!
Kind Regards,
Kevin
New furniture delivery
Our delivery team, Mark & Ben, were efficient, well informed, on time, completed the assembly of the suite, removed all waste items.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ian,
We're happy to hear that our delivery team was efficient, well-informed, punctual, and thorough in completing the assembly and removing waste. We appreciate your feedback!
Many thanks,
Katie.
Very helpful and friendly instore and…
Very helpful and friendly instore and on delivery amazing customer sevice fantastic great job all round definetly be back again
26 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Claire,
We're happy to hear that you had such a positive experience both in-store and with our delivery service. We appreciate your feedback and look forward to seeing you again!
Kind Regards,
Kevin
Wendy was a total delight!
I don't often write reviews, but the customer service recevied by Wendy in the Holywood Exchange branch of Harvey Norman on Sunday merited one. I was looking for a new matress and she went above and beyond. She was informative, friendly and made me feel valued as a customer. If only every in store experience was like this!
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Suzie,
We appreciate you taking the time to share your positive experience. We're happy to hear that you felt valued and found our team member's assistance so helpful during your mattress search. It's great to know that the service met your expectations.
Many thanks,
Katie.
Guys very friendly
Guys very friendly. In and out very quick, even explain how to put the bed together
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Martina,
We're happy our team was friendly, quick, and helpful in explaining the bed assembly. We appreciate you taking the time to share your positive experience!
Kind Regards,
James
Great service
The tracking facility was great and the guys who delivered the cooker were really helpful
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Terri,
We're happy to hear that you found the tracking helpful and that our delivery team provided excellent assistance. Thank you for your positive feedback!
Kind Regards,
James
Swift friendly service well recommended
Swift friendly service well recommended
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ricky,
We're glad you enjoyed your experience with our swift and friendly service. We appreciate your recommendation!
Many thanks,
Katie.
Great service!
2 lovely young lads who were mannerly,
Helpful and very quick at the job!
21 stycznia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Elaine,
We're happy to hear that you enjoyed the quick and helpful service from our team. We appreciate you sharing your positive feedback with us.
Many thanks,
Katie.
Bed delivery
Delivery was on time drivers were very friendly and efficient couldn't ask for better.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Anne,
We're happy to hear that our delivery service met your expectations with our friendly and efficient drivers. Thank you for your positive feedback!
Kind Regards,
James
Excellent experience with helpful…
Excellent experience with helpful Stephen and Reece.Will shop again.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Scotty,
We're glad you enjoyed your experience in store. We appreciate your feedback and look forward to your next visit.
Kind Regards,
James
Very thoughtful/helpful
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Colleen,
We're glad you had a great experience and the team were helpful upon your visit to the store. We appreciate your feedback!
Kind Regards,
James
Excellent service delivered my suite at…
Excellent service from purchasing my suite with the help from John the salesman. They delivered my suite at the estimated time, delivery men where friendly and polite and very professional,cleaned up and took all packaging with them
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Janet,
We're happy to hear that you had a great experience purchasing your suite. It's wonderful to know that our team provided excellent service and that the delivery was professional and timely. Thank you for your positive feedback!
Kind Regards,
James
Delivery guys were on time when tracker…
Delivery guys were on time when tracker said they would be. They were quick to set up everything, explained things and left the room clean and tidy, removed all packing. Very professional.
Thanks
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Maurice,
We appreciate you taking the time to share your feedback. We're happy to hear that our delivery team was punctual, efficient, and professional in setting everything up for you!
Kind Regards,
James
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