Happyrunsports Recenzje 

G70 BIKE ARRIVED WITH A BROKEN BATTERY CONVERTER SWITCH. REPORT IT TO HAPPYRUN.. DIRECTLY AND THROUGH AMAZON 3 WEEKS AGO. STILL THEY HAVENT FIX IT. WORST CUSTOMER SERVICE.NEVER. NO CUSTOMER SERVICE NUMBER AVAILABLE HOW CONVENIENT!!! I GUESS THEY DONT WANT TO HEAR THE CUSTOMERS YELLING AT THEIR POOR CUSTOMER SERVICE.. U CAN ONLY REACH THEM VIA EMAIL.. WHICH COULD TAKES THEM SEVERAL DAYS TO GET BACK TO YOU.. THEN THEY WANT U TO MAKE A VIDEO ON YOUTUBE TO SHOW THEM MY BIKE ISSUE!!! OUTRAGEOUS.. THIS TOOK ALREADY 3 WEEKS.. AND THIS BIKE IS BRAND NEW STILL WITHIN WARRANTY!!!!.. THEN THEY OFFER TO SEND THE PART..CAN U BELIEVE THEY TOLD ME TO DO THE WORK ....TO INSTALL THE BATTERY CONVERTER!!!!!!!!!! WHY SHOULD I DO THE WORK... ???? U SEND ME A DEFECTIVE PART!!!!.. NOW THEY TELLING ME THE PART WONT ARRIVE TO ME FOR ANOTHER 30 TO 45 DAY. !!!! THEY HAVE THE NERVES TO OFFER ME 50 BUCKS FOR ALL THIS TIME WASTED..21 DAY PLUS ANOTHER 30 TO 45 DAYS.. THEY SHOULD HAVE SENT ME ANOTHER BIKE FOR THIS SUPER POOR CUSTOMER SERVICE!!!!! WORST CUSTOMER SERVICE EVER!!! YOU HAVE BEEN WARNED!!!!!!

terrible customer service, trying to order a replacement part and they don't ever reply. Nothing universal fits so now I have a useless bike

I have had my G70 since July 10, 2025 and still cannot ride it. They do not answer their phone. I have left at least a dozen msg's. I have sent email, IM messages - everything I can think of. They respond in the middle of the night. Some of them are nice and some are rude. The good reviews on this site I think are fake. They make you send videos to prove everything and then they still do not send the parts. I am waiting for a Left pedal which was machined incorrectly. They sent me a USPS tracking number but it has never has actually been sent - they are "Checking" on it. One minute they say it is coming from the US warehouse and next from the overseas warehouse.... I cannot ride my bike without a pedal. Super frustrating. Customer service is lacking big time. I was super excited about this bike but now - customer care is ruining it.

I ordered my E-Bike on 4-27-25, and it arrived on 5-1-25, good delivery time. I could give Happyrun a 4 Star for the 2025 NEW HappyRun G70 2000W Dual Battery Fast Electric Cargo Bike. It runs great!

The 3 star is for the not so great customer support. I use the chat feature on HappyRuns website. I leave a message USA during the day and they will respond around 2 am my time, every time. So yes they are overseas.

Let me be clear, I Love the bike, the power, the distance. Able to ride in the bike lane and pass all bumper-to-bumper traffic. Thanks to dual batteries I can go a long way.

Con: The seat is not adjustable, so if you need to use pedal assist. You're too low. I am 5-10 and my knees are at the same level as the seat. Peddling up a steep climb is a total pain!! However, if you just use pedal assist on a normal level road, it is not as bad, yet it could still use an adjustable seat. The pedal assist works very well, and you really pick up speed fast! It can help you stretch out battery life.

Recap: Love the bike! Hate the pedal assist, and customer support is not that great.... Please read the One-Star Reviews to see what I mean.

E-Bikes! Have Fun, be Safe!!

I bought one of the bikes from them and while I was riding a piece of my ebike came off so I called to get it replaced. Its been 2 weeks no call back or any way to attempt to do right by me. Horrible customer service and a horrible product if things break that easy.

Avoid HappyRun at all costs. I ordered an e-bike from their website, expecting delivery within the promised timeline. Some two months later and I have still not received the bike, nor have I been given any shipping updates. I attempted to contact HappyRun’s customer support multiple times via email and voicemail over several weeks, but despite my efforts, they completely ghosted me. This lack of communication left me with no choice but to file a dispute with my credit card company, which fortunately issued a full refund after reviewing my case.
This experience has been incredibly frustrating. Save your money and shop with a reputable retailer instead.

Sem was very helpful with my order.
I had a broken part that Sem replaced in quick time.
I love my g70.
I have pulled the seat and secured to the rack, this makes my 6'2" fit nicely.
Cheers Sem.

They are frauds. Tokk money through apple pay and dissapeared

This company is total crooks. I purchased a G70 for my son. They claim to have a 24 hour cancelation policy on order. I called numerous times to cancel. They wont answer there phones. I received one call back and the gentleman was rude and hung up on me. Now they wont send me the bike or refund my money. Also, the reviews on the Happyrunsports website are monitored. You cant leave a honest review.

Attention all Veterans and Marines.
DO NOT DO BUSSINESS WITH THIS BUGUS COMPANY.
VERY VERY RUDE AND DISRESPECTFUL CUSTOMER SERVICE.
SEMPER-FI

Have only rode 10 mi in over a month that I had it and customer support is no help at all.

Whole experience felt like a temu ad..... The bike came as advertised but already had both tire pop within less than a year and the customer service made me run loops for months just to receive items that were stated to be under warranty. After submitting request and getting 3rd parties involved they finally responded sayin what i requested was on the way but never came. 100% would rather walk 10,000 miles then go back to them for any "support". feel like a rip off a scam and i wish i didn't get the bike because id be better off without the run around........

Not off to a good start. I have not yet received my g300 because I recently ordered it. However I have been trying to get ahold of customer support for 4 days now with zero response. Multiple phone calls and multiple emails with no responce! I was so excited to finally pull the trigger and purchase this model but the lack of customer service has really soured this for me and I haven’t even gotten the bike yet.

This company sold me a defective product, which could have killed me, and has horrible customer service. After spending thousands of my hard-earned dollars, I received a bike with an extremely bent back rim. The rim was so bent and warped that the tire actually flops outside of it on both sides. The bike is fresh out of the box, so it arrived that way and there are no points of contact or chipped paint, so it could not have been done riding. When I reached out to customer service multiple times and received an email back days later, I was asked to send a video, which I did. The response was for me to slowly put air in the tire while holding it..... Are you freaking crazy, ride a motorized bike with a warped bent rim that wobbles and rubs, I'll kill myself or get extremely injured. Can you believe it. I reached out again and have not heard anything back. I told them to just replace the wheel or come get this thing, but this is ridiculous. I will keep you posted with a play by play broadcast of everything that happens from this point.

Absolute garbage. Avoid at all costs. They refuse service on brand new e-bikes and try to deflect issues to the consumer. They will not honor their warranty. Avoid at all costs or through your money away. I made the mistake of going with them. But I won’t let you. Avoid avoid avoid.

If I could leave less than 1 star i would. I purchased 2 bikes both with warranties. And after assembling the bikes 1 didn't function at all. It looks 2 weeks to get a response from anyone from this company. Then after I did they told me to start replacing parts as if I had the bike for a year and was asking for replacement parts. I purchased 2 brand new bikes I was hoping to use both as brand new bikes but i was sarcastically answered and treated as if I didn't just purchase their product.

Hello I purchased a G50 pro foron may 2nd 2025 and the battery starts to loose power In 10 minutes I would like a replacement battery

I wish I could give it zero stars as their bikes are junk. I bought the g60pro for my son as two of his friends have the same bikes. Two weeks into having the bike it left him stranded and I had to go pick up the bike. In those two weeks he rode it maybe five times at most. They said it’s a controller issue. Customer service is no help. They keep saying they are shipping the controller in so many days and have yet to ship anything. After talking to the parents of my sons friends they both stated that they had issues with the battery and motors too.

I placed the order and, within a few hours, realized it wasn't legal for our family member. Immediately, I emailed the company and started calling them. I was also monitoring the shipping and saw that it had not shipped. For days, I emailed and left voice messages. I finally got a response that it had shipped, so I could not stop the order. This is even though I had left multiple messages and emails before shipping to cancel the order. The COO finally emailed that I should send it back. That is what I will do, and I expect to get a FULL refund, not a partial one, since I canceled before shipping. I canceled the order because we spoke to our local police dept soon after ordering, and they said that the bike was not legal for our child to ride without a driver's license. The website states it is legal, but our police dept said it isn't. In our state, you can't ride a bike that goes over 20 MPH without a license. You can't just say, " I won't go over 20 MPH." I will remove the shipping complaint when I get a full refund. We purchased this for our child to ride to school during the year-long waiting period of getting a license after you get a permit. I ordered the bike after reading on the website that a driver's license is unnecessary. A bike that will go 28 MPH to 38 MPH is not legal in Florida without a driver's license.

I will add this comment on 4/1. In their response, they said they emailed me to discuss this. I did not receive an email.

I’ve been trying to get in touch with happy run sports for days via email and phone and so has my minor child. He lost the keys to his bike so he’s trying to find out if he can replace them. Somebody just answered the phone going off the hook screaming like a lunatic how they were on vacation and didn’t care about anything I had to say about happy run sportsand actually hung up on me so I guess I’ll be going to court in seven on your side now