I love my bike for the first for 4,000 miles but trying to do basic maintenance or communicate with warranty is not worth it. I've spent a month trying to get my motor replaced. They sent an incomple... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Complete piece of shit. $1300 120# Boat anchor. Bike failed to charge after the first day. Contacted customer support with 1 return phone call with Warehouse person. And then the silent treatment. af... Zobacz więcej
I bought the G70P. Bike came packaged very well, simple assembly required. This bike is everything and more than I was expecting. I needed support and I got a response in 1 business day. The bike is... Zobacz więcej
Thank you for a wonderful experience and a great bike. You guys resolved any issue a had quickly and diligently. HappyRun made me a happy customer. I really like my G100 Pro.
Informacje dotyczące firmy
Napisane przez firmę
Provide a more enjoyable way by electric motor bike, HappyRun Sports!
Dane kontaktowe
802 Echelon Ct, City of Industry, CA , 91744, CA, Stany Zjednoczone
- +1 760 539 2103
- info@happyrunsports.com
- happyrunsports.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 72% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
This thing rips!
This thing rips!! Fast shipping, video instructions, easy to put together! I’m 5’8 150lbs and the bike feels like the perfect size. Super satisfied. Careful with the torque!!
Great packaging of product
Great packaging of product. Some great ideas on fulfilling what I needed to complete my add ons. Received feedback on a problem that I corrected myself.
Exceptional bike very quick shipping
I had a good experience very easy and fast I ordered on a Monday had it by Friday no damage everything was in the box . I've had it in off- road and on street and in grass and bike I done exceptional. I would definitely recommend and I will be buying more in future thanks happyrun
My GP70 Pro electric bike is…
My GP70 Pro electric bike is outstanding coupled with super performance and a quality build. Customer service is above excellent.
The bike was shipped right away and was…
The bike was shipped right away and was very well packaged. Awesome product too!
Great experience
I bought the HappyRun G-100 Pro about a month ago and rerally love the bike. I have to say the way HappyRun package the bikes and other items are superior to other companies. The bike did have an electrical issue with the display flickering and bike cutting off. I reached out to HappyRun sending Pictures and a video. After about 5 days the company sent me a replacement controller, battery balancer and even a speed sensor to make sure I had the parts that would may fix the issue. Upon installing the controller and battery balancer, it fixed the issue...my bike it up and running. I also bought the G-100 a few months back with no issues with that one. So anyway I am a satisfied customer and HappyRun customer service is spot-on for now. Hope the company continue the good work.
Customer Service
Happyrun gave me a quick response and solution. They wanted to make sure I was satisfied with their product.
Epic Customer service
Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lock broke due to improper fitment. A replacement lock and key set way $45. These are typically $6-10 elsewhere. It was annoying to have to pay so much to replace a part that failed due to design flaw. Still a loyalist and big fan though.
I purchased a full warranty and now…
I purchased a full warranty and now your company has sent me to X cotton I wish I would have never bought the $200 year warranty you do not honor it you send me to a warranty company that won't do anything I am very disappointed with your warranty and I would like my $200 return to me since your warranty is nonsense thank you for wasting my time

Odpowiedź od Happyrunsports
The motor on my g100 started making a…
The motor on my g100 started making a grinding noise. I contacted happyruns customer service via email. I also included a video of the issue. Happyrun contacted me within hours of my email. They apologized for the issue and asked for my shipping address. Customer service notified me of my replacement motor would he sent to my address. I was happy with there promt service and solution. Good job and keep up the great work 👍
Very helpful and professional
Always been helpful. Customer service has been straightforward and if I ever had a chance to purchase another bike, I will.
Had an issue with the battery not…
Had an issue with the battery not charging. My grandson was very disheartened. I emailed and they were able to help with troubleshooting and instructional videos. It took me longer than them. I sent videos back of how it did not charge and they responded in less than 24 hrs that battery would be replaced. Update was just given as they are sending new battery via FedEx and FedEx has confirmed it is on the way. Very grateful for their response.
Thank you
The Tank G300 Pro is one amazing bike
The Tank G300 Pro is one amazing bike ! I love it ! I drive it 4 miles everyday to work. Shipping was really fast.
Fantastic
Great price, great bikes, great communication, fantastic overall
The customer service was responsive and…
The customer service was responsive and respectful. Thank you.
This e-Bike has been the best…
This e-Bike has been the best investment & fun ride. HappyRun Sports is an AMAZING company, the Customer Service is beyond EXCELLENT, warranty of bike & repair issues is TOP NOTCH. So pleased & thankful to this company for an OUTSTANDING experience & great prices!
FL e-Bike owners
Great customer service
Customer service was good and kind they responded quickly and didn’t give me problems
I love all 3 models of happyrun bikes…
I love all 3 models of happyrun bikes that I own. The g70 pro is a great grocery getter or hauler, the g100 pro is the ultimate road beast! And the g300 pro is an all-terrain titan!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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