Hamptons  Recenzje 1648

I am a landlord and have a rental property within the M25 area of greater London managed by Hamptons for the past 12 years.

I have always found the service offered by Hamptons professional, courteous, thoughtful and personal.

By professional I mean that they have been timeous in their notification and arrangements of the various annual certificates of electrical, gas inspection, boiler, detector, boiler service and so on. These have all been carried out promptly followed by the necessary report and certificate.

By courteous I mean that on the few times I have needed their dealings with an awkward tenant, they have done so with sensitivity and politeness, keeping a professional relationship with tenant while representing myself, the landlord.

By thoughtful I mean that there have been times when Hamptons have contacted me to ask me if I was aware of this or that, something that they felt that the landlord probably needed to know, but was unaware of, as I am not a UK resident. They were proactively acting in my best interest.

By personal I mean that they initiated telephone conversations to discuss matters that needed a chat rather than an e-mail. For examples, renewing leases, increasing rentals, and explaining the implications of The Renters' Rights Act in England which will take effect on May 1, 2026.

I have had a number of property managers over the years, and my current property manager, David Whiting of the St Albans office in Hertfordshire, more than encompasses all of the above. He has always been very willing and prompt to involve other Hamptons personnel from other divisions with relevant expertise and skills where and when appropriate. I am very grateful for his management of the property.

i have been working with David Whiting of Hamptons St Albans for many years and have always found him to to be helpful and efficient with a focus on getting things done. Highly recommended.

I have used Hamptons to manage a residential rental property in Tunbridge Wells for the last 4+ years and have been very happy with the service.

However special mention should go to Nikki Cullen who has been acting as Property Manager for the last 18 months. She has all the qualities you want for someone in this role: proactive, quick to respond to queries/requests, proactive when necessary, clear communication with great attention to detail, coupled with a good sense of humour! I cannot recommend her highly enough.

I have been a tenant with Hamptons for the past three years and have been consistently impressed by the service and support they have provided throughout my tenancy. They are highly professional and always available at short notice to help resolve any concerns.

A special thanks goes to my property manager, Nikki Cullen, who is always on hand and often helps me sort things out directly by offering helpful advice and support, so matters can often be resolved quickly. When that is not possible, and if the issue is urgent, Nikki usually arranges for someone to come to the house the same day to deal with plumbing, locks, kitchen appliances, or the garden.

I would like to thank Nikki and the rest of the team for making our time in the property such an enjoyable and comfortable experience.

I have been using the services of Hamptons for the last few years and I should admit that they have been providing excellent services and support. I would like to take this opportunity to thank Mrs. Nikki Cullen, our property manager, who has been exceptional. She looks our requests with utmost care and she sometimes fixes the issues on her own. She has immense knowledge on appliances and critical elements in the house and she has been friendly throughout. What admires us is that she has been more pro active and turns out as quickly as possible. Thank you Nikki!

My Hamptons property manager Danish is always so helpful and gets back to me with all the information

Swift and proactive service. The maintenance issue was resolved swiftly and efficiently. Max is helpful & responsive.

Hamptons Oxford provide the management services for a house I rent out in Banbury. The service provide by Max Barnes as the Property manager is efficient and the property is managed well

We have been really impressed with the way Nikki has managed our tenancy - she is very responsive, organised and helpful.

Based on my experience as a fully managed landlord in Pimlico, the team at Hamptons earns their fees by i) selecting upfront respectful and reputable candidates, so to avoid a continuous rotation of short term tenants and the associated higher wear and tear of the properly; this has not resulted in gaps in occupancy ii) ensuring continuity in the end-to-end management of the contract (registration of the deposit, checking in/out, daily and out-of-hours dealing with maintenance issues, regular inspections, mandatory certifications, etc). April K and the team are readily available either via email or phone and work to provide peace of mind in relation to an increasingly complex process due to new and ever changing regulatory requirements and expectations.

Been renting with Hamptons for 2 years now. Any problem I've had is sorted promptly. Our property manager Danish Ashraf is very responsive and a pleasure to deal whenever issues with the property have arisen

I’ve had a really great experience working with my April Keane. She is incredibly responsive and always quick to come back to me, which makes the whole process much less stressful. Any issues I’ve had have been handled efficiently and effectively, with clear communication throughout. It’s reassuring to know that when something needs sorting, she takes ownership and gets it resolved promptly. I’d highly recommend her to anyone looking for a reliable and proactive agent.

Harjeet and colleagues always answer our queries promptly and have always resolved property issues in a timely manner. Harjeet has a pleasant manner and clearly communicates well with successive tenants.

I have let properties for the last 20 years and wanted to highlight the exceptional service I have received over the years from Annabel Onuche. Her approach, level of service and ability to just "get things done" is fantastic and as a landlord I never have any concerns regarding the properties she is in charge of. She also has a great ability to develop and maintain good relationships with my tenants and I have rarely in the past 10 years since she has been in charge, had to get involved - complete peace of mind for me as a landlord and a service worth every penny -Thank you

Danish Ashraf, our property manager, has been very helpful and reliable throughout our tenancy. When we recently had a boiler leak, he responded quickly and kept us updated. He communicates clearly, follows up well, and works hard to find practical solutions. We really appreciate his support and professionalism.

We've worked with Alexandra Lancaster for some time now, and her service has always been excellent. Communication is consistently clear, timely and proactive.What truly sets her apart is her personal approach - she follows up on every detail, takes swift action when needed, and always reports back once matters are resolved to everyone's satisfaction. Alexandra is professional, reliable and a genuine pleasure to work with. Highly recommended.

Very good communication and planning and excellent work carried out by the two companies involved.

My experience with Patryk has been fantastic. He has always been friendly, prompt with responses, and ensured any maintenance requests are taken care of as soon as possible. Truly professional. Thank you Patryk.

I have dealt with April Keane on several occasions, and her professionalism and ability to handle emergencies have truly impressed me. Reliable, quick, and highly competent. I feel fortunate to have found someone like April as my property manager.