The orange cake I ordered was delivered but left on ground…recipient was at grocery store. She called the customer service and told them ants were all over and inside cake. They immediately sent... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I place an order for Georgia Peaches to be delivered to Connecticut but found out a couple days later that the recipient wouldn't be there to receive the delivery. I called Hales Groves the next... Zobacz więcej
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Lovely tasting mangos, but I received 2 that were almost bursting with rottenness. Most others get big black spots that can be cut out, but kind of ruin the experience. I have pictures. As soon as... Zobacz więcej
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★★★★★ The peaches from Hale Groves were absolutely outstanding. They arrived beautifully packed, and the fruit was fragrant, juicy, and incredibly flavorful—some of the best peaches I've had i... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z koszami upominkowymi
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- Dostawca prezentów firmowych
- Targ ze świeżymi produktami spożywczymi
Napisane przez firmę
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Dane kontaktowe
1650 90th Ave., 32966, Vero Beach, Stany Zjednoczone
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Doskonała
29 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
great fruit and customer service
21 maja 2026
Odpowiedź od Hale Groves
Thank you so much! We're thrilled to hear you enjoyed the fruit and that our customer care team took good care of you. We look forward to sending something delicious your way again soon.
We have only received a box of oranges…
We have only received a box of oranges so far. They were delicious. We are looking forward to our next shipment.
21 maja 2026
Odpowiedź od Hale Groves
Thank you for the wonderful feedback! We're so glad the oranges hit the spot, and we know the next shipment will be just as delicious. We look forward to delivering more grove-fresh fruit to your door!
There were 3 pieces of oranges that we…
There were 3 pieces of oranges that we in different stages of rot. Those that were ripe were good. Thank you!
21 maja 2026
Odpowiedź od Hale Groves
Thank you for your feedback. We will reach out to you directly.
2 oranges had obvious mold
2 oranges had obvious mold. I learned not to order special sales at the end of the season.
21 maja 2026
Odpowiedź od Hale Groves
Thank you for your feedback, and we apologize that you were disappointed with the citrus. We are glad that you contacted us for a refund of the spoiled pieces. If you are satisfied with our customer service, please consider amending your review. We greatly appreciate your business.
I have never had an inferior shipment…
I have never had an inferior shipment from Hale groves. Superior fruit, especially the ruby grapefruit. Currently awaiting MANGOS!
21 maja 2026
Odpowiedź od Hale Groves
What a wonderful compliment, thank you! It means so much to hear that every shipment has hit the mark, and we couldn't agree more about the Ruby Red Grapefruit. We hope the mangos exceed your expectations and keep that streak going strong!
Delicious citrus fruit
The web site was easy to use. The gift basket selections were varied, so it was easy to find what I wanted, and easy to order.
It arrived when they said it would and my family said the oranges, grapefruit and tangerines were delicious.
21 maja 2026
Odpowiedź od Hale Groves
Thank you so much for sharing this! We're glad the website made it easy to find just the right gift, and even happier to hear your family enjoyed the oranges, grapefruit, and tangerines. We hope to help you find the perfect gift again soon!
Odpowiedź od Hale Groves
Thank you for the kind words! We're so glad the fruit arrived fresh and well packed, and that you were able to take advantage of a great deal. We hope to see you again soon!
When the box got here one of the…5/25/2026
When the box got here one of the oranges was rotten completely and moldy and the rest had tiny brown spots. I ended up throwing them all away.
21 maja 2026
Odpowiedź od Hale Groves
Thank you for your feedback. We will reach out to you directly.
The shipping was fine
The shipping was fine. The price for the peaches was high considering that peaches were not sweet tasting and had five that were bruised that I ended up getting rid of them
18 maja 2026
Odpowiedź od Hale Groves
Thank you for your feedback. We will reach out to you directly.
Late for Easter
The items I ordered for Easter gifts were out of stock after I had ordered them. The company offered me a subsitute that was slightly more expensive at the same price I paid for the original items. I agreed to the substitution; however they did not tell me that my order would not arrive in time for Easter, and were in fact a week late.
7 kwietnia 2026
Odpowiedź od Hale Groves
Thank you for your feedback. We will reach out to you directly.
I have bought from you for over 15 yrs
I have bought from you for over 15 yrs. NEVER Have I got discount or anything free.At Christmas i buy over 700.00 worth of grapefruit and oranges
13 maja 2026
Odpowiedź od Hale Groves
Thank you for your feedback. We will reach out to you directly.
Most of the tangerines were dry and had no juice. One orange was covered with mold and had to be thrown away, Does this affect all items in that tray?red with mold and were thrown away.
Most of the tangerines were dry and had very little or no juice. One of the oranges was covered wioth mold and had to be discarded. How does this affect all the othere oranges in the tray?
13 maja 2026
Odpowiedź od Hale Groves
Thank you for your feedback. We will reach out to you directly.
Odpowiedź od Hale Groves
Thank you so much for the kind words! We're thrilled the gift box hit the mark, and it's always great to hear when the cookies are a hit too. We do value you as our customer and appreciate your business.
Every time I enjoy your beautifully…
Every time I enjoy your beautifully packaged fruit, it feels like a blessing from my home state of Maine, giving me some sweet relief during the winter months.
13 maja 2026
Odpowiedź od Hale Groves
Thank you so much for your kind words we love hearing that our fruit is bringing a little sunshine to your winter! While we're rooted in the heart of Florida's citrus country, we're so glad the flavors and care we put into every box travel all the way to Maine. We hope to keep brightening those cold months for you for years to come.
Great service!
The customer service was a real person who had the care to help me right away and take care of the issue. Thank you!
13 maja 2026
Odpowiedź od Hale Groves
That's exactly what we hope every interaction feels like a real person who genuinely wants to help. We're so glad we could take care of things for you quickly, and thank you for taking the time to share this. We appreciate your support!
Moldy oranges and poor customer service.
Ordered oranges as a gift, they were in transit for over a week and arrived moldy. When I complained, the company wanted the gift recipient to submit pictures before they would do anything. Some gift - here's some moldy oranges and a big hassle.
13 maja 2026
Odpowiedź od Hale Groves
Thank you for your feedback. We will reach out to you directly.
I have ordered several times and every…
I have ordered several times and every order arrived in Perfect condition except my last order of grapefruits. One arrived smashed. I notified Hale and with one day or two. A replacement order arrived no charge. Outstanding company A++++
13 maja 2026
Odpowiedź od Hale Groves
Thank you so much for your kind words and for being a loyal customer! We're sorry one of your grapefruits arrived damaged, but we're really glad our team was able to get a replacement out to you quickly. That's exactly the experience we want every customer to have. We look forward to your next order!
Prompt support and resolution.
The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Appreciate the prompt turnaround on my issue, outstanding customer support. I will be ordering my citrus from Hale Groves in the future.
13 maja 2026
Odpowiedź od Hale Groves
Thank you for sharing this, and we're so glad our team was able to turn things around quickly for you! We're sorry two pieces arrived spoiled that's never the experience we want but we're really pleased to hear the rest of the fruit was delicious and that you felt well taken care of. We look forward to your next order!
I would gave you 10 stars
I would gave you 10 stars. Because you have the best oranges and coffee cake in Florida. Tim
13 maja 2026
Odpowiedź od Hale Groves
Tim, thank you so much! We're thrilled the oranges and coffee cake hit the mark. Fresh citrus and a great coffee cake are two things we take a lot of pride in, so it means a lot to hear that. We hope to have the chance to send something special your way again soon!
Excellent and speedy delivery and the grapefruits were delicious.
Excelent service and grapefruits.
13 maja 2026
Odpowiedź od Hale Groves
Thank you so much! We love hearing that the grapefruits hit the mark and that everything arrived quickly. We hope you enjoy every last one of them!
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