I ordered 5 chickens and some beef from Halal Origins. Unfortunately, the beef was missing from the order when it arrived. I attempted to contact customer service regarding the missing it... Zobacz więcej
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ITEMS BROUGHT= 7X WHOLE CHICKENS (WITH SKIN) & 3X WHOLE CHICKENS DICED (WITHOUT SKIN) 1) BOX ARRIVED DAMAGED 2) TEMPERATURE OF PRODUCTS WAS NOT THAT COLD ( ICE PACKS ALMOST DEFROSTED) 3)... Zobacz więcej
Reakcja na opinię
Halal Origins never disappoints! Great communication, care for the customers, ready to listen to your enquiries and ready to listen to any opinion to improve the business even though it’s already h... Zobacz więcej
Great quality meat, The merguez was really tasty! The communication is really good throughout the whole process, if there are any changes needed they make sure you are aware of it. Overall great ex... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
With Halal Origins you’re only ever a few clicks away from your favourite, fresh succulent cuts of meat. Whether you want lamb, chicken or beef, you have a wide selection of marinated and dry options to choose from. "Dedicated to serving the community with fresh organic, halal meat. Our products are free from unnatural fillers, reconstructed or mechanically recovered meats to ensure you always receive the best of what’s available. Never wait in line again. With Halal Origins, you place your order online and we ensure delivery to your door. Ordering your favourite Halal cuts has never been easier." Check out our deli counter too. It’s packed with the finest quality foods. Our products are free from unnatural fillers, reconstructed or mechanically recovered meats to ensure you always receive the best of what’s available
Dane kontaktowe
12 Russell Hill Parade,, CR8 2LE, Purley,, Zjednoczone Królestwo
- +447385789391
- Support@halalorigins.com
- halalorigins.com
3,1
Średnia
33 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
INCORRECT BEST BEFORE, INCORRECT WEIGHTS AS ADVERTISED, POOR CUTTING SKILLS
ITEMS BROUGHT= 7X WHOLE CHICKENS (WITH SKIN) & 3X WHOLE CHICKENS DICED (WITHOUT SKIN)
1) BOX ARRIVED DAMAGED
2) TEMPERATURE OF PRODUCTS WAS NOT THAT COLD ( ICE PACKS ALMOST DEFROSTED)
3) INCORRECT WEIGHTS OF PRODUCTS AS ADVERTISED
4) SEEMS TO HAVE CUT DICED WHOLE CHICKEN IN A VERY DIFFERENT WAY VERY DISSAPOINTED.
5) INCORRECT BEST BEFORE DATES
VERY UNHAPPY WITH THIS HAVE HAD TO GO TO THE BUTCHERS MYSELF BECAUSE DICED CHICKEN WAS UNDERWEIGHT, TO CUT A WHOLE CHICKEN WHICH WAS SUPPOSED TO STAY WHOLE NOT DICED, ONLY TO BE TOLD CHICKEN IS GONE OFF. BEST BEFORE DATES ARE COMPLETELY WRONG. THATS A WHOLE CHICKEN IN THE BIN.
TIME WASTED
FOOD WASTED
MONEY WASTED
BIG INCONVENIENCE ESPECIALLY DURING RAMADAN.
23 marca 2023
Opinia niezależna
Odpowiedź od Halal Origins - Online Organic Butchers
Jasjeet, we read your feedback, and we’re sorry our product didn’t suit your needs.
It wasn’t our intention to disappoint you.
in reference to your first point, unfortunately the box been damaged is due to transportation and we will make sure to speak to our courier service regarding this matter.
In reference to the ICE Packs not been cold, I can reassure you the packs we use are food safe and have a shelf life of 48 hours. From our shipping record the produce took 14 hours to get to you so it should have been good.
The weights were incorrect as you are right, however we have refunded you the amount last week as requested and explained why this happened.
In reference to point four, we dice the chicken one way for all customers unless they specifically specify. As a gesture of good will without any charge you changed you order from whole chicken to diced last minute so we had to accommodate for this quickly to meet your needs.
Finally, we never give incorrect best before dates, I can only say this was an isolated incident and can only apologise.
We’d greatly appreciate the opportunity to make things right and therefore would like to speak to you to resolve this matter to your satisfaction.
Kindly contact us back at Support@halalorigins.com or call us at +44 073 85 789 391. Alternatively, you can also provide us with your phone number and the best time to call you.
Kind Regards
Halal Origins Team.
Assalaamu alaikum,
Assalaamu alaikum,
I wanted to try the 3 types of protein Halal Origins provide before writing an honest review - I know it is hard to find a QUALITY, halal & organic butcher. Since this company is fairly new and didn't have many reviews, I was reluctant to purchase (another reason I have chosen to write a detailed review).
Before making my initial purchase, I called the customer service line to have a few of my questions answered: Where is the meat sourced from? Is the chicken HMC certified? Why do you not have a hygiene rating online?
Ayman kindly and confidently answered all my questions and reassured me before ending the call.
I believe the company is still waiting for the council to assess the grounds, but from my personal experience, the meat I received seemed a lot cleaner than many other places I have previously bought meat from.
The meat is packaged in vacuum-packed bags so is easy to wipe down/wash. I even left a note for the butcher to double-check the seals for me and he kindly did.
1. The chicken is flavoursome and does not have that "2-day-old chicken" smell when left for the next day.
2. The lamb shoulder I ordered was not as soft and flavoursome as the meat I usually purchase from my local butcher (which is not organic) and the fat had been trimmed off a little too much for my liking. However, again, packaged really well. I even left an order note and requested the bone was also sent to me so I could make a broth.
3. The grass-fed beef strips I ordered were absolutely delicious.
My recommendation would be to start with a small order (the shipping cost is reasonable).
Hope this was helpful!
16 marca 2023
Opinia niezależna
Odpowiedź od Halal Origins - Online Organic Butchers
Salam Alkolm
Thank you for this excellent review and your positive feedback. We really appreciate all the you support and kind words. We are very delighted that you was satisfied with our service and organic meat
Looking forward to seeing you again soon!
Halal Origins - Online Organic Butchers
I had a delivery from Halal Origins…
I had a delivery from Halal Origins last Friday & I’m pleased to say that they continue to provide excellent quality meat and give an excellent service
Very happy with them and in particular with Ayman
Thank you
10 lutego 2023
Opinia niezależna
Odpowiedź od Halal Origins - Online Organic Butchers
Hi Mr ali
Thank you for your fantastic review and also taking the time to write it. We always aim to provide fresh cuts of produce and delivered in a timely manner.
Once again thank you for your kind words and looking forward to serving you again.
i will pass on your kind words to Ayman .
Halal Origins - online organic butchers
Halalorigins.com has amazing organic chicken and lamb
Amazing organic chicken and lamb. Highly recommend halalorigina.com
11 lutego 2023
Opinia niezależna
Odpowiedź od Halal Origins - Online Organic Butchers
Thank you for this excellent review and your positive feedback. We really appreciate all the you support and kind words. We are very delighted that you was satisfied with our service and organic meat
Looking forward to seeing you again soon!
Halal Origins - Online Organic Butchers
Excellent service and meat
Excellent service and meat. Defo will be ordering again from halalorigins.com
28 stycznia 2023
Opinia niezależna
Excellent customer service and high quality lamb
Excellent customer service. The team went over and above to ensure our Christmas lamb for 20 guests was perfect. Every single guest said it was the best lamb they'd had!
25 grudnia 2022
Opinia niezależna
Odpowiedź od Halal Origins - Online Organic Butchers
Thank you for this excellent review and your positive feedback. We really appreciate all the you support and kind words. We are very delighted that you was satisfied with our service and organic meat
Looking forward to seeing you again soon!
Halal Origins - Online Organic Butchers
Best Halal sausages by far.
We ordered from Halalorigins for the first time. MA very helpful and our order was ready for collection on time. Most importantly however, was the quality and taste of the product. Very tasty and well packed. JZK Br. Amin.
10 grudnia 2022
Opinia niezależna
Great communication
Great quality meat, The merguez was really tasty!
The communication is really good throughout the whole process, if there are any changes needed they make sure you are aware of it.
Overall great experience. Highly recommend!
15 listopada 2022
Opinia niezależna
Odpowiedź od Halal Origins - Online Organic Butchers
Hi Btihal
Many thanks for taking the time to write this excellent review. We are very happy you was pleased with the quality of the service and the meat. Once again thank you for the review and your support. Looking forward to serving you again soon.
Halal Origins - online organic butchers
Nice meat! Great customer service
Good quality meat. Very good customer service. Definitely recommend. Thank you
23 października 2022
Opinia niezależna
Very professional and highly…
Very professional and highly recommended Halal Origins. Going forward these guys will be my preferred supplier. Thanks to Ayman.
21 października 2022
Opinia niezależna
Really helpful, great service and product
Great service - really knowledgeable and helpful team, highly recommended!
20 października 2022
Opinia niezależna
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