Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Purchased a Curved treadmill. Delivered 2 days later and really pleased. Really solid, quiet and great quality build. Im using it for my Hyrox training and would really recommend it. Great customer se... Zobacz więcej

Oceniono na 1 z 5

Placed an order on 18th April for item in stock and confirmed was in stock. Even kept checking days after, item was still in stock. Sent an email on 28th April 2020 as had heard nothing regarding orde... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Wonderfull customer service from the main office & also a home worker called Kerry. It's fantastic to see a large product range at sensible prices when the online competition is over-charging be... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Ordered item & at time wasn't advised when it would be delivered. When out of house the next day, the item arrived, but, as no one at home, card was left advising it would be delivered following... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep ze sprzętem do ćwiczeń
  2. Fitness i dietetyka
  3. Hurtownia ze sprzętem do ćwiczeń
  4. Sklep sportowy

Napisane przez firmę

UK's leading suppliers of New and Refurbished Gym Equipment


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

434 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great product at a good price with…

Great product at a good price with exceptional service. I had a few queries which were dealt with quickly and professionally. Very pleased that we used GymKit

27 czerwca 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Stuart, thank you for taking time to leave a 5* review. Your feedback is really important to us, and I am glad you were pleased with the service you received with us. Happy training and enjoy the spin bike :)
Kind regards
Howard
Howard Braband
Managing Director

Oceniono na 5 z 5

Purchased a low quality Teeter table…

Purchased a low quality Teeter table and WOW! Love it. Arrived with a broken clip which customer service replaced without question. Super impressed with delivery time, customer service & product. Thank you.

18 czerwca 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Helen, thank you for the great review and 5 star rating. Enjoy the teeter table, and hope you visit us again soon. Take care
Kind regards
Howard
Howard Braband
Managing Director

Oceniono na 5 z 5

Wheels for Peak Pilates

I could not find wheels for my Peak Pilates and on an off chance emailed GymKit UK. Pam responded immediately and was incredibly efficient in sourcing and procuring the correct wheels for me. She asked for photos which she used to identify the correct parts. The process was very organised and proficient. Couldn't recommend GymKit enough and especially Pam. Thank you.

18 czerwca 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Roy, thank you for taking the time to leave feedback and for the 5 star review. Im pleased Pam was able to take good care of you and found the wheels that you wanted. Thank again and please let us know if there is anything else you need.
Kind regards
Howard
Howard Braband
Managing Director

Oceniono na 4 z 5

Foot corrector - Good item purchased which I could not…

Good item purchased which I could not buy elsewhere - which I’m v happy with. Delivery time was lengthy however which I imagine is due to covid.

11 czerwca 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Thank you for the feedback and review. I hope you get some good use from the foot corrector and glad you like the product.
Kind regards
Howard
Howard Braband

Oceniono na 5 z 5

Excellent

My husband loves Teeter gravity boots XL and they arrived sooner than expected. Many thanks!

5 czerwca 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Ester, thank you so much for the feedback and 5 star review. I’m glad your husband likes the Teeter gravity boots.
Kind regards
Howard
Howard Braband

Oceniono na 4 z 5

Reece is fab!

Although my experience was a little tricky at first thanks to Reece everything got sorted. Call them - a real person will pick up the phone and help you! No robots!

I ordered a spin bike and it arrived faulty (through no fault of gymkit). Reece was straight on it helping me out and actually sourced an even better bike for me - a bike that was seriously hard to come by if you didn’t have the right connections. They came and picked up the faulty bike and swapped it out with my new one. Which is such a good bike, couldn’t be happier. Yes things took a long time, but there is a pandemic going on...it’s gonna happen!!

29 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Olivia, thank you for the great feedback, and also for your understanding when there are hiccups and bumps along the way. I'm glad we were able to sort the replacement bike out and that Reece took good care of you. Hes a great guy and will be pleased to see your review. Happy training :)
Kind regards
Howard

Oceniono na 5 z 5

Truly outstanding service

Truly outstanding service. From order to delivery every step of the was was superbly communicated. Reece provided exemplary customer care. The rower I ordered arrived well ahead of time which was amazing and I received a call in advance from the delivery company coordinated by Reece to check the date was convenient for me. The rower arrived perfectly and professionally off loaded to my door. The speed of delivery was impressive even more so during covid -19
I highly recommend this company.

28 maja 2020
Opinia niezależna
Oceniono na 5 z 5

Great service and good advice.

20 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Paul, thank you for taking the time to leave feedback and for the 5 star review! Im glad the team gave you some good advice and all the best with the training!
Kind regards
Howard
Howard Braband
Managing Director

Oceniono na 5 z 5

Spectacular machine, outstanding service

I chose to spend my hard earned money with gymkit uk because of the outstanding customer service given by Pam - i was in negotiation with another provider who just didn't come close.
Pam contacted me several times to advise on delays and an estimation of when my order would arise. Delivery man was excellent, machine is a thing of beauty - sleek, smooth lines and no nasty edges to catch me out and bite my shins as others do! Easy to put together too. We are now the very proud owners of a spectacular pilates reformer, thank you Pam and Gymkit uk 🥰😍

19 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Anne, thank you for the amazing review and 5 star rating. We really appreciate you taking time to give us your feedback, and Im glad you have been treated well and that you are happy with your new Peak Pilates Reformer. Happy training, stay safe, and please let us know if we can be of further help in the future
Kind regards
Howard
Howard Braband
Managing Director

Oceniono na 5 z 5

Ordered a peak pilates reformer during…

Ordered a peak pilates reformer during unusual times covid-19 .. Outstanding service from Pam, well informed, knew what to do, weekly updates till the equipment arrived.. Very pleased from start to finish

18 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Julie, thank you for the feedback and 5 star review. Im glad that Pam took good care of you. Good luck with the reformer training, and please let us know if we can be of further help in the future - Happy Training and stay well :)
Kind regards
Howard
Managing Director

Oceniono na 5 z 5

I have recently ordered a precor spin…

I have recently ordered a precor spin bike. I had a few questions about what to buy, the customers service I received was excellent, staff were very informative. Once I placed my order I assumed delivery would be a little slow due to the current situation (Covid), but to my surprise delivery was very quick.

The bike was easy to assemble, and as soon as I used it it felt comfortable, it was easy to adjust seat and handle bars to the correct height. I didn’t order a monitor but the cradle Is great to hold my phone to stream virtual spin classes.

I Would definitely recommend this company to buy any fitness equipment.

17 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Laura, thank you for taking the time to leave a review and for the 5 star rating. Im glad the team looked after you and gave you some good advice. Good luck with the spin sessions, happy training and stay safe :)
Kind regards
Howard
Howard Braband
Managing Director

Oceniono na 5 z 5

Fast and efficient

7 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Anthony, thank you for the feedback and for the 5 star review. stay safe and enjoy your training.
Kind regards
Howard

Oceniono na 4 z 5

A3 spin bike purchase

I bought an A3 spin bike from Gymkit a few weeks ago. Bike was despatched quickly and came fully assembled as requested. However, less than 2 weeks in there was a problem with the fly wheel which seemed to have been overtighted during assembly and was not running straight. Gymkit arranged to collect the faulty bike and recommended another brand to me, which could be despatched quicker than if I wanted for a replacement A3 brand. I have been dealing with Rhona at Gymkit throughout this problem and have been highly impressed with how professional and efficient she has been in handling my case. She has kept me informed and has been completely understanding in how frustrated this situation has been. I am glad to say, that due to her amazing handling of my problem, a new bike is on it's way to me. Thanks Rhona, you have been a star.

6 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Jeanette, thank you dso much for the review and feedback regarding your experience. Im glad Rhona has looked after you - I will pass your feedback on to her, she will be over the moon! Good luck with the training on your new bike, stay safe and well
Kind regards
Howard

Oceniono na 5 z 5

Great service in these difficult times

Great service in these difficult times, my Teeter table arrived the following day, having spoken to them in the past about buying one they were extremely helpful throughout.

4 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Neil, thank you for the 5 star review. I am glad that you have received your Teeter Inversion table safely. I hope you enjoy using the table, and please do visit us again soon. Stay safe and well
kind regards
Howard

Oceniono na 1 z 5

This is a message for Howard further to…

This is a message for Howard further to his email to response to me on 21-04-20!

Firstly, the email you have provided keeps coming back as being undeliverable!

Secondly, the refund promised to me on 15-04-20 in respect of my order that was cancelled due to you not having the stock, has in fact never materialised on my credit card.

An immediate response is required on this before the next logical step is initiated.

3 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Gavin, your refund was issued at 07.30 on 15th April as promised. It can take a few days to clear on your card, so please will you check again. Please let me know that you have received the payment? I have also checked the email address I left you and it is the correct email. I checked my spam folder and inbox and have not received any email from you. I would be grateful if you would remove this review if you find the money was transferred as promised as this is your 2nd review for the same transaction. Many thanks Gavin
Regards
Howard

Oceniono na 4 z 5

Order Delivery

After some initial issues with the order date. The owner contacted me directly and revised date agreed. Order came pretty much as agreed and was to the quality expected.

2 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Nick, thank you for taking the time to give feedback. We have done our best to cope with the huge demand for home gym equipment, as have our partners and suppliers. Inevitably there have been delays from some of our suppliers. We emailed you on 20th April and also 28th April to inform you of the delay and to offer you an alternative option. We also placed a large notice on our homepage explaining that there may be some delays in certain items. We have been as transparent as we could when informing you of the expected delivery date. I am sorry that we have not met your expectation.
Kind regards
Howard

Oceniono na 5 z 5

Wouldn’t usually write a review but…

Wouldn’t usually write a review but feel it’s important on this occasion.

Have been battling to source a spin bike in current climate and having sent a speculative email, Howard from gymkit responded.

Initially was looking for whatever available and Howard tried to put together a refurbed bike out of current stock.

When this became unviable, he offered up a new precor bike with a discount applied. More than I wanted to pay tbh but good availability promised so jumped at it.

When this failed to materialise due to COVID-19 of course I became frustrated.

Howard managed to provide an alternative which came next day to much relief!

Challenging times but hats off to both Howard and Pam at gymkit, you got me a bike and I’m more than grateful!

Good job guys.

1 maja 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Thanks for the feedback and 5 star rating. It’s been a pleasure working for you and hope you enjoy the spin bike. Happy training and stay safe!
Kind regards
Howard

Oceniono na 5 z 5

A top notch company in every way

A top notch company in every way. Great kit, unfailing communication and the best service around. My absolute Go-To company for everything fitness related. I cannot recommend the whole team highly enough.

30 kwietnia 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Hatty, it has been a pleasure to supply you - thank you for your order and for the great review. Stay safe and well, and happy training! :)
Kind Regards
Howard

Oceniono na 5 z 5

Happy Customer

After initial concerns about items not being in stock & delays due to COVID 19, GymKit UK have delivered above expectations. They have sourced me a higher spec. piece of equipment and fulfilled their promise, to get the equipment to me at an agreed time. Clearly they have gone above and beyond to deliver.

Pam has been really helpful and friendly, keeping me informed of progress. Delivery on the day was made easy with their staff being very professional to install and showing me how to use the equipment safely.

We are lucky to have a local company offering quality equipment with a friendly service.

28 kwietnia 2020
Opinia niezależna
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Odpowiedź od Gymkit UK

Dear Stephanie, thank you for taking time to leave a review - Im glad Pam kept you well informed and that the install went well. Take care and enjoy your training!
Kind regards
Howard
Managing Director

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