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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

In my opinion The Guitar Fabric makes one of the best DIY guitar kits. It’s definitely worth paying a little bit more for a quality product. Customer service is great too and overall I couldn’t be m... Zobacz więcej

Oceniono na 5 z 5

There was an urgent need to obtain some DIY guitar components but it was sold out at the store. Eloane and the team made every effort possible to ensure i obtained the items soonest possible. In addit... Zobacz więcej

Oceniono na 3 z 5

Ordered on March 2 , still not received anything. Contacted info at Guitar Fabric who said they would let me know five days ago and sadly no reply ,no contact, and the tracking is useless. Updated... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Très beau kit de guitare bien fabriqué avec très peu de bavure de perçage en partie non visible, rien en partie visible, le bois est magnifique. (érable coti pour le placage et corps acajou). Pour l'... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z gitarami
  2. Sklep dla majsterkowiczów

Napisane przez firmę

Welcome to The Guitar Fabrik, your go-to destination to build your own electric guitars and get access to best quality custom guitars. We provide high quality DIY Guitar Kits and Bass Kits, premium tonewoods, customisation, luthier tools and products related to guitar paint & decoration such as guitar skin and headstock decals. With hundreds of products related to guitar building it is the best place to start or continue your journey into the guitar build and customisation world : More than 80 guitar kits and bass style | 100s of Guitar Paint products | 80+ custom guitar skin | a selection of custom headstock decals | 30+ Luthier tools | Various customisation possiblity. At The Guitar Fabrik, we don't just stop at providing materials; we offer expert services to paint and assemble your kit according to your preferences to make sure you will create the best guitar within your whole collections!


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

364 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great guitar kit

Great guitar kit, fast shipment, everything's fine.

13 października 2023
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Odpowiedź od The Guitar Fabrik

Thank you for a such great review on our product of Guitar Kit Firebird style. We hope you enjoy the build and if you need further information, please do not hesitate to contact us! Kind regards,

Oceniono na 2 z 5

Mauvaise expérience

Bien: reçu le colis rapidement

Mauvais: il y avait un gros défaut à l'arrière du corps de la guitare, irrattrapable même en ponçant ou avec le bouche pore à l'eau. Evidemment je m'en suis aperçu après avoir appliqué la peinture et j'ai maintenant une fissure à l'arrière.
Pour ce qui est du bouche pore ça m'a énormément compliqué la tâche et conduit à un très mauvais résultat de près. C'est pourquoi je recommande de ne pas en mettre. Seulement le site mentionne à certains endroits que c'est obligatoire sur un bois à pores ouverts comme le frêne et par contradiction le site mentionne aussi que ce n'est plus la peine d'en mettre vu la peinture.

Lorsque j'ai tenté d'avoir des conseils il n'y avait plus un seul conseiller après l'achat, pourtant disponibles avant l'achat, et ce n'est pas faute de leur avoir écrit plusieurs mails sans réponse.

Donc le bouche pore: mauvais, la peinture ça passe, l'apprêt aussi, et là le gros point faible: le vernis ! Il est d'une très mauvaise qualité, et ce n'est pas faute d'avoir appliqué plusieurs couches, poncé comme c'était indiqué puis appliqué les dernières couches sans poncer mais rien n'y fait : il est rugueux, pas du tout lisse et j'ai l'impression qu'il ne protège pas du tout la guitare.

Sur l'accastillage rien à dire pour l'instant.
Grosse surprise sur les micros: je les trouve vraiment très correct comparer à des micros haut de gamme style Dominger. J'étais vraiment surpris sur ce point, j'ai peut-être eu de la chance...

Gros défaut sur le manche aussi et sur plusieurs points. D'abords la 22e cases du manche déborde sur le pickguard, ce qui fait que pour retirer le pickguard vous n'avez d'autre choix que de dévisser le manche.
Ensuite niveau accordage j'ai d'énormes défaut: lorsque j'accorde ma guitare, je règle aussi le tirant de la corde de sorte à ce que la 12e cases sonne comme la corde à vide. J'arrive à peu prêt à corriger ça mais je suis au maximum niveau tirant de la visse donc déjà premier problème. Vient un autre problème lié: lorsque je pince ma troisième case et que je joue la note sonne faux. Impossible à rattraper, en tout cas je ne vois pas comment. Donc niveau manche c'est pas terrible non plus.

Voilà pour conclure je ne sais pas si c'est parce que j'ai acheté le modèle strat en promotion que j'ai tous ces défauts et qu'en achetant un modèle un peu plus cher j'aurai pu éviter certains défauts de fabrication, en tout cas allez-y en toute connaissance de cause et ne vous attendez pas à une master piece

Edit:
Réponses à Guitare Fabric:
_Ok, après avoir appliqué le bouche port et malgré le fait de l'avoir poncé en long en large et en travers il restait encore de gros défaut comme lorsque vous platrez puis poncez mal : on voit toutes les traces c'est très moche. Et ce n'est pas faute vraiment d'avoir poncé à fond.
_Qu'entendez-vous par sceller le bois correctement ? J'ai appliqué comme c'était indiqué bouche pore puis l'aprêt en deux couche, puis les couches de peintures successives comme indiqué. Le résultat était lisse juste après la peinture, par contre dès que j'ai appliqué les couche de vernis c'est devenu rugueux.
_ Je trouve que l'accastillage fait le job :)
_Ok pour le pickguard, c'est un peu étrange tout de même de mettre le manche par dessus le pickguard...
_Enfin pour le manche, je vais vous contacter par email, car je pense l'avoir bien réglé sur la hauteur mais au niveau de la justesse je ne vois pas comment procéder car les vis sont tournées à fond et je suis toujours désaccordé au niveau de la 12e cases ainsi que faux sur certaines cases comme la 3e par exemple.

30 sierpnia 2023
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Odpowiedź od The Guitar Fabrik

Bonjour, navré d'apprendre votre déconvenu mais nous ne trouvons pas trace de vos emails. N'hésitez pas a nous transférer votre numéro de reference pour que l'on puisse retrouver vos emails et vous joindre. Il serait bien de discuté par téléphone pour revoir avec vous votre projet. A vous lire, de nombreuses de vos conclusions nous semble erroné:
- le bouche pore pour du bois en frene est définitivement nécessaire. Si vous n'en mettez pas vous ne pourrez jamais obenir une finition lisse meme avec 10 couche de vernis.
- le vernis n'est pas rugueux. Ce resultat a été obtenu car le bois n'as pas été correctement scellé.
- l'accastillage est pour nous la partie la moins bonne de nos kit mais en effet reste de bonne facture.
- il est possible d'enlever le pickguard sans enlever le manche si vous dévisser les micros en décalant le pickguard dans un premier temps vers le bridge.
- pour la justesse de l'intonation au differente frette il faudrait en discuter d'avantage.

Cordialement,
La Fabrique a Guitare

Oceniono na 3 z 5

Cheap product and service

Fret Leveling Beam is cheap, the two stripes of sandpaper are glued slightly overflow. Perfect for a tool of precision. So, brand new I have to unstick bad job. By the way, 3 grids level, but what level it is ?

11 października 2023
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Odpowiedź od The Guitar Fabrik

Hi,
We have tried to reach you by email to verify and provide information on our Fret Leveling Beam product but no replies from you so far. We are sorry for the 2 sandpapers sticked together as this could happen with temperature. We have also updated the information of the product for your information. If you have any further request, please reply to our email.
Kind regards,

Oceniono na 1 z 5

Table dite en érable pommelé il s'agit…

Table dite en érable pommelé il s'agit d'un placage. Corp single cut En troi morceau. Binding fissuré. Emplacement du chevalet a revoir. Bref mauvaise qualité.

10 października 2023
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Odpowiedź od The Guitar Fabrik

Bonjour,

Nous avons tenté de vous joindre dès réception de votre mail concernant votre commande afin de déterminer comment nous pouvons vous assister.

Nous vous avons présenté plusieurs solutions pour vous assurer d'obtenir un kit de guitare de qualité, notamment en nous renvoyant le kit afin que notre luthier puisse l'examiner et résoudre tout problème éventuel. Cependant, vous avez choisi de conserver le kit et de travailler avec les conditions actuelles.

Nous sommes ravis d'avoir trouvé une solution pour la réalisation de votre guitare en kit. N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. Merci beaucoup pour votre compréhension et votre collaboration.

Bien cordialement,

Oceniono na 5 z 5

Bonjour à tous j’ai reçu le colis en…

Bonjour à tous j’ai reçu le colis en bonne état, la Guitare en kit, la finition est parfaite. Pour l’instant je ne peut pas dir grand chose de plus car je n’ai entamé la peinture et réalisé le montage merci pour l’expédition qui a permis qu’elle arrive jusqu’à moi en Guadeloupe merci à tous ceux qui ont contribué bonne réussite à tous

2 września 2023
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Odpowiedź od The Guitar Fabrik

Nous sommes ravis que vous ayez reçu votre colis en bon état et que notre guitare en kit type LP réponde à vos attentes en termes de finition. Merci infiniment pour vos chaleureux commentaires et pour avoir pris le temps de partager votre expérience. Nous sommes reconnaissants de savoir que l'expédition s'est bien déroulée jusqu'à vous en Guadeloupe. Un grand merci à vous pour votre confiance et à tous ceux qui ont contribué à rendre cela possible.

Nous vous souhaitons une excellente réussite dans la réalisation de votre projet musical. N'hésitez pas à nous contacter si vous avez des questions ou des besoins supplémentaires.
Bien cordialement,

Oceniono na 5 z 5

Good products

I am glad of the service

4 października 2023
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Odpowiedź od The Guitar Fabrik

Thank you for your wonderful feedback on our service. We look forward to welcoming you back to our store soon. Kind regards,

Oceniono na 4 z 5

Nearly perfect

Hello. The guitar neck is perfectly made. good wood work. But it arrived with a small dent, probably during transportation. Nothing serious. I was able to fix it easily, but I think it was the fault of an insufficient packaging. Your product deserves better protection for shipments. I think it is really a very well made product. Thank you.

26 września 2023
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Odpowiedź od The Guitar Fabrik

Thank you for your feedback. We're pleased to hear that you find the guitar neck perfectly made with good woodwork. However, we apologize for the small dent likely incurred during transportation. We'll review our packaging procedures to ensure better protection for shipments in the future. We're delighted that you consider our products well-made overall.Best regards,

Oceniono na 5 z 5

Prompt service

Prompt service. A small problem was resolved swiftly and courteously. And the kit looks great!

29 września 2023
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Odpowiedź od The Guitar Fabrik

Thank you very much for your 5-star review on our service and the guitar kit. We hope you enjoy the build and look forward to receiving your complete guitar!

Oceniono na 5 z 5

Excellent customer service

The kit I ordered could not be sent in full but Eloane kindly reached out to me and we came to a solution promptly. She was very professional and polite and it was a pleasure ordering from The Guitar Fabric. I will definitely be making purchases again

28 września 2023
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Odpowiedź od The Guitar Fabrik

Thank you for your kind words and we're glad that Eloane could assist you promptly to find a solution. Your kind words about her professionalism and politeness mean a lot to us. We look forward to welcoming you back in the future. Thank you!

Oceniono na 4 z 5

First experience, very enjoyable!!!!

Some minor touch ups before painting but overall very good. It was a challenging but also very exciting experience.

30 marca 2023
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Odpowiedź od The Guitar Fabrik

We appreciate your feedback. It's great to hear that you found our guitar kit overall very good. Yes, the experience building a guitar kit as you said is both challenging and exciting, and we are pleased that you have such experience. If you have any specific suggestions or if there's anything we can do to enhance your experience further, please feel free to let us know. Also, we would love to see your complete guitar!!

Oceniono na 5 z 5
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Odpowiedź od The Guitar Fabrik

We are delighted to hear that you found the build quality of our SG stype guitar kit with Flame maple top to be spectacular. Please do send some photos, video of your guitar with us. Thank you and we look forward to having you again in a near future.
Warm regards,
The Guitar Fabric team

Oceniono na 4 z 5

First impressions are good.

Easy ordering and fast delivery. Only slight damage to the outer carton. A quick check of contents and all is ok. Wood on both body and neck seems good and free of blemishes, so would probably take a stain or natural finish. Neck fit is ok. Will be my first kit build. One gripe is that the fret ends seem excessively bevelled taking around 4-5mm off the effective neck width in some. Luckily not a bendy player so hopefully will be usable or maybe a candidate for my first re-fret also.

18 września 2023
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Odpowiedź od The Guitar Fabrik

Thank you so much for sharing your initial impressions and experience with us. We genuinely appreciate your feedback and are pleased to hear that your first impressions have been positive.
We're delighted that you found the ordering process easy and that your kit arrived promptly. However, we apologize for the slight damage to the outer carton during transit.
It's great to know that the wood on both the body and neck appears to be in good condition without any blemishes. This is crucial for achieving the desired finish on your guitar. We're confident you'll create something truly special.

Regarding the fret ends, we're sorry to hear about your concern. Your feedback is valuable, and we will certainly look into this matter to ensure better quality control in the future. If you ever require assistance or have any questions during your kit build, please don't hesitate to reach out to us.
Once again, thank you for choosing our kit, and we hope you enjoy the journey of creating your own unique guitar. If there's anything else you'd like to share or discuss, please feel free to get in touch.

Warm regards,
The Guitar Fabric

Oceniono na 5 z 5

Happy 6 sting spanker

Nice quality fast delivery

17 września 2023
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Odpowiedź od The Guitar Fabrik

Thank you for sharing a such wonderful review!! Thank you and looking forward to having you back very soon.
Kind regards,
The Guitar Fabric

Oceniono na 5 z 5

Bodyshape in photo's does not resemble product

This is an updated review:
My original one was 1 star with the following message:
"The firebird body in the photo is absolutely not the same shape as the firebird body I have received."

I didn't really give The Guitar Fabric a chance to fix it before I made the review because I was disappointing and the review request was send before I had even received my package. My policy when receiving the review request before the product is a review on the unboxing experience and that one was bad.

However, the people from Guitar Fabric have been the best ever updating the store listing, building a new body in the shape previously listed on the site, getting it to me and dealing with a local courier that's causing an incredible amount of issues.

I haven't received the new body yet thanks to the local Courier but I'm fairly sure everything will be fine.
I have the full confidence the people from The Guitar Fabric will make it so.

16 września 2023
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Odpowiedź od The Guitar Fabrik

Hi Frenk
Thank you for your feedback and your updated review on our product and our service.
Our team is on your request and have been communicating with you since we received your email. I know this is not over yet, but we are doing what needed to get you start the build of Firebird kit as soon as possible.

Thank you again, and we will get you updated with the progress of transporter by email.
Kind regards,
The Guitar Fabric

Oceniono na 4 z 5

delivery was over a week even though…

delivery was over a week even though the website was showing item in stock and that delivery was 1/2 days. the package arrived in very bad condition but luckily the items inside were okay. Not had time to test fit anything yet and to check if any parts are missing but hopeful all will be okay.
will update once I have completed the project I am currently working on and get the chance to examine this kit properly

12 września 2023
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Odpowiedź od The Guitar Fabrik

Thank you for sharing your feedback with us.
We apologize for any inconvenience caused by the longer-than-expected delivery time. We understand how important it is to receive your items promptly, and we are actively working on addressing any discrepancies between our website's stock status and actual delivery times to ensure a smoother shopping experience in the future.
We're relieved to hear that despite the package's poor condition, the items inside remained unharmed. However, we understand your concern, and we'll be here to assist you in case you discover any missing parts or issues during your build.

Your decision to update us on the progress of your project is much appreciated. We encourage you to reach out to us via email at info@guitarkitfabric.com whenever you have a moment to examine the kit thoroughly. Your feedback will be invaluable to us in ensuring the quality and satisfaction of our customers.

Thank you once again for choosing us for your project, and we look forward to hearing from you as you work on your kit. If you have any questions or require assistance, please do not hesitate to contact us.
Warm regards,
The Guitar Fabric

Oceniono na 5 z 5

I think the quality is good

I think the quality is good , nice wood , nice kit as far as the hardware seem to be good, had a little problem with shipping but no fault of this company,

7 września 2023
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Odpowiedź od The Guitar Fabrik

Thank you for taking the time to leave us a wonderful 5-star review! We greatly appreciate your feedback and are delighted to hear that you find the quality of our kit to be good, with nice wood and well-functioning hardware.

Shipping can sometimes be a bit unpredictable (normally the service of shipment to the US from the UK with Fedex is quite reliable) and we are glad to hear that any issues encoutered has been solved correctly.
If you ever decide to share photos of your completed project or have any questions or feedback in the future, please feel free to reach out to us. Once again, thank you for choosing our bass kit MusicMan Stingray, and we hope you enjoy the process of creating your unique bass. Happy building!
Warm regards,
The Guitar Fabric

Oceniono na 5 z 5

Fast delivery

Fast delivery, my kit arrived in good condition.

17 sierpnia 2023
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Odpowiedź od The Guitar Fabrik

Thank you so much for taking the time to share your positive feedback with us in this wonderful 5-star review! We truly appreciate your kind words.

We're delighted to hear that your kit bass SG style arrived promptly and in good condition. Ensuring that your order reaches you in excellent shape is a top priority for us, and it's great to know that everything went smoothly.
Thank you once again for choosing us, and we hope you enjoy building and playing your SG style bass. Happy bass-playing!
Kind regards,
The Guitar Fabric

Oceniono na 5 z 5

Left handed firebird

D.I.Y guitar was fun to build and gives you insight to inner workings. Also a firebird which is difficult to find. Thanks

20 sierpnia 2023
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Odpowiedź od The Guitar Fabrik

Thank you so much for taking the time to share your fantastic 5-star review with us! We're thrilled to hear that you had a fun and insightful experience building your D.I.Y. guitar kit Firebird style.
We couldn't agree more about the unique perspective that building your own guitar can offer. It truly provides valuable insights into the inner workings of this musical instrument that we all love.

We're also excited to learn that you appreciate the rarity of the Firebird style guitar kit, which can be quite challenging to find. If you ever decide to embark on another project, please keep in mind that we offer a variety of Firebird style guitar kits as well. ;)
Once again, thank you for choosing our kit, and we're delighted to have played a part in your D.I.Y. guitar journey. If you have any questions, want to share more about your experience, or explore our Firebird style kits, please don't hesitate to reach out.
Kind regards,
The Guitar Fabric

Oceniono na 5 z 5

Availability

The only problem is that the guitar kit I ordered was not in stock, but on website it stated that it was, as of yesterday, but company emailed me very quickly giving me the option to change or cancel
Can’t fault customer service

27 sierpnia 2023
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Odpowiedź od The Guitar Fabrik

Thank you for taking the time to leave us a 5-star review and for your kind words about our customer service. Your feedback is greatly appreciated.
We sincerely apologize for the discrepancy regarding the availability of the guitar kit you ordered. We understand how important accurate information is when making a purchase, and we're continuously working to improve our stock status updates on the website to avoid such issues in the future.

We're pleased to hear that our team promptly reached out to you with options to either change or cancel your order. Once again, thank you for choosing us, and we appreciate your understanding.
Speak to you very soon by email, and again sincere apologies!
Kind regards,
The Guitar Fabric

Oceniono na 4 z 5

Fairly easy to order

Fairly easy to order. Came by Royal mail, not my favourite. Arrived on 2nd attempt.
Nitorlack is a great product. O

26 sierpnia 2023
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Odpowiedź od The Guitar Fabrik

Thank you for taking the time to share your feedback with us.
We're glad to hear that the ordering process was fairly easy for you. However, we apologize for the inconvenience caused by the Royal Mail delivery and the fact that it required a second attempt. We understand the importance of a smooth delivery process and will take your feedback into consideration to improve our shipping options.

It's great to know that you find Nitorlack to be a great product. We aim to offer quality products that meet our customers' expectations, and your positive feedback reaffirms our commitment to excellence.
Thank you for choosing us, and we hope you continue to enjoy your Nitorlack product.

Warm regards,
The Guitar Fabric

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