42945 Waxpool Rd, 20148 Broadlands, VA, US


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Informacje dotyczące firmy

  1. Szkoła stosująca metodę Montessori
  2. Centrum przedszkolne
  3. Opieka przedszkolna
  4. Szkoła podstawowa
  5. Przedszkola

Napisane przez firmę

Guidepost Montessori is a leading global network of authentic Montessori schools serving children from infancy through elementary. With over 100 campuses across the United States and Asia, we are part of the Guidepost Global Education family - united by a mission to help children become truly capable and independent, equipped for a lifetime of purpose, curiosity, and growth. Rooted in the Montessori philosophy, our classrooms are thoughtfully prepared to foster independence, confidence, and a deep love of learning. Our programs support each stage of a child’s development, from infant and toddler care to preschool, kindergarten, and elementary. Families choose Guidepost for our individualized, in-person learning experience and the opportunity to continue in a nurturing, consistent community through the elementary years. Our schools are known for passionate educators, beautifully designed learning environments, and a warm, community-oriented culture. With an average Google rating of 4.8 stars across our campuses, we are proud to partner with families in creating joyful, meaningful educational journeys. To learn more or find a school near you, visit www.guidepostmontessori.com.


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

1 recenzja

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Guidepost isn't what it used to be.

We started with guidepost in 2022 with our child in the Nido classroom. We were very happy for quite a while, but unfortunately we watched the company completely implode. They were hemmoraging staff, including many head of school turnovers, abruptly closing locations, and the new hires didn't always work out well. Our sons first Nido and Toddler guides were magical, but as things changed he found himself in a toxic children's house environment where he started to develop some behavioral issues. The school handled this extremely poorly, and were constantly sending home ouchie reports for incidents that no adult even observed or could explain. When I came to observe I could see that our son was constantly being restricted and controlled by the older kids, causing him to hit. We changed his classroom but it was too late, the culture was set, and his attitude was locked in. He is a sweet little boy, and this did not need to happen. We were already planning on following the lead of dozens of other families who left this school for somewhere better, but when we abruptly got a call on a Friday saying he was being dis-enrolled effective immediately we were really caught off guard. We had many, many, ouchie reports coming home where our child had bonked another friend, but never any kind of formal escalation or notice that something like this might happen. At this point it's been 5 weeks and Guidepost is still processing our refunded tuition. They kicked out kid out of school effective immediately but have not returned the many thousands of dollars intuition we prepaid. It's inexcusable. Montessori is great, don't get me wrong, and we have seen a lot of benefits from our sons time here. That said, we absolutely would recommend you go somewhere else and avoid a company that has already declared bankruptcy once and is spiraling the drain. Google Guidepost bankruptcy and you'll see that they pursued a fast growth strategy that absolutely did not work out. They have restructured and have no real plan or proven strategy.

Edit: after the below reply, which sounds nice, offers support, but provides no contact information, Trustpilot invited me to edit my review. So here goes: for anyone who understands bankruptcy and restructuring, the idea that they are a "new company" in any meaningful sense is laughable. Leadership at the local level is unchanged except to the extent that the "floating head of school" from our time has moved on. If you want to read some of the details about what really happened Forbes did a great article on this.

You'll see that everyone moved from Higher Ground to Guidepost Global in May, and then chapter 11 happens in June. One of the things that happened, just to emphasize how not-new leadership is, is that a dude named Steven Xu who was originally responsible for HGE/Guidepost in China. Because of a change to Chinese law affecting companies owned by non-Chinese companies operating schools had to take all their schools into a company he called Cosmic Education. Fast forward to today, and Steven is the Global CEO of Guidepost Global with Cosmic having invested in the restructuring.

Aaaanyway, this company is what it is. No need to editorialize. Just Google some key terms like "guidepost bankruptcy reddit" or read the Forbes article.

Now, if you are like me, or like one of the 4 families from our old school that are in our friend group and STILL waiting for your refunds (they owe one of our friends $20k) and have been told that they normally operate with a 30 day refund timeline but are currently at 90 days... What you'll want to do is just get really loud like I did here.

About a week after writing this review and a few days after their reply we got an email saying the leadership was making an exception and the check was in the mail the next day. Nobody else has been so lucky.

16 października 2025
Opinia niezależna
Logo Guidepost Montessori - Broadlands

Odpowiedź od Guidepost Montessori - Broadlands

Justin, thank you for taking the time to share this. I am genuinely sorry that your family went through such a difficult experience. No parent should feel blindsided, and it is clear from what you described that this period was stressful and disappointing.

I do want to offer a bit of clarity on a few points so readers have an accurate picture of what is happening today.

First, Guidepost Montessori is now operated by a new ownership and leadership structure. The company that previously filed for Chapter 11 no longer exists. It was formally dissolved in 2024, and the schools now operate under a completely separate entity with diversified investors and new leadership. This shift was designed to stabilize the network, strengthen program quality, and ensure that issues like high staff turnover or abrupt school closures do not repeat.

Second, what you described around communication and follow through is not the level of care we expect. Refunds should not take weeks without updates, and families should always receive clear, timely escalation if behavioral concerns are developing. When something feels sudden for a parent, we see that as a failure in communication. I am sorry that this was your experience.

Finally, your son deserved a consistent, supportive environment. It is painful to hear that he did not get that. While I cannot speak to the specifics of the classroom you referenced, I can confirm that Children’s House culture, supervision, and safety practices have been a major focus area for us this year with new training, new leadership oversight, and new quality standards.

If you are open to it, I would like to look into your refund directly so that you are not waiting any longer and ensure it is resolved.

Thank you again for the feedback. It helps us improve, and I truly wish your family the very best moving forward.

Karolina Potterton
VP Marketing & Communications

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej