Guernsey Flowers Recenzje 

430
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently had some news that two members of my family were taken ill with prognoses that the illnesses could be terminal. There was nothing I could do to make anything better but your flowers lit up... Zobacz więcej

Oceniono na 5 z 5

Apart from beautiful flowers, the service is second to none. When I accidentally put my own address for delivery, instead of the recipient's, another bunch was sent out free if charge. Well done Guern... Zobacz więcej

Oceniono na 5 z 5

The flowers were delivered on the day I requested - important as an anniversary. Lovely flowers with long stems.

Oceniono na 5 z 5

The flowers were bought as a surprise to brighten up my 87yr old aunt's day. They arrived well packed, no damage to the flowers and full of colour, but more than that freesias have a special meaning... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawa kwiatów

Napisane przez firmę

A boutique, family-owned florist, providing hand-tied bouquets and freesias to the UK and Channel Islands for over twenty years.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

430 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 3% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(430)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 160

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Guernsey flowers are always perfect in…

Guernsey flowers are always perfect in my experience. From first contact to delivery the whole process is smooth running and in my experience the flowers are always in good condition and last a long time. Always a go to if I want to send flowers to friends or family. Highly recommend.

7 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Took the money - didn't deliver.

I ordered a bunch of flowers for my partner 4 days before their birthday, to ensure arrival on the actual day. I paid £12.95 for a DPD premium delivery service -

"For deliveries that absolutely must get there on your chosen day, we have a guaranteed delivery service with DPD"

My order was for £58.90 in all. Despite this, the flowers were not delivered on the day.

Before Christmas, I had made a first order from Guernsey Flowers for a friend; subsequently, I received several weird emails from this company written in a silly, over-familiar manner about the owners baby, their Christmas and other family matters. I had to ask them to stop. The e-mails were completely inappropriate.

In complete contrast, when I wrote twice today about their FAILURE to fulfill my order, at 17.10 on the day of delivery, there was NO RESPONSE WHATSOEVER. A check of the 'Shop' tracking app said that a label had been printed...

This is a cynical enterprise which does not acknowledge that a customer paying £50+ for a bunch of flowers isn't ordering them as part of the everyday shop. Most will order for a SPECIAL OCCASION, and will pay to ensure a specific delivery date, but these guys aren't bothered.

I have asked for a full refund, including the £13.00 delivery charge. I will update this review when I receive it. In the meantime I would not recommend the use of this company.

9 stycznia 2026
Opinia niezależna
Logo Guernsey Flowers

Odpowiedź od Guernsey Flowers

Thank you for taking the time to leave a review, HW.

We’re sorry that this order didn’t arrive on the intended day - particularly as it was for your partner’s birthday. When a customer selects guaranteed delivery, it’s reasonable to expect it to arrive on that date, and we’re very sorry that this didn’t happen.

Your order was scheduled for delivery on 9 January, but due to severe weather disruption affecting couriers across the country at that time, it was unfortunately delivered one day later, on 10 January. While the flowers left our warehouse on time, we appreciate that they did not reach you on the day you selected.

As soon as we saw your messages the following morning, we responded promptly and issued a full refund including the delivery charge, in line with our guaranteed delivery policy. We understand how frustrating it can be not to receive an immediate response; however, our customer service team operates during standard business hours and acted as soon as the messages were seen.

This was a genuinely unfortunate situation caused by circumstances outside our control, and we’re truly sorry for the disruption to your partner’s birthday celebrations.

Oceniono na 5 z 5

Beautiful Freesias

I ordered 2 bunches of long stem freesias, 1 as a gift for my sister, 22nd December to be delivered 23rd December. They were delivered by the PO in a suitably sized box to prevent damage and were beautiful! I still have a vase with them in hoping the buds will flower now. I have ordered flowers before and have always been satisfied.

23 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Very swift delivery of a delightful…

Very swift delivery of a delightful bouquet . The combination of foliage and flower varieties, together with the restrained colour scheme made them a joy to see in my home. They arrived just before Christmas and I still have the remains cut down into a small posy two weeks later.

6 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Two things- I was given flowers by lots…

Two things- I was given flowers by lots of people following some surgery in the autumn. The freesias from Guernsey flowers lasted longer than any of the others and gave me lots of pleasure. I therefore gave some more freesias as a Christmas present. Apparently they bloomed beautifully and are still giving pleasure. So thank you

19 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I look forward to Freesias each year

I look forward to Freesias each year, and to get them from a small family-run farm felt special. The box arrived as promised. And the flowers lasted and lasted. I shall most certainly want to relive the lovely experience.

22 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Truly Delighted

We had not used this Company before, BUT ordered gifts of carnations for two elderly friends.

The flowers arrived on the day requested.

Our friends were delighted with their flowers that arrived so fresh and in very good condition, they told us.

My wife and I will use this Company again.

Give them a try and be delighted too!

13 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

The best freesias by post

Always straight forward to shop with and delivery is always good. This company do what they say they will do and they make our family happy with every bouquet. Thank you! I no longer shop elsewhere for flowers.

22 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Lovely fresh flowers

Lovely fresh flowers, which looked exactly like the picture on the website. Delivered with care and very well packaged. Will definitely be buying from here again.

23 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

My very first flowers from Guernsey…

My very first flowers from Guernsey flowers was i n 1969 they were then known as post roses and my husband sent a dozen red roses from them after reading an advert about them while he was abroad, the roses that came were so very beautiful I pressed one which i still have 50 years later. I recently saw and advert for Guernsey flowers so ordered some Freesia and it is the same company that sent those roses years ago , and again just excellent service and truly beautiful flowers , you wont be Disappointed if you purchase from this company.

15 grudnia 2025
Opinia niezależna

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