Guernsey Flowers Recenzje 

430
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently had some news that two members of my family were taken ill with prognoses that the illnesses could be terminal. There was nothing I could do to make anything better but your flowers lit up... Zobacz więcej

Oceniono na 5 z 5

Apart from beautiful flowers, the service is second to none. When I accidentally put my own address for delivery, instead of the recipient's, another bunch was sent out free if charge. Well done Guern... Zobacz więcej

Oceniono na 5 z 5

The flowers were delivered on the day I requested - important as an anniversary. Lovely flowers with long stems.

Oceniono na 5 z 5

The flowers were bought as a surprise to brighten up my 87yr old aunt's day. They arrived well packed, no damage to the flowers and full of colour, but more than that freesias have a special meaning... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawa kwiatów

Napisane przez firmę

A boutique, family-owned florist, providing hand-tied bouquets and freesias to the UK and Channel Islands for over twenty years.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

430 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 9% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(430)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 169

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

An afternoon reminiscing...

The flowers were bought as a surprise to brighten up my 87yr old aunt's day.
They arrived well packed, no damage to the flowers and full of colour, but more than that freesias have a special meaning, so an afternoon was spent reminiscing. 8 days later they are still as fresh and the fragrance is amazing.

15 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I love this company

I love this company. My mother’s favourite flowers are freesia's. I’ve bought multiple stems and these folks are my go to place. The longevity of the flowers are brilliant. My mother has enjoyed them for over three weeks sometimes providing the parcel doesn’t get delayed with Royal Mail.

7 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

FREESIAS

The flowers received died very quickly, and upon contacting the customer service they immediately apologised and replaced the flowers quickly. These ones lasted a good 2 weeks. I was very impressed with this company's handling of the issue.

17 lipca 2026
Oceniono na 5 z 5

Mixed freesias perfect for wedding day

I ordered mixed freesias to add to my wedding flowers as a special tribute to my late mum and dad who lived in Guernsey and loved them. Rob was so helpful in advising the best day for delivery to ensure the blooms were perfect for the wedding and oversaw the sending of the best stems at no extra charge (no wedding premium!!). They arrived in 30 degrees heat (July in UK!) and were still good for the big day. Obviously they didn’t last as long as usual, but that was the same as all the flowers in such heat. Their scent was gorgeous. Thank you Guernsey Flowers.

8 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Great company

A lovely reliable company whose flowers are always fresh and long lasting. Their deliveries are always on time.
I really recommend this company

7 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Great firm !

Great firm ! Brilliant communication - the flowers were beautiful and the recipient was so thrilled with them , she sent me a photo and told me she had cried when she saw them !!( with joy of course !)
Thank you - one happy customer ! 😃🎉👍👏🏻👏🏻

2 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

Avoid disappointment - Buy elsewhere

I have used this company for many years and nearly always found their flowers to be excellent. On the odd occasion when they were not, their response to complaint was always friendly and obliging. Not so on this occasion. Having received a bunch of half dead freesias mixed with buds that did not flower, I complained. The initial response was apologetic and asked for more photos, which I provided. Since then nothing. I have sent 3 or 4 more emails and used their non-functioning chatbot without even an acknowledgement. I can only assume that there has been a change of management or policy or both and customer satisfaction is now missing from their mission statement.
Update:8/7/2026 GF finally got back to me and offered a free bunch of freesias that I declined in favour of a full refund which they have now issued, albeit two quid short, so I suppose they deserve the extra star that I have given them.

25 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

An expensive mistake. I will not be using Guernsey Flowers again.

The flowers I ordered for my wife’s celebration arrived late and in poor condition.
My Thursday morning order was confirmed for Friday delivery but the flowers were not, in fact, dispatched until Saturday. They then languished in a Post Office warehouse for two days before arriving on Tuesday afternoon.
Whilst I accept that the 24h delivery was within the 3 working days described by the website the fact that the flowers were dispatched 2 days late is very much the responsibility of Guernsey Flowers, a prompt dispatch, as promised, would have likely seen the flowers delivered by the weekend.
I have emailed Guernsey Flowers and expressed my disappointment. Sadly they have not had the courtesy to reply and acknowledge their failings.
An expensive mistake. I will not be using Guernsey Flowers again.
Update: So, the flowers were delivered on Tuesday 23rd June afternoon and today, Thursday morning, they are brown and have obviously expired. Absolute rubbish!
Update #2: Email from Guernsey Flowers received this afternoon offering a credit note or replacement bouquet, also acknowledging that the flowers were dispatched later than they should have been. This seems like an appropriate response.

18 czerwca 2026
Opinia niezależna
Oceniono na 2 z 5

Very disappointed

A lot of the flowers stayed in bud and never opened and they didn’t have any scent at all. I expected much better after reading other reviews. I have bought much cheaper flowers that have been better.

13 maja 2026

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej