I reached out to the sales department in hopes of saving some money on my home insurance. I provided all my info to get a quote and sent over my declaration page. A few weeks have now went by... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had the pleasure of speaking with Steve on Wednesday, December 18, 2024. Steve was so personable and was able to put my mind at ease with the decision I was about to make. He answered every questio... Zobacz więcej
Reakcja na opinię
Great customer service and coverage in my area! I couldn't find any other insurance plan that covered my sewer/water line specifically. The sales person explained everything clearly, including the ris... Zobacz więcej
Reakcja na opinię
The enrollment process was very easy and the coverage is reasonably priced. No one ever thinks about such losses or expenses until they happen. And then when they do, they are surprised that their cur... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Insurance shopping is a hassle. We reshop your policy automatically so you never overpay again. At Guardian Service, we're reinventing insurance shopping. Rooted in service, powered by technology, and driven by real people — we make insurance simple, personal, and built to protect you for life.
Dane kontaktowe
1122 Oberlin Rd., 27605, Raleigh, Stany Zjednoczone
- (844) 448-2734
- info@guardianservice.com
- guardianservice.com
Odpowiada na 55% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Worst insurance company ever!!!
I reached out to the sales department in hopes of saving some money on my home insurance. I provided all my info to get a quote and sent over my declaration page. A few weeks have now went by and I was just informed that I have a new home insurance company. Never did i say I wanted to bind my policy, I was under the impression that if I send my declaration page it was to get a apples to apples comparison of coverage to what I currently have and not have my quote turned into a policy. My lender reached out stating they stopped making payments on my old escrow account and were billed by the policy Guardian setup to be billed to the new insurance company.
My current new policy that was illegally written with Guardian and billed through escrow to my lender is $200 more per month then my old policy.
My old policy was canceled since the lender stopped making payments on it. I reached out to Guardian and they stated it was a system glitch and they have no record of anyone processing anything from their side. But they sent me the declaration page, esign documents to sign and registration link to sign up with the new company that I never completed and that sat in my inbox without my approval or knowledge.
THIS COMPANY DOES SHADY BUSINESS!!!!
Do not send them your declaration page as they will get your escrow information from it and bind it without your approval and then come up with lies to claim it was a glitch.
Annual SG Training with Michael Ferrari
Annual SG Training class successfully covered required topics as well as other skills necessary for job advancement and life fulfillment. Instructors well qualified, kind and understanding. Highly recommend to anyone!
Misleading “$100 Gift Card” Offer + 7-Day Quote Delay (One Star)
I contacted Guardian Service for homeowners and auto insurance quotes and sent my declaration pages within the same hour. The process was mishandled from the start and took 7 days to receive a quote. Communication was extremely difficult—I experienced missed call-back appointments and no responses to my messages, which created unnecessary frustration and delays.
Sales leadership eventually had to step in, and another agent worked to salvage the situation. I appreciate the effort to move it forward, but it should not have required escalation to get a basic quote.
My biggest concern is the marketing. The mailer promised a “$100 gift card” with no obligation to buy or switch, and it included a physical card printed with $100 that looks like a prepaid card (card number/expiration-style formatting) and even says “call to activate.” That presentation clearly suggests you’re being issued a real gift card/prepaid reward. However, what I ultimately received was $100 Amazon credit, and nowhere in the materials I received did it disclose that the reward would be Amazon credit instead of the advertised “gift card.” To me, that’s misleading advertising. Consumers should be cautious: if you respond to this offer, take screenshots/save the mailer and ask for the incentive terms in writing before spending your time. This experience seriously damaged my trust.
In the end, they couldn’t beat my current homeowners or auto policies—so after all the delays and back-and-forth, this was a complete waste of time and energy.
I asked them to remove me from their…
I asked them to remove me from their mailing lists numerous times and they still send me junk mail. I made it clear every time that I did not want to do business with them, BUT, junk mail kept coming with enclosed gift card to get me to do business with them. The card said that I could keep the card even if I didn't want to change to their plans. BUT, only if I let them have all my data. That should be illegal. It came from Kristi Ware with her direct phone line, but I was informed that she was the manager and DID NOT take calls. She lets the underlings handle everything. I don't want their TRASH to have to haul off and that is what unsolicited mail is......TRASH

Odpowiedź od Guardian Service
Easy to enroll well too early to assess…
Easy to enroll well too early to assess the performance since I am still in the 30 day period prior to its effectuation.

Odpowiedź od Guardian Service

Odpowiedź od Guardian Service
This coverage provides coverage to the…
This coverage provides coverage to the water and sewer lines from my home to the road. This provides much peace of mind for a very reasonable monthly cost

Odpowiedź od Guardian Service
The initial sign up was very easy and…
The initial sign up was very easy and because you were recommended by management at my HOA I am confident that you take care of any needs that arise!

Odpowiedź od Guardian Service
I called to give them a different card…
I called to give them a different card payment for the monthly payment because my checking account is being closed. They were responsive and called me back the next day to update it.

Odpowiedź od Guardian Service
I have not had an opportunity to use…
I have not had an opportunity to use the service yet!

Odpowiedź od Guardian Service
I read you the highest rating because I…
I read you the highest rating because I have no reason at this point to give you anything else. I haven’t used you for anything.

Odpowiedź od Guardian Service
Guardian coverage for sewer and water supply lines
Too early for me to give a constructive review; however I did not realize that we needed to have coverage for sewer and water supply lines because home insurance does not cover if something should happen. Price per month is very affordable. Glad that I purchased the coverage.

Odpowiedź od Guardian Service
I tried calling you but nobody answered…
I tried calling you but nobody answered so I canceled your service.

Odpowiedź od Guardian Service
Can’t get a hold of anyone
We can not even get a hold of the company. We’ve submitted claims via email twice and called a handful of times. It says it’s busy and to leave a voicemail- no one calls us back. With a plumbing insurance- our issue is a bit emergent so not getting a hold of anyone for days and at all is ridiculous. What are we even paying for? It seems like a scam. Don’t waste your money.
I was told that updation of the system…
I was told that updation of the system will be only 5.00 Dollars more expensive per month, but I am paying 20 dolllars+ taxes., this is a huge let down

Odpowiedź od Guardian Service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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