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Guajastudio Recenzje 207

Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

Foi a minha primeira compra, apesar de saber estar a comprar uma peça de qualidade, fiquei suepreendida com o acabamento e a qualidade dos tecidos, ja para nao falar da forma como as peças vestem su... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have loved Guaja Studio since I started getting my first pieces a couple of years ago. The shopping experience always runs smooth, the designs are great and good quality, with nice cuts. Shopping fr... Zobacz więcej

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Oceniono na 5 z 5

Tudo torna a experiência com a Guaja excelente! Desde a qualidade da roupa, a capacidade de surpreender positivamente a cada drop, o atendimento super eficiente, o envio super rápido e tudo muito bem... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Estou muito feliz com minhas calças de linho, o material é tão macio e cabe perfeitamente. Eu também adorei como elas vieram com pernas mais longas, já que na maioria das vezes calças como essa são mu... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

GUAJA. is a Portuguese Prêt-a-Porter brand founded in 2019 by two sisters and their mother. We specialize in high-quality, timeless, and sustainable fashion for the busy women in the city. Each piece is ethically crafted in our home town. GUAJA. supports local communities, promoting fair wages and ethical production. Our mission is to provide elegant, long-lasting, and stylish designs for empowered women who are always on the go.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

207 recenzji

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1 gwiazdka

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Oceniono na 5 z 5

Serviço ao cliente 5⭐️

Serviço ao cliente 5⭐️
Qualidade e design 5⭐️

24 października 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Olá Catarina,

Estamos para lá de contentes com as tuas palavras! Saber que os nossos serviços foram ao encontro das tuas expectativas deixa-nos extremamente felizes e com sentimento de que estamos no caminho certo. Obrigada por continuares a fazer parte da nossa história 💖

Um beijinho,
GUAJA. Team

Oceniono na 5 z 5

perfect clothes, perfect company

I cannot say enough good things about this company. Every item is beautiful and fits like it was tailored specifically for me. I think I own one of almost every style of trousers they make, and I wear them all regularly. I would seriously consider paying for a subscription service where they just send one of every new item to me and charge me automatically.
My only complaints are that I didn’t manage to get a pair of black jeans before they sold out and that there hasn’t been a tweed collection yet.

4 października 2024
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Odpowiedź od Guajastudio

Hey Jessica,

Thank you so much for your wonderful review! Your kind words truly warmed our hearts. We’re absolutely thrilled to hear that you love our pieces and feel like they’re made just for you, because that’s exactly what we strive for!
It’s amazing to know you’re such a fan of our trousers collection and rest assured, we’re always working on restocking popular items! As for a tweed collection, we’re taking notes.
Thank you again for your continued support 💕
We can’t wait to keep bringing you more pieces to love!

All the love,
GUAJA. Team

Oceniono na 5 z 5

Te gekke all time kleding voor alle…

Te gekke all time kleding voor alle momenten van de dag! Mijn kledingkast blijft zich vullen met mooie items! Met een geweldige support en service. Altijd snelle en persoonlijke reactie! Iñes hielp mij snel en adequaat bij een vergissing bij retourzending!

30 września 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Hey Verona,

Inês here, thank you so much for your kind words! I'm super glad I was able to help you, and it's wonderful to hear that you're enjoying our clothing for all times of the day! Your happiness means everything to us, and please know that we’re always here for you whenever you need anything else. Thank you again for your support and for letting us be a part of your amazing wardrobe! 🥰🫶

All the love,
GUAJA. team

Oceniono na 5 z 5

Ordering more soon!

First time ordering from Guaja and really happy with the beautiful, quality clothing but also the great personal touch, customer care. Great to find a place that is able to offer understated clothing that makes you feel very put together, in and out of the office. I'll certainly be ordering more soon!

25 września 2024
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Odpowiedź od Guajastudio

Hey Alexandra,
Thank you so much for your lovely review and kind words! We're absolutely thrilled to hear that you enjoyed your first experience with GUAJA.. It means the world to us to know that our personal touch and customer care made a difference for you. We hope to continue to be a part of your wardrobe. 💖

All the love,
GUAJA. team

Oceniono na 5 z 5

The help was a 5 ☺️

The help was a 5 ☺️
Love you guys! If i could i would have all your collections 😘

30 września 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Hi Maria,
Thank you so much, we're over the moon with your words. It totally made our day! We're hoping you love our new drop tomorrow 🤞💖

All the love,
GUAJA. team

Oceniono na 5 z 5

Great customer support

Sadly I had some rips in a new item I ordered from Guaja. I contacted the customer support, and they were more than helpfull! They were very quick to reply and I got send a brand new item. Great company and great service.

20 sierpnia 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Hey Nele,
Thank you so much for your kind words! We're so happy that we were able to help and that everything worked out for you! It really means the world to know you're happy with your new shorts, that's always the most important thing to us. 💖

All the love,
GUAJA. team

Oceniono na 5 z 5

Guaja costumer service is impecable

Guaja costumer service is impecable! Beatriz was so caring and attentive throughout the contact process. I'm genuinely thankful for all the help provided. Guaja really delivers everything to its customers!

3 września 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Hey Ana,
Thank you so much for your wonderful words! We’re thrilled to hear that Beatriz provided such caring service.
We truly appreciate your kind feedback and are over the moon, to know that GUAJA. is delivering the level of support and care we strive for.
Your satisfaction means the world to us, and we’re here for you anytime! 💘

All the love,
GUAJA. Team

Oceniono na 5 z 5

The clothes were of a great quality

The clothes were of a great quality, the delivery was quick and the packaging was very thoughtful.

26 sierpnia 2024
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Odpowiedź od Guajastudio

Hey Anna,
It means the world to us that you loved our pieces! We try to provide our customers with the best service as it can be. Hope to hear from you soon. 💖

All the love,
GUAJA. Team

Oceniono na 5 z 5

A minha primeira compra foram as Jagger…

A minha primeira compra foram as Jagger Trousers. Sempre tive dificuldade em encontrar calças tailored fit para a minha altura(1,80mts) e, um dia, cliquei num anúncio da Guaja e vi as jagger trousers em tamanho tall, encomendei e fiquei rendida, não só pelo corte e qualidade, como pelo serviço ao cliente, simpatia e disponibilidade desde o primeiro dia. Fiquei cliente.
Peças de vestuário que assentam maravilhosamente. Desde que compro na Guaja, consegui criar um closet com menos peças de roupa, mais qualidade, timeless e elegante. Que continuem a elevar a vossa marca, sempre com a qualidade no serviço ao cliente que têm prestado até agora.🙂

14 sierpnia 2024
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Odpowiedź od Guajastudio

Hey Olga,

Que alegria ler o teu relato! 🥰 Significa demais para nós saber que as Jagger Trousers foram um sucesso para ti, tanto em termos de ajuste como de qualidade. É mesmo gratificante quando conseguimos ajudar a criar um guarda-roupa com peças clássicas e timeless que te fazem sentir incrível, afinal essa é a nossa proposta.
Feedback como o teu dão-nos ainda mais motivação para continuar a melhorar e a oferecer a melhor experiência possível.
Obrigada por confiares em nós e por fazeres parte da nossa comunidade. Vamos continuar a trabalhar com carinho e dedicação.
Um beijinho e um grande obrigada! 💛

Com carinho,
GUAJA. Team

Oceniono na 5 z 5

Perfeito!

A compra não podia ter corrido melhor. Adorei o vestido e a equipa da Guaja foi muito amável porque pedi para mo enviarem com alguma urgência, visto que ia de férias, e fizeram-no sem hesitação e com toda a simpatia. Voltarei a comprar na marca! ❤️

13 sierpnia 2024
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Odpowiedź od Guajastudio

Olá Sílvia!

Que alegria receber uma avaliação tão positiva! Ficamos super felizes em saber que amaste o vestido e que conseguimos atender ao seu pedido com rapidez e carinho. Agradecemos de coração pela confiança e por escolher-nos. Estamos sempre à disposição 🌸

Com amor,
GUAJA. Team

Oceniono na 5 z 5

Help with sizing

I needed help with the sizing. Guaja's customer service representative replied quickly, was very helpful, and patient.

30 sierpnia 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Dear R-B.,

It's amazing to hear that our team could help you quickly and efficiently. Whenever you need anything, please know that we're here for you! 💘

Much love,
GUAJA. Team

Oceniono na 5 z 5

Favourite brand

Been a returning customer for a couple years already. The pieces are amazing and such great quality. The support is great and very kind and quick! Never had a bad experience with Guaja and will for sure keep ordering here!

27 sierpnia 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Hello dear,

First of all, thank you so much for being a loyal customer for years! We're thrilled to hear you love our pieces and the quality we strive to maintain. It’s fantastic to know that our customer support team has been helpful and kind to you.
We can’t wait to see you again! 🌸

Much love,
GUAJA.


Oceniono na 5 z 5

Marca 5 estrelas!

Marca com excelente qualidade das peças e com as pessoas mais queridas a trabalhar 🤍 keep going, girls! 🚀

27 sierpnia 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Hello Ana,

Que feedback incrível! Ficamos super felizes que adores a qualidade das peças e do nosso trabalho. O teu apoio faz toda a diferença para nós! Thanks girl 🤍

Com amor,
GUAJA.

Oceniono na 5 z 5

stylish and very comfortable clothes…

stylish and very comfortable clothes made from quality fabrics.
I love it

2 sierpnia 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Dear Margarita,

Thank you so much! We're thrilled to hear that you love our clothes and it means a lot to us that you appreciate the quality of our fabrics. We're so happy to have you as part of our community. 💗

All the love,
GUAJA. Team

Oceniono na 5 z 5

5/5 en todo

Experiencia 10/10 en todo

14 sierpnia 2024
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Odpowiedź od Guajastudio

Dear Maria,

Thank you for the fantastic feedback! We’re more than happy to hear you had a 10/10 experience with us! Hope to see you soon again 🌸

All the love,
GUAJA. Team

Oceniono na 5 z 5

Great & quick service and just…

Great & quick service and just beautiful clothes 😍😍 love it! Will definitely order again !

14 sierpnia 2024
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Odpowiedź od Guajastudio

Dear Sharon,

Thank you for your wonderful feedback! We’re delighted to hear you loved our service and the clothes. 💕
We’re excited to welcome you back for your next order!

Much love,
GUAJA. Team

Oceniono na 5 z 5

Excelente qualidade

Excelente qualidade do material da peça, entrega rápida e cuidado no envio e atenção na encomenda.

2 sierpnia 2024
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Odpowiedź od Guajastudio

Olá Claúdia, muito obrigada! Ficamos extremamente felizes em saber que estás satisfeita com a experiência de comprar connosco. Estamos sempre a trabalhar para proporcionar a melhor experiência possível. Sempre que precisares, estamos aqui. 🥰

Much love,
GUAJA. Team

Oceniono na 5 z 5

My favourite brand!

Great fabrics and quality. I can't wait to feel my whole wardrobe with Guaja!

19 sierpnia 2024
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Odpowiedź od Guajastudio

Hey dear Sanne,

Thank you so much for this amazing feedback! We're delighted to hear that you love the fabrics and quality of our products. The thought of you wanting to fill your entire wardrobe with GUAJA. makes us incredibly happy!
Also, thanks for being part of the GUAJA. community 💗

All the love,
GUAJA. Team

Oceniono na 5 z 5

I had the best experience ever

I had the best experience ever! Replied super fast and considerately, helped me resolve my problem with choosing wrong sizes and returning the order - if every support was like that I would be in love with online shopping, for now I am just in love with Guaja - their support and ofc the products!

21 sierpnia 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Hey Kristina,

First of all, thank you so much for your amazing review! We're more than happy to hear that you had such a positive experience with our support team. It’s wonderful to know that we could help resolve your issues and make the return process smooth and stress-free.
Your kind words made our day! We're very happy to have earned your love. 🥰
Looking forward to see you again soon!

All the love,
GUAJA. Team

Oceniono na 5 z 5

Guaja ma marque de cœur ❤️

Les vêtements Guaja représentent la qualité et le minimalisme chic. Je suis complètement accro à cette marque !
Merci encore à la Guaja team pour ce travail de qualité ❤️❤️❤️❤️

7 sierpnia 2024
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Odpowiedź od Guajastudio

Dear Salé, thank you so much for your wonderful feedback! We're super thrilled to hear that you're completely hooked on GUAJA. and appreciate our commitment to quality and minimalism. It means the world to us! Thank you again for your support and for being such a valued part of our community! 💘

All the love,
GUAJA. Team

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