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Guajastudio Recenzje 207

Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

Foi a minha primeira compra, apesar de saber estar a comprar uma peça de qualidade, fiquei suepreendida com o acabamento e a qualidade dos tecidos, ja para nao falar da forma como as peças vestem su... Zobacz więcej

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Oceniono na 5 z 5

I have loved Guaja Studio since I started getting my first pieces a couple of years ago. The shopping experience always runs smooth, the designs are great and good quality, with nice cuts. Shopping fr... Zobacz więcej

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Oceniono na 5 z 5

Tudo torna a experiência com a Guaja excelente! Desde a qualidade da roupa, a capacidade de surpreender positivamente a cada drop, o atendimento super eficiente, o envio super rápido e tudo muito bem... Zobacz więcej

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Oceniono na 5 z 5

Estou muito feliz com minhas calças de linho, o material é tão macio e cabe perfeitamente. Eu também adorei como elas vieram com pernas mais longas, já que na maioria das vezes calças como essa são mu... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

GUAJA. is a Portuguese Prêt-a-Porter brand founded in 2019 by two sisters and their mother. We specialize in high-quality, timeless, and sustainable fashion for the busy women in the city. Each piece is ethically crafted in our home town. GUAJA. supports local communities, promoting fair wages and ethical production. Our mission is to provide elegant, long-lasting, and stylish designs for empowered women who are always on the go.


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4,8

Doskonała

Wynik TrustScore: 5 na 5

207 recenzji

5 gwiazdek
4 gwiazdki
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2 gwiazdki
1 gwiazdka

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Oceniono na 4 z 5

Very nice qiulity and fast service

Very nice and fast service. After I made a mistake while ordering, they cancelled it, and I was able to place the correct order. The top I have now is beautiful, fits well and is of nice quality.

3 maja 2025
Opinia niezależna
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Odpowiedź od Guajastudio

Hi Josje,

Thank you so much for your kind words! We’re truly happy to hear everything went smoothly and that you’re enjoying your top, you deserve nothing less than a perfect experience from start to finish 🫶 It means the world to us to have you as part of the GUAJA. community, and we look forward to being a part of your wardrobe for many years to come 💗

All the love,
GUAJA. Team

Oceniono na 5 z 5

Great designs and the most excellent customer service :)

Guaja is my go-to brand when it comes to ethically produced, sophisticated, modern but timeless pieces that are going to accompany me for a long time to come. Great quality, great attention to detail and their designs really accentuate and celebrate the female form. I appreciate that they drop small collections with only a few very well thought-out new pieces each. Also, they always listen to feedback from their community and have adjusted some of their designs to better fit the needs of their customers. How amazing is that? :)

Unpacking the order is always an experience of its own! :) Everything is folded so neatly and packed without plastic.

Also, if you have a pear or hourglass body type: most of their trousers are high-waisted and fit nicely around the waist so you likely won't need to have them altered to your body.

Another plus: their customer service is truly the best I've come across! I had a few rather complex questions in the last few months and their responses and tips from their expert team were all I could have asked for. Always super friendly, considerate and honest. I always feel very well taken care of by them.

The only note I have: I wish going forward they would show ALL of their pieces on larger women as well. That would be awesome. Other than that, I'm more than happy and will continue to support them and build my dream wardrobe with their pieces :)

13 maja 2025
Opinia niezależna
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Odpowiedź od Guajastudio

Hi Martina,

You truly don’t know how much your words mean to us. The care, the thoughtfulness, the love behind every sentence, thank you, from the bottom of our hearts 🫶

We feel incredibly grateful to have you as part of our GUAJA. community. It means more than we can say to know that you've noticed and appreciated the care we put into every detail, from the design to the way we try to support you whenever you reach out. Your recognition of all of this fills us with so much joy and pride!

It’s customers like you who inspire everything we do. Your feedback and suggestions are truly valuable to us, and we keep each one close. Your note about representation is especially appreciated, and it’s something we’re committed to improving with care and purpose. We want every woman to feel seen, celebrated, and absolutely gorgeous in our pieces 🥰

Thank you for all the love and for being such a thoughtful voice in our journey. We hope to continue walking by your side as you build your dream wardrobe, and we’ll always be here for absolutely anything you need 🩷

All the love,
GUAJA. Team

Oceniono na 1 z 5

Terriblement déçue

Je suis terriblement décue de cette marque.
J’étais ravie de faire confiance en ces créatrices de mode, mais elles n’ont aucun sens du service client. Je ne commanderai plus jamais chez Guaja.
C’est sidérant.

- Guaja a répondu au commentaire ci-dessus, mais ils se sont trompés de client. Mon nom est « Mel », pas « Daba ». Et je n’ai pas eu de problème avec UPS, mais avec le service client de Guaja.
Bref, ils sont à l’ouest.

13 maja 2025
Opinia niezależna
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Odpowiedź od Guajastudio

Hi Daba,

We’re truly sorry to read your message and to hear how disappointed you feel. Please know that we take your situation very seriously, and we fully understand how upsetting it must be not to have received your order as expected.

As we informed you previously, as soon as you reached out to us, we immediately contacted UPS and have continued following up closely throughout the entire process. Following their initial investigation, UPS provided us with a formal proof of delivery confirming the order had been delivered. We kept you posted about every step of the investigation.

Given the circumstances, we’ve requested a second investigation and remain in active communication with UPS to clarify what happened, and of course, have also updated you about it. Based on the documentation and the steps taken so far, we genuinely believe we’ve done, and continue to do, everything within our power to resolve this situation. Throughout all of this, we’ve responded to your messages promptly and with care, as part of our commitment to offering transparent and supportive service.

We’re truly sorry for the stress this situation has caused and want to assure you that we remain fully committed to helping you reach a fair resolution. We genuinely hope to regain your trust and show you that we care deeply about every customer experience ❤️

All the love,
GUAJA. Team

Oceniono na 5 z 5

Adoro a Guaja

Adoro a Guaja! Têm roupa de ótima qualidade, muito bonita e duradoura. E a equipa é super simpática ❤️

12 maja 2025
Opinia niezależna
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Odpowiedź od Guajastudio

Olá querida,

Muito obrigada pelas tuas palavras 🫶 Ficamos super felizes que tenhas adorado as nossas peças, e é tão bom saber que a nossa equipa te conseguiu transmitir tanto carinho 💖 Vamos sempre fazer o nosso melhor para continuar a ter-te desse lado por muito tempo!

All the love,
GUAJA. Team

Oceniono na 5 z 5

Impeccable

The perfect design, the perfect fabric, the perfect delivery💛

29 kwietnia 2025
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Odpowiedź od Guajastudio

Hi Cleide,

We’re truly beyond words 🩷 Thank you from the bottom of our hearts for your kind words and beautiful review. It means the world to us! We feel so lucky to have you as part of our cherished community, and we can’t wait to keep amazing you with our pieces 💕

All the love,
GUAJA. Team

Oceniono na 5 z 5

I'm very happy

I ordered a dress made of very nice material, cotton, nice and fits the figure. Good sale and delivery in two days. The nicest thing is that they wrote me a letter with nice words and wishes. Thank you GUAJA!

23 kwietnia 2025
Opinia niezależna
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Odpowiedź od Guajastudio

Hi Jelisabeth,

Thank you so much for your lovely words 🩷
We’re beyond thrilled that you’re happy with your dress and enjoyed the quick delivery. It means so much to us that you appreciated our personal touch with the note, our wish is to always make you feel special!
We hope you continue to be a part of our cherished community 💕

All the love,
GUAJA. Team

Oceniono na 5 z 5

Parfait

C'est ma 2ème commande chez Guaja, je suis très satisfaite ! La coupe est parfaite et le service client est adorable et très réactif.

26 marca 2025
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Odpowiedź od Guajastudio

Hi Suzy,

Thank you from the bottom of our hearts for your kind words and support! Your loyalty truly means the world to us, and we’re beyond grateful to have you as part of our beloved community. 🩷
We can’t wait to have you by our side for many years to come!

All the love,
GUAJA. Team

Oceniono na 5 z 5

Melhor marca

Melhor marca - atenção aos detalhes, qualidade incrível e designs intemporais. Para além disso, um apoio ao cliente incomparável!

21 marca 2025
Opinia niezależna
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Odpowiedź od Guajastudio

Olá Inês,

Muito, muito obrigada pelas tuas palavras tão incríveis 🫶 Ficamos mesmo felizes por saber que a nossa atenção aos detalhes, a qualidade das peças e o nosso apoio ao cliente foram ao encontro das tuas expectativas. Agradecemos, de coração, por escolheres e apoiares a GUAJA. e esperamos que adores todas as peças do teu pedido 🥰

All the love,
GUAJA. Team

Oceniono na 5 z 5

Beautiful brand with great customer service!

Guaja has beautiful products, but most of all their customer service is fantastic. I had a minor issue with a zipper on a bag, but they were quick and eager to help resolve the problem. They sent me a replacement and I am super happy. Recommend x100!

13 marca 2025
Opinia niezależna
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Odpowiedź od Guajastudio

Hi Amber,

Thank you so much for your kind words 🥰 We're absolutely thrilled to hear that you love our pieces, and it truly means the world to us that you had a great experience with our customer service. We're so happy everything worked out for the best, and we’re incredibly grateful for your love and amazing recommendation! 💘

All the love,
GUAJA. Team

Oceniono na 5 z 5

5 estrelas

Produtos com um design elegante que cai bem no corpo; rapidez no envio; packaging impecável e bonito; simpatia e eficiência no processo de devolução de artigos.

24 lutego 2025
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Odpowiedź od Guajastudio

Olá Margarida,

Muito obrigada pelas tuas palavras tão doces e atenciosas 🥰 Ficamos super contentes que tenhas adorado o nosso serviço e as nossas peças! Esperamos que continues a fazer parte da nossa história e nós da tua 💖

All the love,
GUAJA. Team

Oceniono na 5 z 5

Qualidade impecável

Qualidade impecável, assenta maravilhosamente no corpo.
Entrega rápida e artigo embalado com atenção ao detalhe.

24 lutego 2025
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Odpowiedź od Guajastudio

Olá Cláudia,

Muito obrigada pelas tuas palavras e pelo feedback tão maravilhoso 🥰 Ficamos super contentes por saber que adoraste a camisola e o nosso packaging! Esperamos que continues a fazer parte da nossa comunidade e da nossa história 💖

All the love,
GUAJA. Team

Oceniono na 5 z 5

From the clothes to the customer…

From the clothes to the customer support service: beautiful!

26 lutego 2025
Opinia niezależna
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Odpowiedź od Guajastudio

Hi Enji,

Wow, thank you so much for your kind words 🫶 We're beyond grateful to have you as a customer, and we can't wait to keep creating pieces that you'll fall in love with! 💖

All the love,
GUAJA. Team

Oceniono na 5 z 5

Envio rápido

Envio rápido. O fato de treino corresponde às expectativas e o tecido é incrível.

31 stycznia 2025
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Odpowiedź od Guajastudio

Olá Isabel,

Muito obrigada pelas tuas palavras tão queridas 🫶 Ficamos muito contentes que tenhas adorado o teu novo fato de treino e esperamos continuar a ter-te desse lado durante muito tempo! 🥰

All the love,
GUAJA. Team

Oceniono na 5 z 5

Perfect

Perfect, love to support this company. Every piece is amazing!

31 stycznia 2025
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Odpowiedź od Guajastudio

Hi Klant,

Thank you so much for your wonderful words 🥰 We’re incredibly lucky to have such wonderful customers like you! It means the world to us, and we can’t wait to keep creating pieces that amaze you. 🫶

All the love,
GUAJA. Team

Oceniono na 5 z 5

Tudo torna a experiência com a Guaja excelente!

Tudo torna a experiência com a Guaja excelente! Desde a qualidade da roupa, a capacidade de surpreender positivamente a cada drop, o atendimento super eficiente, o envio super rápido e tudo muito bem embalado, para além dos valores da marca! Desde que comprei a minha primeira peça de roupa fiquei completamente rendida, e hoje em dia a maior parte das peças do meu roupeiro são desta marca. Recomendo a 100%! Obrigada por existirem 💖

31 stycznia 2025
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Odpowiedź od Guajastudio

Olá Joana,

Ficámos sem palavras! O teu carinho e as tuas palavras enchem-nos de gratidão. 💖 Estamos imensamente felizes por fazeres parte da nossa história e por ver que conseguimos surpreender-te sempre de forma positiva. A tua confiança e apoio significam muito para nós! Esperamos seguir contigo por muitos anos, sempre a superar as expectativas. Muito obrigada por tudo ❤️‍🩹

All the love,
GUAJA. Team

Oceniono na 5 z 5

Qualidade superior e feito por…

Qualidade superior e feito por produtores locais.

31 stycznia 2025
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Odpowiedź od Guajastudio

Olá Margarida,

Muito obrigada pelo teu reconhecimento e apoio 💓 significam mesmo muito para nós!
Esperamos continuar a fazer parte da tua história, tal como já fazes da nossa! 🫶

All the love,
GUAJA. Team

Oceniono na 5 z 5
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Odpowiedź od Guajastudio

Hi Sara,

Thank you so much for your sweet words. 🥰 Customers like you remind us why we do what we do every day. We hope to continue being a part of your journey, just as you are part of ours 💞

All the love,
GUAJA. Team

Oceniono na 5 z 5

Marca incrível! 10/10 ✨

Uma marca absolutamente incrível!
Para além de ter peças lindas, com um leque de tamanhos inclusivo (incluindo tall!! 🫶), têm o costumer service mais atencioso que já experienciei e um processo de envio incrivelmente rápido!
Já fiz várias compras na marca e adorei todas as peças que comprei, sem duvida que vou comprar muitas mais! 🩷

25 listopada 2024
Opinia niezależna
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Odpowiedź od Guajastudio

Olá,

Muito obrigada pelas tuas palavras tão doces e sentidas 💖 Ficamos imensamente felizes em saber que tens amado as nossas peças e o nosso atendimento! O teu apoio e carinho significam muiiito para nós. É um privilégio fazermos parte da tua história e esperamos que continues a fazer parte da nossa!
Obrigada e estamos sempre por aqui para o que precisares! 🫶

All the love,
GUAJA. Team

Oceniono na 5 z 5

Guaja is highly recommended

When there were difficulties with the delivery, the customer service was really good, and I felt very well taken care of in a difficult situation. This was important as the dress was supposed to be a Christmas present, which did not arrive on time. Guaja was not to blame for this, but took responsibility for the situation and worked hard to ensure that everything was resolved in the best possible way. For Norwegian customers, it is important to point out that VAT is also added to the price of the item, not just customs. The dress was perfect, and of high quality.

21 stycznia 2025
Opinia niezależna
Logo Guajastudio

Odpowiedź od Guajastudio

Hi Aina,

We can't put into words how heart-warmed we are by your kind words ❤️‍🩹 Thank you so much! It was truly a pleasure assisting you and doing everything we could to make things right. We are incredibly grateful for your patience and understanding throughout the situation — you are truly the best!
We feel incredibly lucky to have you as part of the GUAJA. family, and it brings us immense joy to know the dress was perfect and loved. We only hope to continue creating pieces that you and your daughter will cherish for years to come. 💖

All the love,
GUAJA. Team

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