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GreenThumb Lawn Treatment Service Recenzje 4170

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Darrin and Edward came today to aerate and scarify my lawns. They did an excellent job and left everywhere tidy afterwards. In addition, they gave me excellent advice about dealing with the areas l... Zobacz więcej

Oceniono na 5 z 5

Darrin and Edward came and they were so professional. They explained what would happen and advised on different services Greenthumb had to offer. In addition they cleaned up leaving no mess. Great lad... Zobacz więcej

Oceniono na 5 z 5

Jack and his team from GreenThumb ( Cardiff East ) aerated and scarified the lawns in our garden recently. We were very impressed with the whole operation. The whole team of 3 arrived punctually, they... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Paul treated my lawn today, his passion and commitment to both the job, company and customer is a true credit to him, Paul is consistent with every visit and treatment and makes it an extremely en... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pielęgnacja trawników

Napisane przez firmę

GreenThumb are proud to be the UK’s largest and most recommended provider of lawn care, hard surface cleaning, and weed control services. With over 220 branches across the United Kingdom, you’re never too far from expert help. Visit our website to locate your local branch and book your free lawn analysis today.


Dane kontaktowe

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Get a quote for professional lawn care from your local GreenThumb team

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Happy customers and happy lawns

Darrin and Edward came today to aerate and scarify my lawns. They did an excellent job and left everywhere tidy afterwards. In addition, they gave me excellent advice about dealing with the areas left a bit bald following extensive building work.
Communication with this company is excellent, they always tell me in good time when they are coming and what and need to do or what I should avoid doing.

Thank you, a great service

17 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

I do not know what is going on but I…

I do not know what is going on but I keep paying and no one turns up! And no one replies to emails. This is after I was upsold the hard surface treatment. Very disappointed. And lord alone knows how to contact anyone.

Yet again today no one turned up for their appointment.

17 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

It was too cold to do my winter…

It was too cold to do my winter treatment in January. They said they’d rebook me. Well it’s now mid April and I’ve heard absolutely nothing. Meanwhile my lawn looks shocking. The worst in my road and nobody else gets lawn treatments. Just try phoning them! Stuck on hold for ages. If you’re undecided about Green Thumb then please look for someone else to tend your lawn. It’s a shame as the guys that attend are nice, but everything else is very bad indeed. They make it impossible to contact them. There is no live chat as they claim. These people should be shut down.

6 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommended.

I would like to express my total satisfaction with the service I have just received from 2 of your employees. I believe they are Howard and Jamie from your Canterbury branch. Their courteous manner and professionalism is a credit to themselves and your company and any success they achieve is very well deserved. Please pass on my positive comments to everyone involved.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi, thank you so much for taking the time to leave us a review. We are so happy to hear Howard & Jamie have provided you with a great service. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.
Thank you, Gill :)

Oceniono na 5 z 5

The operatives get the job done in an…

The operatives get the job done in an efficient manner and with care.

19 marca 2026
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi Richard, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review :) Thank you, Gill

Oceniono na 1 z 5

Just a mess

Awful company, did my in-laws garden left them 14 bags of rubbish, my in-laws are both housebound how on earth are they supposed to get rid of it, my mother in law phoned them she is still waiting for a reply from the manager this is 6 weeks ago
Also the ground was far to wet what they did to the garden it looks a mess,
Green thumb will not be doing there garden no more what and awful rude company

12 marca 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi Joanne, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you

Oceniono na 5 z 5

Martin and Jack

Martin and Jack have just done a great job scarifying and reseeding our lawn. They have always given us great advice and our lawn looks great. Thank you guys 👍

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi Sarah, thank you so much for taking the time to leave Martin and Jack a lovely review! It's great to hear the team are providing you with a fantastic service to enhance your lawn condition for you to enjoy :) Thank you, Gill.

Oceniono na 5 z 5

Great job by Robbie

Great job by Robbie

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi Angus, thank you very much for taking the time to leave us a review. It's wonderful to hear Robbie has provided you with a great service, your kind words are greatly appreciated. Thank you, Gill

Oceniono na 5 z 5

Andy and Gary from the Aldershot branch…

Andy and Gary from the Aldershot branch arrived on time to scarify our badly miss-infested lawn. They were extremely efficient and tidied up beautifully as well as being very pleasant, providing advice and helpful information.

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hello Pamela, thank you very much for taking the time to leave us a review. We're glad you can see the benefits of having our fabulous lawn treatments and its great to hear Andy and Gary have provided you with a fantastic service :) Thank you, Gill.

Oceniono na 1 z 5

The visit did not accomplish the work…

The visit did not accomplish the work that was agreed.

9 kwietnia 2026
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you

Oceniono na 1 z 5

Taken payment but nothing delivered!

Signed up to a lawn plan and completed direct debit form. Have now spent more than a week chasing my initial visit, no answer to emails, phone is never answered (10 minutes on hold for "high call volumes". Have I been scammed?

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi Nick, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you

Oceniono na 5 z 5

Paul treated my lawn today

Paul treated my lawn today, his passion and commitment to both the job, company and customer is a true credit to him, Paul is consistent with every visit and treatment and makes it an extremely enjoyable experience.

I would like to thank Paul for his continued support and guidance and look forward to seeing my lawn’s progress over the next weeks / months.

Once again thank you for an excellent job.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hello Simon, thank you for taking the time to leave us a review!
We are delighted to hear Paul and your local team have provided you with a great service, we really appreciate your feedback :) Thanks, Gill

Oceniono na 5 z 5

It was great to have the Green Thumb team visit

It was great to have Lewis, Bill and Sam visit today. I had my lawn cut and the grass bagged up ready for council collection. I also had my Hard Surface cleaner applied to my block paving to keep the weeds dirt at bay. All the work was carried out to my complete satisfaction and my garden was left looking clean and tidy. Thank you.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hello, thank you very much for taking the time to leave us a review!
We are delighted to hear Lewis, Bill and Sam have provided you with an excellent service mowing your lawns and treating your block paving, your lo feedback is really appreciated.
Thank you, Gill

Oceniono na 5 z 5

Extremely helpful and informative.

The 2 guys were very knowledgeable about all aspects of a lawn, extremely helpful and informative as well as tidy. Really happy with the service I received
Am now confident that my lawn will be transformed.😁

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi Paul, thank you for taking the time to leave us a review.
We are glad you can see the benefits of having our lawn treatments and its super to hear your local team have provided you with a great service! Thank you, Gill.

Oceniono na 5 z 5

Lawns cut and edged

Both lawns cut and edged today… excellent job done by David Gleason.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hello Judith, thank you so much for leaving David a lovely review, its great to hear he has provided you with an excellent service!
Thank you, Gill

Oceniono na 1 z 5

Terrible company to deal with be warned

I had used Green Thumb for a few years without problems. Last year they sent a young man who was clueless. My lawn was killed completely. They have sent someone out to view and he agreed it was a disgrace. Now they don’t respond. Be very careful of this company they have changed ownership and it has deteriorated immensely.

31 marca 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi Linda, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you

Hi Linda, thanks for providing your details, I've checked your account and it appears you have had an infestation of Leatherjackets which have destroyed your lawn, I look forward to hearing from you soon to discuss this further.

Oceniono na 5 z 5
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi David, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review :) Thank you, Gill

Oceniono na 1 z 5

This company has appalling customer…

This company has appalling customer services. I cancelled my contract at the start of March and despite numerous calls and emails, they will not deal with my refund. They are happy to take fees but will not deal with refunds for services not provided. Very poor.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hi Haley, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you

Oceniono na 5 z 5

GreenThumb ( Cardiff East )

Jack and his team from GreenThumb ( Cardiff East ) aerated and scarified the lawns in our garden recently. We were very impressed with the whole operation. The whole team of 3 arrived punctually, they were extremely polite, they worked very hard and did an excellent job. We are very pleased with all their work. I would highly recommend them.

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od GreenThumb Lawn Treatment Service

Hello, thank you so much for taking the time to leave us a review.
We are so happy to hear Jack and the team have provided you with a great service, giving you their expert advice to enhance your lawn condition. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.
Thank you, Gill :)

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