We kregen een upgrade dat was al erg fijn. Het ophalen van de auto ging snel en professioneel en ook het terugbrengen verliep snel. Er was gedurende onze trip een kleine schade ontstaan en van het ter... Zobacz więcej
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Lokalizacja
Zmień lokalizację24 Montreal Drive, Airport Industrial, 7490 Cape Town, ZA
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
rented the car from them with comprehensive insurance. I made two small scratches on the left rims. They filed an accident report and then told me the repair cost would be deducted from my reserved am... Zobacz więcej
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The car was great, the service was great. The post rental service is pathetic, still trying to get my deposit back. This is my third rental with the company and suffered the same experience on all thr... Zobacz więcej
Easy and reliable Service. It's the second country we used Green Motion to rent a car and again, the service and vehicle were top! We can only recommend them.
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Informacje dotyczące firmy
- Wypożyczalnia samochodów
- również w kategorii:
- Leasing samochodów
Napisane przez firmę
Green Motion operates a car hire desk serving Cape Town International Airport (CPT), with its depot in the Airport Industrial area at 24 Montreal Drive, Cape Town. The branch is open 24 hours a day, every day. After landing, head to Parkade 2, Public Pick Up Area, where a branded shuttle bus meets arriving customers and takes them to the depot to collect their rental vehicle. Shuttles run on demand in the early morning and late evening, and every 20 minutes during the day. If you need help finding the pick-up point, call the branch using the number in the branch details on this page. Desk opening hours (local time): open 24 hours, 7 days a week, including public holidays.
Why rent with Green Motion
Napisane przez firmę
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Dane kontaktowe
24 Montreal Drive, Airport Industrial, 7490, Cape Town, Republika Afryki Południowej
- 0027 87 095 8918
10% off when you book direct
3,7
Średnia
19 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Everything great until you want your deposit back
The car was great, the service was great. The post rental service is pathetic, still trying to get my deposit back. This is my third rental with the company and suffered the same experience on all three rentals. Was hoping that it would change. Definitely not the case. Consistently bad.
20 września 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Satisfied customer
We were happy with the condition of our vehicle. The staff were efficient and polite, all in all good service
14 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for sharing your experience at Cape Town. We’re pleased the vehicle was in good condition and that the team was efficient and polite. We appreciate your feedback.
rented the car from them with…
rented the car from them with comprehensive insurance. I made two small scratches on the left rims. They filed an accident report and then told me the repair cost would be deducted from my reserved amount. I refused and replied, "You're a large, reputable company; it's not good for your reputation, and you have no right to do this." They have the photos, and I admitted to them that I was the one who made the two small scratches on the rims.
16 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for explaining what happened with the two wheel-rim scratches. We understand you disagree with the proposed repair deduction because you believed your insurance would cover the damage. The cover terms and the damage assessment need to be checked together. Please email your booking reference, insurance documents, damage report and any charge details to ics@cs.greenmotion.com so our customer services team can review them and explain the position.
Efficient and reliable service
Efficient and reliable service. The vehicle provided was ideal for our needs.
13 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for your review. We’re glad the Cape Town team provided an efficient, reliable service and that the vehicle suited your needs.
Collection and return was simple and…
Collection and return was simple and all on time. Really wanted the Sonet but had to make do with the Venue.
31 lipca 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for your review. We are glad collection and return at Cape Town were simple and on time. We note that you had hoped for the Sonet and received the Venue instead. We appreciate you sharing both points. The Green Motion team
You kept my deposit for six weeks after…
You kept my deposit for six weeks after returning the car absolutely disgusting service and I had to fight for it every step of the way
15 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
We understand how frustrating it is to have to chase the release of a deposit after returning a vehicle. We cannot verify the timeline or cause from this review alone, but our customer services team can look into what happened in Cape Town. Please contact ics@cs.greenmotion.com so they can review the details privately.
Easy and reliable Service
Easy and reliable Service. It's the second country we used Green Motion to rent a car and again, the service and vehicle were top! We can only recommend them.
13 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for choosing Green Motion in two countries. We’re delighted that you found the service reliable and the vehicle excellent on both occasions. We appreciate your recommendation.
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
We understand your frustration at sending several messages without receiving a reply. It is unclear from the review which team you contacted, but we would like central customer services to check the correspondence. Please forward your booking reference and previous messages privately to ics@cs.greenmotion.com so they can review what is outstanding.
Friendly staff at check in
Friendly staff at check in. Did not get the car i expected. Enquiries to follow up on deposit release was frustrating.
14 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for recognising the friendly Cape Town team. We understand that receiving a different car from what you expected and having difficulty getting an update on the deposit release affected the rental. Please send your booking confirmation, rental reference and earlier enquiries privately to ics@cs.greenmotion.com so customer services can compare the vehicle category and check the deposit status.
Picking up the vehicle was a bit of an…anxious feeling because they are not located within the rental vehicle plaza .
Picking up the vehicle was a bit of a wait . Had to wait for an agent to fetch us outside the airport .
Dropping of the vehicle we were rear ended by another vehicle as you enter the airport . Driver of vehicle that rear ended us gave a different name , from what is written on his drivers , incorrect phone number ( I discovered it whilst trying to call him ), he did not want to follow us to the drop off . We were advised because we were rear ended , Green Motion would recover the damage cost from the vehicle owner that rear ended us . On arrival back in our country of residence, Green Motion deducted as much as they could from my VISA and wanted more .My VISA agent got involved . Agent initially advised not to pay the balance , because Green Motion advised their lawyer will get involved from the other vehicle owner . I got demanding emails from Green Motion . I decided to pay the balance and wait for reimbursement, but the Aldo got a letter from Green Motion lawyer advising they want more money and threatening to black list me .
I will not rent again from Green Motion and have adviced all my friends and family of this incident.
10 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
We understand how upsetting the collision near the Cape Town return point and the subsequent charges and legal correspondence have been. We cannot determine responsibility for the damage or the amount owed from this review, particularly as another driver was involved. Please forward the rental reference, collision report, charge documents and the correspondence you received privately to ics@cs.greenmotion.com so central customer services can review the case and explain the current position.
Good service
Good communication.
Speedy response
Friendly staff.
Helpful & intentional.
12 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for your review. We’re glad communication was prompt and the Cape Town team was friendly and helpful.
Exceptional value for money
Friendly, experienced and exceptional value for money
13 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for your review. We’re glad the Cape Town team was friendly and experienced and that the rental felt like excellent value.
Snel, goed en professioneel!
We kregen een upgrade dat was al erg fijn. Het ophalen van de auto ging snel en professioneel en ook het terugbrengen verliep snel. Er was gedurende onze trip een kleine schade ontstaan en van het terugbrengen en constateren tot de afhandeling met de verzekering verliep alles vlekkeloos.
10 września 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Bedankt voor uw uitgebreide beoordeling. Fijn dat de upgrade beviel, het ophalen en terugbrengen vlot verliepen en de afhandeling van de schade tijdens uw reis soepel ging.
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie den Service unseres Teams in Kapstadt als freundlich und gut erlebt haben.
Niet blij
We hadden een ford 4x4 gehuurd.
En krijgen een goedkope GWM
Daar heb ik niet voor betaald
Het was een kado voor mijn man omdat we 30 jr zijn getrouwd
De stoelen van deze auto zaten slecht
10 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
We begrijpen dat de ontvangen GWM niet overeenkwam met de Ford 4x4 die u verwachtte, en dat de stoelen voor u niet comfortabel waren. Zeker voor een reis ter gelegenheid van uw 30-jarig huwelijk is dat teleurstellend. We kunnen op basis van deze beoordeling niet vaststellen welke voertuigcategorie was geboekt of waarom dit voertuig is verstrekt. Stuur uw reserveringsnummer en boekingsbevestiging privé naar ics@cs.greenmotion.com, zodat de klantenservice dit kan vergelijken met de huurdocumenten en toelichten.
Gary was very nice and professional
Gary was very nice and professional. Quick drop off.
12 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for your review. We’re glad Gary was professional and kind, and that drop-off was quick. We’ll share your feedback with the Cape Town team.
The FRIENDLY service!!!!
12 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for highlighting the friendly service from the Cape Town team. We’re glad it made a difference to your rental.
Fantastic
Fantastic
Really aprecite the good staff and fantastic service during pick up and drop off
7 października 2026
Odpowiedź od Green Motion Car and Van Rental - Green Motion Cape Town International Airport
Thank you for your review. We’re glad the Cape Town team provided excellent service at both pickup and drop-off.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.