The most agreeable and easy to use service. We did not find the taste of our first half case agreeable, (NOTE: nothing wrong with the wine just personal preference) 2 days later they picked up the re... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Always quality, wines I couldn’t find elsewhere at a great price. They dispatched my order promptly and properly packaged without plastic in a stout box which was delivered quickly and intact.
Reakcja na opinię
Superb person to person service. It was like going into one of those old fashioned wine shops. The two orders appeared when David said they would at their respective locations without any delay. Can't... Zobacz więcej
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Great wine at a very reasonable price. Fast service and very helpful when I suddenly realised the wine was going to the wrong address.
Informacje dotyczące firmy
- Sklep z winem
- również w kategorii:
- Dostawca napojów alkoholowych
- Dystrybutor i importer win
- Sklep z alkoholem
Napisane przez firmę
Established in 2003, Great Wines Direct is a family run independent wine merchant. Our outstanding selection of wines from across the world are independently graded and reviewed by the world's top wine critics - so you know exactly what you're getting and have the knowledge to confidently explore new grape varieties and appreciate new wines. For all of our wines, we strive to provide the most affordable rates available on the internet and in wine shops. We do not believe in intentionally raising our pricing in order to appear to give significant discounts. Our wines are not readily available in wine shops and supermarkets, only in quality restaurants, hotels and bars
Dane kontaktowe
Milner Road, CR3 6JR, Caterham, Zjednoczone Królestwo
- 01293734664
- service@greatwinesdirect.co.uk
- greatwinesdirect.co.uk
4,9
Doskonała
286 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Direct wines 10/10 DPD 5/10!…
Direct wines were easy to order with and had good clear communications. However DPDtheir chosen logistics complany, did not deliver as promised. To date I have been asked for feedback but have not recieved the wine. However in DHL's defence they let me know they had a problem and that they will deliver tomorrow. Assuming they do so it will be 48 hrs late. In summary Direct wines fine, their delivery company less so.
9 grudnia 2025
Odpowiedź od Great Wines Direct Ltd
Thanks for the feedback — and for the 10/10 for Great Wines Direct. Sorry you believe the DPD delivery slipped.
December is the busiest time of year for couriers, and drivers are seriously overworked, so our usual 1–2 day window isn’t always possible right before Christmas.
That said, we did guarantee delivery before Christmas — and we’re pleased we were able to deliver on that promise.
We use DPD because they’re generally one of the best options out there, but we agree it’s frustrating when delays happen.
Hopefully everything’s now arrived safely and as expected — but if anything isn’t quite right, just let us know and we’ll put it right straight away.
Merry Christmas
Odpowiedź od Great Wines Direct Ltd
Thanks so much, Maurice — really appreciate the 5-star review. Delighted you enjoyed the wine and that it arrived quickly and well packed. Hope you love every bottle, and we look forward to helping with your next order.
It was all so simple, quick and easy. Very good and pleasant service
It was so simple and straight forward
Great service
8 grudnia 2025
Odpowiedź od Great Wines Direct Ltd
Thanks so much, Brannan — we really appreciate the 5-star review, and are delighted to hear everything was simple, quick and straightforward, and that the service was pleasant.
Hope you enjoy the wines, and we’d love to help again anytime.
Wine at a great price
Wine at a great price and very quick delivery. What more can you ask?
5 grudnia 2025
Odpowiedź od Great Wines Direct Ltd
Thanks, David — really appreciate the 5-star review. Great to hear you found a brilliant price and that delivery was nice and quick. Enjoy the wines, and hope we can help again soon!
Odpowiedź od Great Wines Direct Ltd
Thanks so much, John — really appreciate the 5-star review. Delighted we could source the wine for you and get it delivered quickly. Enjoy, and give us a shout anytime you’re hunting for something specific.
Odpowiedź od Great Wines Direct Ltd
Thank you, Paul, for your fantastic feedback! We’re thrilled you enjoyed the wine and found it at the best price with us. Your support means a lot.
If you’re looking for more great finds or have any questions, just give us a shout. Cheers! 🍷
Delivered within 2 days
24 listopada 2025
Odpowiedź od Great Wines Direct Ltd
Thank you, Ian, for your great review! We’re delighted to hear your order arrived so quickly.
If you ever need any recommendations or assistance, we’re always here to help.
Enjoy your wine and cheers! 🍷
Flexible and efficient
They took the trouble to contact me after my order had been placed to explain that they had sold out of one item. This enabled me to change the order, which they were flexible enough to accept. The order arrived very promptly, and I was very happy.
18 listopada 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much for your kind words, David! We’re really pleased to hear you found our service flexible and efficient.
Keeping you informed and making sure your order is just right is always our priority.
If you ever need anything or have any special requests, we’re here to help. Enjoy your wines and cheers! 🍷
Odpowiedź od Great Wines Direct Ltd
Thank you, Charlotte, for your wonderful review!
We’re so glad you were happy with the speedy delivery and found a rare wine at a great price.
Cheers and enjoy! 🍷
Odpowiedź od Great Wines Direct Ltd
Thank you so much, Ian, for your kind words!
We’re thrilled you were pleased with our service and the speedy delivery. Your support really means a lot to us.
If there’s anything else we can do for you, just let us know.
Enjoy your wine and cheers! 🍷
Odpowiedź od Great Wines Direct Ltd
Thank you, Andrew, for your fantastic review!
We’re so pleased you found that special wine with us when it wasn’t available anywhere else. If you’re ever on the hunt for another hard-to-find bottle or need any recommendations, we’re always here to help.
Cheers and enjoy! 🍷
Odpowiedź od Great Wines Direct Ltd
Thank you, Tim, for your excellent review! We’re glad everything arrived right on time and just as expected, with no hassle. That’s exactly the smooth experience we aim for. If you ever need anything else, we’re always here to help. Cheers! 🍷
Great again!
I have said before that I won't be doing a review every time I order! Great again in every way.
3 listopada 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much, Mark!
We really appreciate your continued support—and your sense of humour! It means a lot to us that you keep coming back and are happy with your experience every time.
No need for a review every order, but we’re always grateful when you do.
Cheers to many more great bottles! 🍷
Efficient and friendly service…
Efficient and friendly service delivering some amazing wines.
30 października 2025
Odpowiedź od Great Wines Direct Ltd
Thank you, Antony, for your fantastic review!
We’re delighted you found our service both efficient and friendly, and that you’re enjoying the wines. If you ever need any advice or have a special request, just let us know.
Cheers and happy sipping! 🍷
1st time experience......
Utilised Great Wines for the 1st time with a fine, smooth uncomplicated process. Having searched the Internet for a specific wine I found it at Great Wines and at a competitive price! Ordered online and after appropriate communication the package was delivered.
What's not to like?
27 października 2025
Opinia niezależna
Odpowiedź od Great Wines Direct Ltd
Thank you, William, for sharing your first experience with us! We’re thrilled everything went smoothly and that you found the wine you were searching for at a great price.
It’s fantastic to hear the process was straightforward from start to finish. If you ever need help or recommendations, we’re always here.
Cheers to many more enjoyable bottles! 🍷
Brilliant prompt service and fantastic…
Brilliant prompt service and fantastic wine.
29 października 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much, Jayne, for your wonderful feedback! We’re delighted you were happy with both the quick service and the wine itself.
Your support means a lot to us. If you need anything else or fancy trying something new, just let us know.
Cheers and enjoy! 🍷
great products and great pricing
great products and great pricing, thx for the prompt delivery.
27 października 2025
Odpowiedź od Great Wines Direct Ltd
Thank you for your kind words!
We’re so pleased you’re happy with our products, prices, and speedy delivery.
Your support is truly appreciated. If you ever need any recommendations or assistance, just give us a shout.
Cheers and enjoy your wines! 🍷
Such incredibly fast service!
21 października 2025
Odpowiedź od Great Wines Direct Ltd
Thank you, Chris!
We’re really glad you were impressed with how quickly your order arrived. Fast service is something we pride ourselves on. If you ever need anything else or have any questions, just let us know.
Cheers! 🍷
Odpowiedź od Great Wines Direct Ltd
Thank you, Mrs Davies, for your lovely review!
We’re so pleased you enjoyed the wine and found the website easy to use, with a speedy delivery to top it off. If you ever need any help or want recommendations, we’re always here.
Cheers and enjoy! 🍷
Easy to order from and prompt delivery
Easy to order from and prompt delivery. All great.
6 października 2025
Odpowiedź od Great Wines Direct Ltd
Thank you, Philip, for your great review!
We’re glad you found ordering easy and were happy with the prompt delivery. If you ever need any help or wine suggestions, we’re always here for you.
Cheers and enjoy! 🍷
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