I am truly amazed by the work carried out on my Nan’s 1984 gravestone, by GraveClean. I was only a teenager when she passed, and actually believed the gravestone was naturally dark. Well I was shocked... Zobacz więcej
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Booking was simple although the “pin point grave on map”, could do with improvement. The work was done within 2 weeks and with excellent results. Of course DIY methods exist but the work done was p... Zobacz więcej
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Wow, what a transformation. So impressed with the customer service from start to finish. Lynne and Roy were absolutely fantastic, knowledgeable, kind and caring. First class service. The transfor... Zobacz więcej
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Tried to find a local tradesman to clean my parents headstone but no one available.Graveclean seemed to the obvious choice..the booking procedure was straightforward ..the representative was extremely... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️
Dane kontaktowe
14-15 Grove Lane, Westend, Gl10 3SL, Stonehouse, Zjednoczone Królestwo
- 0330 043 0456
- info@graveclean.co.uk
- graveclean.co.uk
4,9
Doskonała
326 recenzji
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A misleading advert
A misleading advert, gives the impression of how it will look when it`s cleaned.
16 grudnia 2025
Odpowiedź od GraveClean
Thank you for taking the time to leave feedback. We’re genuinely sorry to hear that the final appearance of the memorial did not meet your expectations.
The memorial in question is a sandstone headstone and curb set. Our work successfully removed the algae, moss and biological growth, which is the primary purpose of professional memorial cleaning. However, sandstone is a naturally porous and absorbent material. Over time it darkens due to age, moisture retention and mineral staining, and unlike marble or limestone it does not return to a bright white finish once cleaned.
We understand your comment regarding our photos and would like to clarify this point. Our website and marketing materials show a range of memorial materials, including marble and limestone. These stones can appear very similar to sandstone when heavily soiled, but once cleaned they often return to a much lighter appearance. Unfortunately, sandstone behaves very differently and the final result is governed by the stone’s natural characteristics, not the cleaning method.
In addition, the secondary clean and protective treatment applied as part of the service will continue to work over time, helping to inhibit future biological regrowth and giving the stone the best possible chance to gradually improve in appearance as it naturally dries and stabilises.
It’s also important to note that, in many cases, the exact stone type is not fully identifiable until biological growth has been removed. This is why we do not guarantee a specific colour outcome and instead guarantee safe, non-abrasive cleaning appropriate to the material.
We appreciate that this may not have been the transformation you were hoping for, but the cleaning has been carried out correctly and in line with best practice for historic and fragile sandstone memorials.
If you would like to discuss this further or if you feel we can help in any way, we are always happy to talk.
Kind regards
Nathan Williams
Am so pleaesed with what you have done…
Am so pleased with what you have done head stone not been cleaned since the oops likenew 60sl
16 grudnia 2025
Odpowiedź od GraveClean
Thank you so much for your kind words, Teresa. We’re really pleased to hear you’re happy with the result and that the headstone now looks like new after so many years. It was a privilege to care for it, and we truly appreciate you taking the time to leave a review.
Brilliant service
Brilliant service
Communication was first class and the finished stone was renovated to a very high standard
15 grudnia 2025
Odpowiedź od GraveClean
Thank you very much for your kind feedback, Craig. We’re delighted to hear that you found our communication first class and that you’re pleased with the high standard of the renovation. We really appreciate you taking the time to leave a review.
Customer service as it used to be!
I was totally impressed by the level of customer service from the initial contact through to the clean itself. We experienced a few problems with the local authority but Lynne in the office dealt with them with grace and good humour.
The finished result was just amazing - a total transformation.
18 grudnia 2025
Opinia niezależna
Odpowiedź od GraveClean
Thank you so much for your lovely feedback. We’re delighted to hear how impressed you were with the level of customer service from start to finish. Navigating local authority requirements can sometimes be challenging, so we’re especially pleased to know that Lynne was able to handle this for you with grace and good humour.
We’re also thrilled that you were happy with the finished result and that the memorial transformation met your expectations. Thank you again for taking the time to leave such a thoughtful review, it really does mean a lot to our team.
Amazing
Did an absolutely amazing job on cleaning my brothers grave up I won’t hesitate to use grave clean in the near future
Thank you
18 grudnia 2025
Opinia niezależna
Odpowiedź od GraveClean
Thank you so much for your lovely feedback, Teri. We’re truly honoured that you trusted us with caring for your brother’s grave, and we’re so pleased to hear how happy you are with the result. Your kind words mean a great deal to our team, and we’d be honoured to help again in the future if needed.
We are really delighted with the result…
We are really delighted with the result of your cleaning of mums gravestone and it looks amazing thank you
11 grudnia 2025
Odpowiedź od GraveClean
The GraveClean team thank you for allowing us to restore your loved one's cherished memorial.
We put our trust in this Company & they didn"t let us down.'t
From start to finish we have nothing but praise for this Company & all those involved. From the ladies in admin who were so lovely & helpful to the guy that did all the hard work & believe me he had his work cut out putting right a bad job by a family member.
WOW .
16 grudnia 2025
Opinia niezależna
Odpowiedź od GraveClean
Many thanks for the amazing review. The Team really appreciate your lovely comments.
good job at reasonable cost well pleased
11 grudnia 2025
Odpowiedź od GraveClean
Thank you for taking the time to leave this valued review.
Memorial clean
Would highly recommend Graveclean! What a huge difference to our loved ones memorial! We as a family are extremely pleased with the results….. we did not have to wait long for the work to be completed and the communication between ourselves was consistent. Thank you so much!
15 grudnia 2025
Opinia niezależna
Odpowiedź od GraveClean
Your lovely review is very much appreciated. Thank you from the GraveClean Team.
Grave re write
Contacted Grave clean to re-write my parents grave, brilliant service given by Lynne so helpful sorting it out for us, and telling us the process, any problems Lynne was there for me, really appreciated your support, thanks Lynne, and thank you yo the team that did the work , brilliant really happy with the outcome, family members that have seen said how good it looks
15 grudnia 2025
Opinia niezależna
Odpowiedź od GraveClean
What a lovely review, thank you for intrusting us with your loved ones memorial.
Beautiful restoration
Due to age and infirmary I have been unable to keep my family grave for a number of years.GraveClean have done a fantastic job restoring it to its original condition .Highly recommended. Very professional and excellent price
10 grudnia 2025
Opinia niezależna
Odpowiedź od GraveClean
Thank you for the excellent review.
I have no hesitation in recommending Grave Clean
I booked Grave Clean to clean my family grave stone which was first used over 100 years ago . From my first conversation with Lynne I could tell that she understood the service I wanted and embodied professionalism. I was sure Grave Clean would complete the work I wanted to a high standard. The communication and the subsequent work carried out by Steve was completed to my complete satisfaction. I have no hesitation in recommending Grave Clean services.
3 grudnia 2025
Odpowiedź od GraveClean
Your amazing comments and recommendations mean so much to our team. Thank you for your custom
Headstone cleaning
I had two white marble graves in a dreadful state, one of which needed re-lettering. I contacted Graveclean and within a month both graves had been cleaned to a high standard. One grave had to have the lettering replaced as half the lead letters had been lost due to maintenance work with strimmers in the churchyard. The staff at the firm were very helpful. I would recommend Graveclean to anyone wanting to restore their loved ones gravestones.
5 września 2025
Odpowiedź od GraveClean
Thank you for taking the time to post this lovely review. The Team at Grave clean appreciate your lovely review.
Can’t recommend this company highly…
Can’t recommend this company highly enough. I was blown away by how good my dads headstone looked after it was cleaned.It has been neglected over the years as my elderly mum can’t get to the graveyard and myself and my siblings all live a long way away so unfortunately it hasn’t been looked after as it should.I couldn’t believe the before and after pictures it looks new.I am going to sign up for a regular clean so I know it’s always looking it’s best.Thank you so much for your thoughtfulness and understanding it means everything .
2 grudnia 2025
Opinia niezależna
Odpowiedź od GraveClean
Your review means so much to us at Grave Clean. We are very passionate about what we do. Thank you
We live a long way from our beloved…
We live a long way from our beloved children's grave and found this service was so helpful and trustworthy.
They even traced the grave for us so they could do the cleaning. 100% happy x
1 grudnia 2025
Opinia niezależna
Odpowiedź od GraveClean
Thank you for your lovely review.
The grave was in a very poor condition…
The grave was in a very poor condition and I never thought it would clean up but the job you did was incredible thank you so much
1 grudnia 2025
Opinia niezależna
Odpowiedź od GraveClean
Thank you for taking time out for this lovely review.
Odpowiedź od GraveClean
Thank you for your lovely review
A truly sensitive & professional company
I haven't seen the actual headstone yet but the before & after photos show an incredibly improvement very professionally done. The team even tidied up the grass around the headstone at no extra cost.
Communication & updates have been first class. I would definitely recommend GraveClean to anyone looking for these services.
25 listopada 2025
Opinia niezależna
Odpowiedź od GraveClean
We appreciate you taking the time to leave us this great review
Odpowiedź od GraveClean
We at grave clean feel its an honour to be able to restore these memorials
Great and clear communication with the…
Great and clear communication with the office. Result was perfect.
18 listopada 2025
Odpowiedź od GraveClean
Thank you for your review, the team really appreciate you taking time to write this positive review.
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