Yesterday the Retford branch fitted a replacement awning light under warranty to our caravan. We had also discovered only that morning that a panel on the shower door had disengaged itself from the s... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Needed a specific tap at short notice, having been let down by another supplier (the wrong type had been sent). Checked online that it was available. Called to confirm I would get it the next day. Ver... Zobacz więcej
Re writing my review my partner bought a motorhome from yourself and we have had nothing from problem to problem first the air con went 2nd had a leak from the sink in the bathroom third the door isn’... Zobacz więcej
I ordered an Isabella awning part (after an online chat re availability and what carrier they used) on Sunday 19th July 2026 and much to my amazement it was delivered on the morning of 21st July. 20... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Zjednoczone Królestwo
- grantham@granthamcaravans.co.uk
- granthamcaravans.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 5% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service with speedy delivery.
Excellent service with speedy delivery.
Appalling in every way!!!
We bought a motorhome from Granthams at last years summer show and from paying the deposit to eventually selling it back to them at a loss 11 months later, we had nothing but hassle and stress from day one. The sales person gave false information. The vehicle had to be returned several times for numerous problems under warranty and spent more time at Granthams than with us. Eventually we were given a date to pick it up and on arriving there found they weren't expecting us and none of the work had been carried out!! Our overall experience with Granhams has been a complete nightmare from start to finish and I would urge anybody thinking of getting a motorhome Avoid Granthams!!!!
Fast delivery and very pleased with my…
Fast delivery and very pleased with my purchase. Thank you
Easy to navigate the website for the…
Easy to navigate the website for the lock barrel I required and very competitive pricing.
Confirmation email straight away for my transaction.only ordered a couple of days ago so still awaiting delivery.
Many thanks Nick.😄.
Bought an air con unit for my caravan
Bought an air con unit for my caravan. Cheapest price I could find and it arrived when they said it would!
I think Grantham's are terrific.
I think Grantham's are terrific.
Good products, decent prices and fast delivery.
One product I ordered was out of stock, but I was given an expected delivery shipping date. In fact, the item arrived well before the expected shipping date. I wish all dealers were as good as Grantham's.
Trust in people
When I ordered my polarary air con I was told it would be early July and on the 9th it turned up as hopefully expected. I’m absolutely thrilled as we away the following week with 4 dogs. I texted Mitch with a quiry about are brackets included and the response was within 15 minutes. Well done Granthams, you have come through yet again 😁😁😁😁 happy campers yet again.
The lights are on
Grantham's provided an excellent service by helping me identify the correct replacement light for my motorhome and than fulfilling my order with no drama.
A rubbish arrogant business
Order process simply , a little slow to update order progression.
When they did confirm, they stated it would be sent by parcelforce 24 hr delivery service . That's where these companies just don't then take any ownership , it's gone not my responsibility now !
I guess me sitting at home awaiting delivery didn't matter to them not Royal Mail .
Now if this was a £20 order you take the chance and if it's left with no one home then you take the chance , but an order of this size and cost I wanted to be home , didn't want this sitting around outside my door for people to see .
Guess what it didn't arrive, contacted company who just didn't give a damn , they just said we do state 3-5 working days . You're missing the point , if you intend to deliver in 3-5 working days then fine tell me , set up the courier and let me track it , knowing its gonna be 3-5 working days.
You didn't , you pay for 24hr delivery service , tell me the CUSTOMER (being the clue here) that you've sent it on that specific 24hr delivery service and it will be with you tomorrow, provide the tracking details, but then it doesn't arrive !!!
I messaged Grantham's both live chat & WhatsApp , they didn't want to know , rubbish customer service , rubbish arrogant company , would never use again.
I can just imagine there response to this , it will either be none or some waffle stating standard terms , oh we are sorry bla bla bla . Save it . Take it on the chin and do something about it.
Excellent company.
Excellent company firstly highly competitive prices, good fast service/ delivery and excellent communication.
Fantastic customer service Sheila can’t…
Fantastic customer service Sheila can’t do enough for you. So pleased we bought our motorhome from them
Caravan door bin
We asked which bin would fit our caravan door they advised us on which one, we ordered it and it was dispatched, we were given the 7/7 for delivery it arrived on the 4/7, I fitted it to the door it was a perfect fit. I cannot recommend Granthems enough as this is not the first time ive use them. Brilliant company.
Disappointed with the product I…
Disappointed with the product I received it was too small more like a child’s camping set of a table and six chairs. I want to return it but email address to contact not valid so emailed different address but not received reply very upset customer☹️👎☹️👎

Odpowiedź od Grantham's
First Class Service
We ordered our Brunner Air Conditioner on a Wednesday hoping to get it by Saturday and we had it delivered on Thursday.
Thank you so much for a wonderful service.
No communication
Placed order online found it a straight forward process.
Placed on a Thursday got acknowledgment of order Friday never heard anything till Tuesday that order was dispatched no tracking or indication of delivery day then for it to turn up when we were out! Ring doorbell saved the day driver waited for us to return! Poor/no communication about delivery times
Ordering process was ok
Ordering process was ok, the main problem was I didn’t get any tracking information. I called a couple of times to check on tracking but didn’t get any meaningful information. On the day it was delivered I called to check tracking again and was told I would get a call back but didn’t get one. Anyway I noticed a large box out in the open in full view at the house over the road, the courier just left it there, I don’t know how long it was there and could easily have been stolen. It’s a heavy box on a pallet and I don’t have a pallet truck so it was difficult to move it, the box shipping weight was 46kg + the pallet.
Not sure why it was delivered to the wrong address and it’s a real shame Granthams couldn’t give me any tracking information. I will think twice when I need to order accessories in future.
A very good and efficient service
Great products
Great products at reasonable prices. The staff in the accessory shop are very helpful indeed.
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