Excellent service had to wait a while due to heavy demand for air conditioning recently, but I was kept informed by pleasant helpful staff. The unit was delivered in perfect shape and was easily inst... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a new caravan 2 weeks ago. Salesman went through the process of purchase which included them sending a video of the van after the PDI a few days before collection, but we only got this... Zobacz więcej
Service and speed of delivery were excellent. Easy to use website Had items in stock at great value prices. Would definitely use again. Thanks for your efficiency and service levels.
Pleased with the competitive pricing on a number of CADAC products. Kept us informed when the very popular out of stock item would be in. Also liked the offers on during their recent open day. Friendl... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Zjednoczone Królestwo
- grantham@granthamcaravans.co.uk
- granthamcaravans.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 4% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Replacement Part - Mail Order
Had an emergency need for a replacement part. Grantham's price was the best I found and speed of service was excellent.
Service and speed of delivery were…
Service and speed of delivery were excellent.
Easy to use website
Had items in stock at great value prices.
Would definitely use again.
Thanks for your efficiency and service levels.
Bought a new caravan 2 weeks ago.
Bought a new caravan 2 weeks ago.
Salesman went through the process of purchase which included them sending a video of the van after the PDI a few days before collection, but we only got this on the morning of collection.
I asked if the roof could be clean when I ordered, it wasn't.
I also mentioned about the surface scratches on the windows. Salesman said if I was handy with a machine polisher I could get them out.
I spent 2 days cleaning the roof, removing the scratches from the windows. This should have been done by the dealer.
After getting home with the caravan we found there was no lid on the toilet cassette, magnetic door catch is breaking up and there is a small dent.
Contacted salesman he wasn't really interested and passed me on to after sales, which works on email basis. Emailed them twice beginning of last week and not heard anything since.
So couldn't recommend these.
Mind you from our experience we haven't found a caravan dealer yet that is worth recommending.
Delivered on time
Delivered on time and service was excellent. Received the package in order and no damage.
⭐ Grantham’s Caravans A Disappointing…
⭐ Grantham’s Caravans A Disappointing Experience After a Promising Start
We purchased our first caravan at Grantham’s Caravans during their summer sales event. Initially, the experience was positive we were looked after by a very pleasant salesman, and we left feeling excited about our new purchase.
Unfortunately, once our £3,000 deposit was taken, everything changed.
🚫 Car Park Damage & No Support Despite CCTV
My husband’s car was damaged in their car park. Grantham’s confirmed they had CCTV covering the area, yet they were unwilling to assist in identifying the individual responsible. This could have been dealt with by the police and our insurance, but instead we were met with complete refusal to help.
⏳ Three Weeks of Poor Communication
We were then left waiting over three weeks with little to no communication about when our caravan would be ready for collection. We knew some work was required, but no timeline was ever provided. We repeatedly asked for evidence that the required work had been completed nothing was forthcoming.
❗ Owner’s Dismissive Attitude
Eventually, we went to the premises to speak directly with the owner due to the lack of updates, evidence, and activity. Rather than addressing our concerns, he immediately offered to refund our £3,000 deposit without acknowledging any responsibility for the delays or the fact that we still had no caravan.
🗓️ Holiday Plans Lost
Because of their delays and lack of communication, we have now lost our summer holiday and our bank holiday arrangements. The six‑month guarantee they offer would have been wasted, as the caravan would be in storage over winter.
⚠️ Sales Events With Skeleton Staff
Be aware: their summer sales events appear to run with skeleton staff in the workshop, and they clearly cannot cope with the workload. The dismissive attitude we experienced was extremely disappointing.
We have taken our deposit back, but the whole experience has left us questioning whether we actually now want to purchase a caravan.
Excellent service …
Ordered online and was given an honest assessment of the delivery time and process.
I was kept informed via phone from staff members who were very helpful and knowledgeable.
The delivery arrived as expected and the goods were in excellent condition.
Highly recommend
Excellent service.
Excellent service had to wait a while due to heavy demand for air conditioning recently, but I was kept informed by pleasant helpful staff. The unit was delivered in perfect shape and was easily installed by myself. The instructions from Truma could have been better maybe something lost in translation. But I'm sat in my van with a coat on and praying for another heatwave. Thank you for your service.
Great service- received within a couple…
Great service- received within a couple of days
Amazingly service
Order went straight through. Arrived as planned. Great service
Ordered a Replacement Caravan Fridge…
Ordered a Replacement Caravan Fridge Vent. Arrived within 1.5 days. Very quick delivery and just what I ordered. Thanks Lost Weekends Caravan
Great website easy to find what your…
Great website easy to find what your looking for and order at a great price
Pleased with the competitive pricing
Pleased with the competitive pricing on a number of CADAC products. Kept us informed when the very popular out of stock item would be in. Also liked the offers on during their recent open day. Friendly, helpful staff. Good range of accessories.
Preordered an item
Preordered an item, as soon as they could they sent it too me, it was a lifesaver over the hot weather holidays.
Thank you guys
We have taken our caravan to the…
We have taken our caravan to the Retford branch since we bought it. The whole team are really helpful and Sheila is amazing 😊
Easy to use website & delivery great
Easy to use website & delivery great, would use again, thank you!
Fast delivery and as described
Fast delivery. Ordered on a Wednesday, arrived on the Thursday. Exactly as described and suitably well packaged. Will order from them again based on this first experience.
Competitive price
The item was sold at a very competitive price, and the delivery was quick, and it arrived in perfect condition. My only gripe is that I received a notification from FedEx that I would be having a delivery, but without any identifier to tell me that this was not a phishing email. In addition, the item was predicted to arrive by 12:20 and arrived late in the afternoon. This was a FedEx problem and nothing to do with Grantham.
We recently ordered a sink cover for…
We recently ordered a sink cover for our new caravan it arrived within 4 days excellent service thank you Grantham’s I will definitely order from this company again
Great price, finance option and service.
Best price I found for Status 570 5G aerial and router, but still nearly £600 so welcomed the 12 month interest free credit.
Same day dispatch and next day delivery- Great service!!
Exactly what I was expecting thank you
Exactly what I was expecting thank you. And a decent delivery time considering the distance the product has had to travel. Thanks
Doświadczenie Trustpilot
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