I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we receive... Zobacz więcej
Reakcja na opinię
This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery tr... Zobacz więcej
Reakcja na opinię
After ordering and paying cash for a nice leather recliner…..I’m now waiting a month after it arrived in Grand’s warehouse for it to be delivered. It snowed on the delivery day and instead of having t... Zobacz więcej
Informacje dotyczące firmy
O Grand Home Furnishings
Napisane przez firmę
Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.
Our convenient delivery and financing options make getting that new furniture or mattress easy!
Our convenient delivery and financing options make getting that new furniture or mattress easy!
Dane kontaktowe
4235 Electric Rd Sw 100, 24018, Roanoke, Stany Zjednoczone
- (866) 472-6343
- customer_service@grandhomefurnishings.com
- grandhomefurnishings.com
1,9
Słaba
419 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 20% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Grand Home Furnishings
Thank you for taking the time to review us! We appreciate your business.
So far so good!😀
10 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you for your business.
in the midst of fixing my desk
this is based on ther fact that grand has responded to the issues about my new desk i bought there. i have had a repairman here twice and now am waiting for parts to come in and be installed
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you for taking the time to review us...if you need us please call 1-866-472-6343.
Best customer service
Best customer service. Great quality. Love our new bed.
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you so much we appreciate your business.
I love your furniture because it holds …
I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5 years ago and she weighed maybe 85 pounds and the bed rails broke twice on her. They sent new bed rails and my husband put it back together only for it to fall apart again so he had to screw it together for it to work. I'll never buy from anyone except Grand in Harrisonburg AGAIN !!!
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you for taking the time to review us...we appreciate your business.
Grand is Grand!!
We have had such good experiences with Grand both this visit and previous ones. We LOVE our newest piece of furniture! We will only purchase from Grand now. Others don't have the quality or great customer service!
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you so much we appreciate your business.
I shopped at Grand
I shopped at Grand, then visited other stores in the area to compare. Grand has the best prices, the best customer service and the greatest selection. My furniture was delivered quickly and I am very happy with my purchase.
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you so much we appreciate your business.
Smooth transaction..
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you so much we appreciate your business..
Recommend you all to everyone who needs …
Recommend you all to everyone who needs furniture!!
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you so much we appreciate your business.
Terrific experience on every level
Terrific experience on every level. Thank you!!
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Great to hear...thank you for your business...
Took way to long to get order in stock
Took way to long to get order in stock. 60 + days after I paid in full
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
We are sorry to hear this. If you need any assistance please call customer service at 1-866-472-6343.
New Sofas
Sales Rep was very knowledgeable and spent tons of time with us. Ther sofas have been delivered and we are happy with them.
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Great to hear! We appreciate your business.
Our salesman Scott Hancock was very …
Our salesman Scott Hancock was very nice and delightful to work with.
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you, we appreciate your comments and also your business.
Wonderful
Wonderful. Caring salesperson. I put my trust in them to help me find the best furniture and mattresses for me and my family.
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you so much we appreciate your business..
We have waited on 2 cushions to be …
We have waited on 2 cushions to be exchanged for almost a month and a half. Only when we finally called to check on them did we find out that they were never ordered. The mattress we bought had to be exchanged due to a big hump in it. Sure wish I could get some of my money back. Oh well guess it will all be ok.
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
I am sorry to hear this please contact customer service so we can help you with this. 1-866-472-6343
Lawrence Gray Purchase
All phases of my purchase was excellent. We have purchase many items over the years and we have been pleased. Thanks Lawrence Gray
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you so much we appreciate your business...
Great customer service
Great customer service! Every time we shop to look or even buy, we have a great customer service experience!
Love Grand Home Furnishings!
Recommend to all my family and friends.
We love the Wise VA location best!
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you so much for the rating we appreciate your business...
My Home was in the Flood back on …
My Home was in the Flood back on June 23rd in White Sulphur Springs
so I had to get a few things that I lost and still need more but will buy as money allows but the Gentleman who helped me was Jim Brown in the Lewisburg, WV Store and he did such an excellent job.
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you for you feed back we appreciate your business.
My furniture shopping is always a great …
My furniture shopping is always a great experience. The staff is helpful and nice.
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
Thank you for taking the time to rate our service we appreciate your business.
Bought 2 couches and a recliner
Bought 2 couches and a recliner. Leather is coming off. I believe I was sold this furniture as true leather and it turned out to be some kind of blend
9 maja 2017
Opinia niezależna
Odpowiedź od Grand Home Furnishings
We are disappointed to hear this please contact customer service or the manager at the location where you purchased this for assistance. 1-866-472-6343
Doświadczenie Trustpilot
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