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Graham & Brown Recenzje 2285

Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I really like the colours, they were exactly what I was looking for. I painted my bedroom in the toasted teacake (giving cosy sophisticated vibes) and my hallway in the mykonos harbour (giving deep bl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought the Venezia mural. It was easy to choose the section that we wanted. The instructions and cropping tools are good and you can adjust size, place, focal point etc. I sent for samples to decide o... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Denise was the nicest, most pleasant and informative person ever. I really appreciate all her help and the way she spoke to me that even with my accent she took her time to understand me and help me,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I worked with AnnaMaria to troubleshoot and resolve an issue with my order. She was perfectly knowledgeable on the product (offset design wallpaper) and supported me thru all steps, including followin... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dekoracje i architektura wnętrz
  2. Projektant wnętrz

Napisane przez firmę

For 80 years, Graham & Brown has inspired people to think differently about their interiors through continuous innovation, creativity, and craftsmanship. Founded by two friends - Harold Graham and Henry Brown, the business has been family-run from its Headquarters in Blackburn, Lancashire, since 1946. Renowned for a rich design heritage and passion for colour, Graham & Brown offer premium-quality ranges of wallpaper, paint, murals, curtains, blinds, bedding and more, all designed to partner perfectly, offering a seamless coordination that helps simplify the decorating journey - everything you need for a to create stunning rooms.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 98% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fabulous shopping experience!

Fun choices! I love the wallpaper/paintmatches, making choosing easier. Competitive pricing too.

22 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your review. We’re delighted to hear you enjoyed your shopping experience and found the wallpaper and paint matches helpful.

Oceniono na 5 z 5

Excellent website easy to navigate

Excellent website easy to navigate, very good choice of roller blind designs.

22 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your review. We’re pleased to hear you found our website easy to navigate and enjoyed the selection of roller blind designs.

Oceniono na 5 z 5

Great variety of quality wallpaper

Varied examples of paper hung in rooms to give a clear idea of the desired effect.

20 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your review. We’re pleased to hear you found the variety of wallpaper helpful and that the room examples gave a clear idea of the finished look.

Oceniono na 5 z 5

Samples

Easy to order samples from your website.

20 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your review. We’re pleased to hear you found it easy to order samples from our website.

Oceniono na 5 z 5

Great range

Great range, quality product and you get what you pay for.

20 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your review. We’re pleased to hear you are happy with the range and quality of our products.

Oceniono na 5 z 5

Fantastic quality materials and designs, highly recommend!

Great customer service, fantastic website. The site offers ideas, complementary colours and helps to build any decrative idea that you may have. The paint is exceptional quality with the colours being bold & unrivaled. 5 star review! I will be a returning customer.

20 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your review. We’re delighted to hear you enjoyed the quality of our products, website, and customer service, and we look forward to welcoming you back as a returning customer.

Oceniono na 5 z 5

Quality wallpaper and easy to apply

The sample received was a very good size which helped to make an informed choice. The quality of the wallpaper was superb and totally transformed our bedroom.

20 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your review. We’re pleased to hear the sample helped with your choice and that the wallpaper transformed your bedroom.

Oceniono na 1 z 5

Unable to Fulfill Order & Rude Service

Order placed & accepted. One week later, the company advised (in a rude tone) that it was unable to fulfill the order and I would get a refund. I asked if they would be willing to honour the price with a substitute and the customer service agent told me that if I was looking for a discount I could sign up for email notifications. Absolutely no regard for the inconvenience this company caused me in holding up my funds and delaying my renovation by 2 weeks.

*edit: I am in Canada. I ordered on the Canadian site for delivery to Calgary, Alberta, Canada.

13 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your feedback. We’re very sorry to hear about your experience.

As this concern relates to our US customer service team, we will share your comments with them so they are aware of the issue and can take steps to improve.

Oceniono na 5 z 5

Above and Beyond Helpful

I highly recommend Graham & Brown. Their customer service is excellent.

I visited their store on King’s Road, London, where I couldn’t have asked for more helpful and attentive service.

2 grudnia 2025
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Odpowiedź od Graham & Brown

Thank you for the lovely feedback and i am very pleased to hear that you was happy with the service provided

Oceniono na 5 z 5

Fabulous company!!

4 grudnia 2025
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Odpowiedź od Graham & Brown

Thank you for your feedback. We’re delighted to hear you’re happy with our service.

Oceniono na 5 z 5

Beautiful product

Beautiful product. Simple, easy order process.
Love it.

17 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your review. We are pleased to hear you found the product beautiful and the ordering process simple and easy.

Oceniono na 5 z 5

A very easy site to navigate

A very easy site to navigate. I like that you are given colour ideas to match your choice of wallpaper

16 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your feedback. We are pleased to hear you found the website easy to navigate and found the colour suggestions helpful when choosing your wallpaper.

Oceniono na 4 z 5

Excellent service but disappointed…

Excellent service but disappointed first purchase discount not applied.

12 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your feedback. We’re glad to hear you were happy with our service, and we apologise for the first purchase discount not being applied. If you’d like assistance with this, please contact us at help.is@grahambrown.com and we’ll be happy to help.

Oceniono na 5 z 5

Excellent website and order service

Easy to use website- plenty of room settings to help visualise your own space. Love that you can order a large sample at a low cost without postage

14 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your feedback. We’re glad to hear you found our website easy to use and that the sample service helped you visualise your space.

Oceniono na 5 z 5

Hidden gems worth the investment

I can't say enough good things about this company. Their products strike the perfect balance between quality craftsmanship and fresh, innovative takes on classic design. As an American with a deep appreciation for cozy British aesthetics, I discovered Graham & Brown through Pinterest while searching for window treatments that would elevate my home—and I'm so glad I did.

Over the past few years, I've invested thousands of dollars in their pinch pleat draperies and roman shades, and every piece has exceeded my expectations. The fabrics are luxurious, the construction is solid, and the attention to detail is evident in every panel. These aren't just curtains—they're statement pieces that transform a room.

What truly sets Graham & Brown apart, though, is their customer service. When a small number of my draperies didn't hold up as well as I'd hoped after regular use, I reached out with some concerns. Annamaria from their US-based customer care team not only took my inquiry seriously—she went above and beyond. She arranged for full replacements of the affected items and, more impressively, showed genuine interest in understanding the issue to improve future production. That level of care and accountability is rare these days, and it speaks volumes about the company's commitment to both their customers and their craft.

If I had unlimited funds, I'd furnish my entire home with Graham & Brown products. They've earned a permanent spot on my favorites list, and I enthusiastically recommend them to anyone looking for beautiful, well-made window treatments. This is a company that delivers on both style and service—every single time.

14 lutego 2026
Opinia niezależna
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Odpowiedź od Graham & Brown

Thank you so much for your wonderful and detailed feedback. We’re thrilled to hear how much you love our products and that they’ve become such a meaningful part of your home.

It’s also great to hear that our customer care team could assist and provide a solution that exceeded your expectations — we take pride in delivering both quality and service. Your recommendation means a lot to us, and we’re delighted to have earned a spot on your favourites list.

Oceniono na 5 z 5

I’ve just ordered more samples as used…

I’ve just ordered more samples as used Graham and brown before and loved the paint.

14 lutego 2026
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Odpowiedź od Graham & Brown

Thank you for your feedback. We’re delighted to hear that you’ve enjoyed using Graham & Brown paint and that you’re ordering more samples.

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