Ordered these 15+ days ago and still haven’t received notice that they’ve shipped. Reached out to Customer service to either get a tracking number or go ahead and cancel the order and they still haven... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I place my order for 16 room and linen sprays on November 21st. They were supposed to be a gift and did not arrive in time. I have reached out by email to customer service and even messaged on Instagr... Zobacz więcej
I ordered at the beginning of Dec 2025. I still haven’t received my order or a reply to numerous emails to customer support. They have stolen my money. DO NO ORDER FROM THESE PEOPLE.
Grace & Love Candle Company is such a lovely small family business! The Grace Family is so kind and offer an amazing product! My all time favorite candle scent is their Pumpkin Caramel Crunch. It smel... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
In its simplest form our mission is to have our handcrafted home fragrance products be a catalyst to spread grace and love in our modern-day world. We want to remind you that through fragrance happiness is waiting for you at every corner if you are willing to be open to it. That happiness will create a ripple effect that will make this world a little brighter one fragrance at a time. Grace+Love Candle Co. targets savvy, eco-conscious consumers who look to beautify and enhance their environments with lush and unique fragrances that are non-toxic, vegan affordable luxury. Grace+Love Candle Co. strives to become a highly respected family-owned business, and one of the best non-toxic and vegan friendly home fragrance companies that instill positivity and happiness in the lives of others through reliving happy moments all while providing a touch of modern elegance. At Grace+Love we always strive to run our business consciously, using a model that upholds the values of Customer Commitment, Continuous improvement, Sustainability, Collaboration and respect.
Dane kontaktowe
45975 NOKES BLVD, 20166, Sterling, Stany Zjednoczone
- (703) 634-3631
- customercare@gracelovecandles.com
- gracelovecandles.com
2,6
Słaba
97 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Clean all natural products created with care and integrity. Great for gifts or keep for yourself.
Great product. The seasonal scents are amazing and creates a relaxed vibe.
24 marca 2023
Not only are the owners incredibly…
Not only are the owners incredibly sweet and personable, their candles are absolutely amazing, as are their wax melts and every one of their products!
5 marca 2023
Odpowiedź od Grace+Love Candle Co.
Thank you so much Laura! We are so grateful to have you as a part of our candle family!!
Grace+Love in a candle
The smell of the candles when you open your shipment 😍 The detail of a card with a quote enclosed. Exceptional service and great smelling candles equal a happy customer! ❤️❤️❤️
2 marca 2023
You never disappoint
You never disappoint - excellent product, quick delivery and wonderful communication. Thank you!
2 marca 2023
Wonderful experience.
The candles smell AMAZING!! The customer service is both warm and responsive. I would definitely recommend to others.
25 lutego 2023
Sweet grandmother's spatula, oh my!
Excellent first time customer experience! A buddy had recommended this candle company to me as a local, great business so I gave 'em a shot!
I needed a few candles as a 'Thank you!' gift and these met the bill. They weren't crazy expensive, I received an appropriate amount of customer follow-up on order status, they arrived quickly and in-tact even with the base tier shipping, and I hear that they smell fantastic!
Aaaanywho. I'll be a repeat customer for sure, thanks again!
31 stycznia 2023
Odpowiedź od Grace+Love Candle Co.
We thank you so much for your review and kind words!! Welcome to our candle family 😊
Excellent Item
The product was wonderful (perfect gift for Valentines Day) and arrived earlier than I was expecting.
9 lutego 2023
Odpowiedź od Grace+Love Candle Co.
Thank you so much and so happy it worked for your gift!!
Odpowiedź od Grace+Love Candle Co.
Thank you so much! Thank you for being a part of our candle family!
We are in love with Grace+Love candles
We are in love with Grace+Love candles! They have the best fragrances and the room and linen spray lasts all day long! Definitely a lifelong new fan!!
28 stycznia 2023
Odpowiedź od Grace+Love Candle Co.
Yay!! Thank you so much for your kind words and thank you for being a part of our candle family!
Returning Customer
We’ve purchased several candles as gifts and also for ourselves. The candles come nicely packaged and also smell amazing! This is a family-owned business and they really go above and beyond with their customer service to ensure their customers are happy and satisfied with their purchase. It’s also great supporting a local small business. I highly recommend!
10 grudnia 2022
Odpowiedź od Grace+Love Candle Co.
Thank you so much Sarah for your kind words!! We truly appreciate you all!
Odpowiedź od Grace+Love Candle Co.
Thank you so much and thank you for being a part of our candle family!!
Easy shopping experience
Easy shopping experience, well packaged and delivered on time. Fragrance was a point of discussion
24 listopada 2022
Odpowiedź od Grace+Love Candle Co.
We are so happy to hear that!! Thank you so much for being a part of our candle family!
Exceptional customer service & phenomenal product
Exceptional customer service, fast shipping and great smelling product! I have an 8 ounce Citron & Mandarin in my office and it smells like a spa every time I walk in.
16 grudnia 2022
Odpowiedź od Grace+Love Candle Co.
We are so happy to hear that! Thank you so much for your kind words and welcome to our candle family!
I did not receive a notice that my…
I did not receive a notice that my order was available for pick-up. I emailed them about it after almost a week. After that, I got quick responses.
I have ordered from them before and did not have any problems.
12 grudnia 2022
Odpowiedź od Grace+Love Candle Co.
Thank you so much for your review and we have started taking measures to bring more transparency to the ordering process. Thank you so much for being a part of our candle family!
Besides loving the products they have…
Besides loving the products they have wonderful customer service
1 grudnia 2022
Odpowiedź od Grace+Love Candle Co.
Thank you so much for your kind words!
Odpowiedź od Grace+Love Candle Co.
Thank you so much for your kind words!
Absolutely my favorite candle company
Absolutely my favorite candle company! The Black Sea is my go to scent when I want to relax.
12 października 2022
Odpowiedź od Grace+Love Candle Co.
We are so happy to hear that! Thank you so much for being a part of our candle family and so happy to have you here!
Grace & Love Candle Co is the GOAT!
Grace & Love Candle Co. offer by far the best pure soy-scented candles on the market! This company is truly a gift!
9 września 2022
Odpowiedź od Grace+Love Candle Co.
Thank you so much for your kind words and thank you for being a part of our candle family!
Clean, Fresh and Excellent
The candles fit the company name. We are new and forever customers.
27 sierpnia 2022
Odpowiedź od Grace+Love Candle Co.
Thank you so much Chris for your kind words and thank you for being a part of our candle family!
Fantastic Candles!
Wow, we LOVE Grace+Love candles. We’ve never had candles as nice as these before. This is perfect for some self-care spa treatment. Our fave: Black Sea. AmAzInG. Thank you Grace family!
7 sierpnia 2022
Odpowiedź od Grace+Love Candle Co.
Thank you so much for your kind words and for being a part of our candle family!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.