Everything went as expected. I chose free shipping, which typically takes longer, yet it was shipped very promptly. The protech mats are exceptional; they are the best mats for any purpose.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
PAC team setup an easy to use and effective VMI online portal for all cleanroom supply. We are now easily tracking each item. PAC team monitors and replenish the inventory on a weekly basis. PAC team... Zobacz więcej
We purchased 5 pieces of StatPro SP2101 Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters Of the 5 pieces, 3 units were defective and were non-continuous electrica... Zobacz więcej
Reakcja na opinię
Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have enc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Since 1973, Production Automation Corporation (PAC) has supported technical products that solve manufacturing problems. PAC is both a full-service stocking distributor, and a manufacturer's representative. Customers turn to us when they need expertise on product selection, require help sourcing an alternate/unavailable product, or when an existing supplier becomes difficult to work with. As your business grows, we're growing along with you. That means we're continually adding new product lines and brands by popular demand. With so many products and options, it's important that you find the right one. We help you decode technical data into best-case purchases in person, on the web, over the phone, or on-location at your facility.
Dane kontaktowe
121 Cheshire Ln Suite 400, 55305, Minnetonka, Stany Zjednoczone
- (888) 903-0333
- info@gotopac.com
- gotopac.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
PAC has been a great company to work…
PAC has been a great company to work with. Their products are just what I was looking for. Delivery was on time and everything arrived in tack. My only suggestion for improvement is to add my name to the label for delivery. I work in a school district with over 200 employees so it took awhile for me to receive my order after it arrived at the receiving dock.
Knowledgeable staff, quick shipping
Spoke to a rep before placing my order to ask a few product questions and get an expectation for shipping, really helpful. They reached out to make sure it wasn't a fraudulent order, which I appreciate, and then exceeded expectations getting it to me. Overall great experience.
Easy to navigate website- quick delivery
Director of Operations
Always a pleasure working with PAC. The service level and pricing levels are within a reasonable cadence.
Quick delivery at a decent price.
System updates installed.
Delays and Errors
I ordered cleanroom frocks and lab coats for my team, complete with company logo and each person's name embroidered. Delays and errors were the theme throughout. Initial communication began on August 31, 2021. Cleanroom frocks didn't arrive until late December 2021 after proof approval kept getting repeated unnecessarily. Lab coats arrived in March 2022 but comically had the same person's name on all the lab coats (instead of 7 different names). New ones arrived in April 2022 but the font for the individual names were too small. At this point, since the names were correct I didn't bother to complain. But then I received an invoice on August 18, 2022 (almost a year after initial contact!) indicating that my company wasn't billed for the embroidery, so we were billed that amount -- even though it wasn't exactly what we wanted. I realize PAC works with various vendors and can't always anticipate delays or mistakes, but they should be accountable for the vendor actions. I wasn't offered any discounts or refunds for the schedule slipping and errors, but was instead charged for embroidery over 4 months after final delivery of substandard product.
Products shipped on time
Products shipped on time. Great customer service! Will be ordering again!
Tried to order 25 ESD mats for a $400…
Tried to order 25 ESD mats for a $400 order. Noticed a "$67 additional fee" charge added to the order with no explanation. In addition to the shipping cost.
No way to email anyone because all they give you is a list of 25 reps.
SP2101 OEM Defect wrist strap ground
We purchased 5 pieces of StatPro SP2101
Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters
Of the 5 pieces, 3 units were defective and were non-continuous electrically from one of the two wrist strap ports to ground as tested with a multimeter. This could endanger sensitive electronic hardware if it was not detected by ohm-ing out both ports to the ground ring. Buyer beware and make sure to test!

Odpowiedź od Production Automation Corporation
They sent my orders in parts
They sent my orders in parts, I don't received all my items. I sent a lot of messages with the invoices like proofs at the end theu just sent a few items saying that they already sent my complete order missing 17 items.

Odpowiedź od Production Automation Corporation
We ordered 2 carts for the warehouse.
We ordered 2 carts for the warehouse.
My only reason for not giving them 5 stars is the delivery was delayed for over a month.
However, the product itself is great and works exactly as advertised.
It was good experience I got what I…
It was good experience I got what I needed and I will be using this company again
Good Product, good service
The product arrived intact and functional. Seems to work good but I've only had the dry cabinet for about 10 days. Ask me again next year!
SOLID work table at a great price
I recently ordered a large (8' x 3') work table for a manufacturing inspection area.
The product is absolutely awesome, and is very, very solid (and heavy in a good way).
The ordering experience was easy on the website, and I received notifications to let me know when it shipped and tracking numbers as well.
I will definitely use PAC again as our business grows.
I'm adding one more comment here: no way would I be able to find a work table this large, this solid, and this well built here in my local city "big box" stores. There might be some of those business catalog sources with something similar, but not for the great PAC price and perhaps of more questionable quality. If you want something that can handle the punishment of a manufacturing environment, get a PAC worktable and you'll thank yourself later.
Filament cabinet works exactly as promised
Filament cabinet works exactly as promised. I have it chock full of PLA, ABS, AASA, TPU filament spools and the humidity is running 10%-13% after several days operation.
Order arrived incomplete.
Order arrived incomplete.
Called, still not resolved.
Emailed, still not resolved.

Odpowiedź od Production Automation Corporation
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







