Production Automation Corporation Recenzje 

875
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Everything went as expected. I chose free shipping, which typically takes longer, yet it was shipped very promptly. The protech mats are exceptional; they are the best mats for any purpose.

Oceniono na 5 z 5

PAC team setup an easy to use and effective VMI online portal for all cleanroom supply. We are now easily tracking each item. PAC team monitors and replenish the inventory on a weekly basis. PAC team... Zobacz więcej

Oceniono na 1 z 5

We purchased 5 pieces of StatPro SP2101 Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters Of the 5 pieces, 3 units were defective and were non-continuous electrica... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have enc... Zobacz więcej

Informacje dotyczące firmy

  1. Producent
  2. Usługi dla biznesu

Napisane przez firmę

Since 1973, Production Automation Corporation (PAC) has supported technical products that solve manufacturing problems. PAC is both a full-service stocking distributor, and a manufacturer's representative. Customers turn to us when they need expertise on product selection, require help sourcing an alternate/unavailable product, or when an existing supplier becomes difficult to work with. As your business grows, we're growing along with you. That means we're continually adding new product lines and brands by popular demand. With so many products and options, it's important that you find the right one. We help you decode technical data into best-case purchases in person, on the web, over the phone, or on-location at your facility.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

875 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(875)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

PAC has been a great company to work…

PAC has been a great company to work with. Their products are just what I was looking for. Delivery was on time and everything arrived in tack. My only suggestion for improvement is to add my name to the label for delivery. I work in a school district with over 200 employees so it took awhile for me to receive my order after it arrived at the receiving dock.

3 października 2022
Oceniono na 5 z 5

Knowledgeable staff, quick shipping

Spoke to a rep before placing my order to ask a few product questions and get an expectation for shipping, really helpful. They reached out to make sure it wasn't a fraudulent order, which I appreciate, and then exceeded expectations getting it to me. Overall great experience.

31 sierpnia 2022
Oceniono na 2 z 5

Delays and Errors

I ordered cleanroom frocks and lab coats for my team, complete with company logo and each person's name embroidered. Delays and errors were the theme throughout. Initial communication began on August 31, 2021. Cleanroom frocks didn't arrive until late December 2021 after proof approval kept getting repeated unnecessarily. Lab coats arrived in March 2022 but comically had the same person's name on all the lab coats (instead of 7 different names). New ones arrived in April 2022 but the font for the individual names were too small. At this point, since the names were correct I didn't bother to complain. But then I received an invoice on August 18, 2022 (almost a year after initial contact!) indicating that my company wasn't billed for the embroidery, so we were billed that amount -- even though it wasn't exactly what we wanted. I realize PAC works with various vendors and can't always anticipate delays or mistakes, but they should be accountable for the vendor actions. I wasn't offered any discounts or refunds for the schedule slipping and errors, but was instead charged for embroidery over 4 months after final delivery of substandard product.

19 sierpnia 2022
Oceniono na 1 z 5

Tried to order 25 ESD mats for a $400…

Tried to order 25 ESD mats for a $400 order. Noticed a "$67 additional fee" charge added to the order with no explanation. In addition to the shipping cost.

No way to email anyone because all they give you is a list of 25 reps.

1 września 2022
Opinia niezależna
Oceniono na 1 z 5

SP2101 OEM Defect wrist strap ground

We purchased 5 pieces of StatPro SP2101
Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters

Of the 5 pieces, 3 units were defective and were non-continuous electrically from one of the two wrist strap ports to ground as tested with a multimeter. This could endanger sensitive electronic hardware if it was not detected by ohm-ing out both ports to the ground ring. Buyer beware and make sure to test!

16 sierpnia 2022
Opinia niezależna
Logo Production Automation Corporation

Odpowiedź od Production Automation Corporation


Adrienne,

We apologize for your unsatisfactory experience, we have sent out the replacement product as discussed.
We are waiting for the product to be returned that you have found to be defective, so that we can have them tested and see reverified.
We have provided our shipping account number to you and would appreciate if you could send those back so that we can again have them tested to see where the issue is.

Thank you and again, our deepest apologies.

Oceniono na 1 z 5

They sent my orders in parts

They sent my orders in parts, I don't received all my items. I sent a lot of messages with the invoices like proofs at the end theu just sent a few items saying that they already sent my complete order missing 17 items.

16 sierpnia 2022
Logo Production Automation Corporation

Odpowiedź od Production Automation Corporation

We apologize for the missing parts. We have sent out replacements and a complete new set for the troubles. We hope that you have now received all items in full as well as a few extra for the trouble that the factory caused in the lost shipment.

Oceniono na 5 z 5

SOLID work table at a great price

I recently ordered a large (8' x 3') work table for a manufacturing inspection area.
The product is absolutely awesome, and is very, very solid (and heavy in a good way).
The ordering experience was easy on the website, and I received notifications to let me know when it shipped and tracking numbers as well.
I will definitely use PAC again as our business grows.
I'm adding one more comment here: no way would I be able to find a work table this large, this solid, and this well built here in my local city "big box" stores. There might be some of those business catalog sources with something similar, but not for the great PAC price and perhaps of more questionable quality. If you want something that can handle the punishment of a manufacturing environment, get a PAC worktable and you'll thank yourself later.

28 lipca 2022
Oceniono na 1 z 5

Order arrived incomplete.

Order arrived incomplete.
Called, still not resolved.
Emailed, still not resolved.

21 lipca 2022
Logo Production Automation Corporation

Odpowiedź od Production Automation Corporation

Hello Claire, thank you for your order! We apologize that you received the incorrect garments and have shipped out the proper garments for you. We are working diligently to ensure that this does not happen again. We appreciate your business and please let us know if there is anything else we can do for you.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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