Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
At Gothistar, we craft bags that fuse gothic elegance with bold individuality. Founded in 2021, our designs embody timeless dark artistry and meticulous detail. Each piece reflects our commitment to quality and self-expression - more than an accessory, it’s a symbol of confidence and empowerment.
1942 Broadway St. STE 314C, 80302, Boulder, Stany Zjednoczone
4,2
17 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
There customer service is outstanding and replys fast...
Odpowiedź od Gothistar
Hi Phil,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that our customer service felt outstanding and that you received fast replies. Your kind feedback means a lot to us.
Thank you again for choosing Gothistar!
The Black Cat purse is a real beautiful purse. The quality is above and beyond excellent. The matching wallet puts the final touches on the purse. I found the customer service to be excellent.. I already have my eye set on another cat purse.
Odpowiedź od Gothistar
Hi Juliet,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you love your Black Cat Purse and matching wallet. It’s great to know the quality, design, and customer service all met your expectations.
We’re happy you already have your eye on another cat purse, and we’d be glad to welcome you back anytime!
Everything went smoothly from ordering, updating and delivery.Merchandise received was absolutely as advertised…very nice!
Odpowiedź od Gothistar
Hi Tammy,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that everything went smoothly from ordering to updates and delivery, and that your merchandise arrived just as advertised.
Thank you again for choosing Gothistar!
So many different designs that I love not just skeletons.
Odpowiedź od Gothistar
Hi Kathleen,
Thank you so much for your lovely 5-star review!
We’re so happy to hear that you enjoy the variety of designs at Gothistar. It means a lot to know there are so many styles you love.
Thank you again for your support!
Odpowiedź od Gothistar
Hi James,
Thank you so much for your 5-star review!
We’re happy to hear that you’re pleased with the quality and that your wife loved it. That’s a wonderful win for us too.
Thank you again for choosing Gothistar!
From ordering to delivery there was never a glitch. I ordered the Dancing Witches handbag and the design and colors jumped off the bag! I was so proud to carry such a beautiful work of art. The best part was at that time a free full size wallet was included with every purchase. I will definitely be ordering more from Gothistar in the near future. Sincerely, Karen C
Odpowiedź od Gothistar
Hi Karen,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that your Dancing Witches handbag arrived smoothly and that the design and colors exceeded your expectations. It means a lot to know you felt proud carrying it as a work of art.
We’re also glad you enjoyed the free full-size wallet. Thank you again for choosing Gothistar, and we’d be happy to welcome you back anytime!
Best regards,
What made my experience great?
1) I love the variety of designs and styles.
2) The quality of materials and craftsmanship is amazing.
3) The website is easy to use.
4) Fast shipping.
5) The colors are deep and rich.
6) Cats. I love cats.
Odpowiedź od Gothistar
Hi chemphysteach,
Thank you so much for your amazing 5-star review!
We’re thrilled to hear that you love the variety of designs, the craftsmanship, the colors, and that your order arrived quickly. We also love that the cats made the list.
Thank you again for choosing Gothistar and for sharing such thoughtful feedback!
I was honestly so frustrated with the back-and-forth behind my stolen bag. The delivery company was less than helpful, as was your company. I was flying out to help my son's family with his cancer surgery so filing a police report about a stolen bag wasn't a priority. My HOA reviewed the footage but with so many different people picking up their mail, they couldn't tell what was a theft and what was a legitimate pickup.
I usually order from Skullette and they have been wonderful. I really was disappointed that Gothistar didn't make any effort to make this right. You have beautiful products and I probably would have ordered again had the customer service been better.
Odpowiedź od Gothistar
Hi Jeannette,
We’re truly sorry for the frustration this has caused, especially given the difficult circumstances you shared with us.
As we mentioned in our email conversation, the carrier’s tracking shows the package was delivered, and we also received delivery proof showing it arrived at the mailroom. Because of this, we asked that the mailroom/HOA footage be checked to help confirm whether the package may have been picked up by mistake or taken after delivery.
We understand how upsetting this situation is, and we want to clarify that we have not closed the case. We were still waiting for the additional information so we could continue reviewing the best way to support you.
Please reply to our email with any updates from the mailroom/HOA footage, and our team will continue assisting from there.
Kind regards,
This bag is complete garbage. I wouldn’t take it if it were free. It’s stiff as a board, coming apart at the seams, and stinks to the heavens. The picture on the wallet doesn’t even extend to the bottom of the wallet. I hate this bag and I hate even more that I paid $100 for this Chinese piece of crap.
Odpowiedź od Gothistar
Hi Chasity,
We’re truly sorry to hear how disappointed you are with your order. This is not the experience we want any customer to have.
We understand your concerns about the stiffness, smell, seams, and print placement, and our support team has reached out via email so we can review the issue and work on a suitable resolution.
Kind regards,
Absolutely love the product. Better than I expected and arrived faster than I could have imagined. My wife wants more, just need to find something she can use all year
Odpowiedź od Gothistar
Hi Robert Reichling! 🖤
Thank you so much for your amazing review! We’re thrilled to hear that you love your Gothistar piece and that it exceeded your expectations—and arrived even faster than expected! ✨
We’d love to help your wife find a piece she can enjoy all year round. Thank you for choosing Gothistar and for your wonderful support! 🖤🦇
I had a little issue with shipping carrier ( no fault of theirs) but they helped me through it. Happy with my purchase
Odpowiedź od Gothistar
Hi Elle🖤
Thank you so much for your wonderful review! We're delighted to hear that, although there was an issue with the shipping carrier, our team was able to help you through it.
We're so glad everything worked out in the end and that you're happy with your purchase. Thank you for your patience, your understanding, and for choosing Gothistar. We truly appreciate your support! ✨🖤
I absolutely love this company and I cannot wait to buy my third purchase
Odpowiedź od Gothistar
Hi Brittany 🖤
Thank you so much for your amazing support! We're thrilled to hear that you love Gothistar and are already looking forward to your third purchase. It truly means the world to our team. We can't wait to create another dark and beautiful piece for you! ✨🦇
De las mejores bolsas que he tenido en la vida 😍
Odpowiedź od Gothistar
Hola Amarantthee! 🖤
¡Muchísimas gracias por tu increíble reseña! Nos llena de alegría saber que consideras nuestro bolso como uno de los mejores que has tenido. ✨
Trabajamos con mucho cariño para crear piezas que combinen calidad, diseño y personalidad, así que leer comentarios como el tuyo significa muchísimo para todo nuestro equipo.
¡Gracias por confiar en Gothistar! Esperamos sorprenderte nuevamente muy pronto. 🖤✨
I had a wonderful experience with Gothistar from start to finish. The bag I received is absolutely stunning — even more beautiful in person than in the photos. The craftsmanship, attention to detail, and overall quality exceeded my expectations.
Not only is it aesthetically unique and perfectly suited to my gothic and alternative style, but it is also incredibly practical and comfortable to use every day. It’s rare to find a piece that combines beauty, quality, and functionality so well.
What impressed me the most was the kindness and professionalism of the Gothistar team. They genuinely care about their customers and their community, which makes supporting this brand even more special.
I’m truly happy to have discovered Gothistar and honored to be part of their community. I highly recommend them to anyone looking for beautiful, high-quality accessories with a unique dark and magical aesthetic.
Thank you, Gothistar! 🖤✨
Odpowiedź od Gothistar
Hi Miriam Farina,
Thank you so much for this incredible and heartfelt review! We’re absolutely thrilled to hear that your Gothistar bag exceeded your expectations and that you found it even more beautiful in person.
Our team puts so much care into every detail—from the artwork and craftsmanship to creating pieces that are both practical and true to the gothic and alternative aesthetic we love. Knowing that your bag perfectly complements your style while remaining comfortable and functional for everyday use means the world to us.
We're especially touched by your kind words about our team. Building genuine connections with our customers and community is at the heart of everything we do, and it means so much to know that this was reflected in your experience.
Thank you for being part of the Gothistar community and for sharing your support with others. Reviews like yours inspire us to keep creating unique pieces for those who embrace the dark, magical, and beautifully unconventional. 🖤
We truly appreciate you and hope your new bag brings you joy for years to come. ✨🦇🖤
Both the bag and purse are stunning! The quality is really good and the designs are gorgeous! I really like the size of both and they really work for me for both casual outings and also can be dressed up. Super happy with this brand!
Odpowiedź od Gothistar
Hi Gemma Keane 🖤
Thank you so much for your wonderful review! We’re so happy to hear that you love both your bag and purse and that the quality and designs exceeded your expectations ✨
It’s especially great to know that the sizes work perfectly for you and that the pieces fit both casual and dressed-up occasions so well. That versatility is exactly what we hope to create for our customers!
We truly appreciate your support and are so grateful to have you as part of our brand community 🖤
Absolutely love gothistar!!! The size and quality of the purse is just absolutely perfect! Not to mention that little extra detail of personalization!! The best customer service as well!! I recommend 💯 percent!
Odpowiedź od Gothistar
Hi Mindy 🖤
Thank you so much for your amazing review! We’re beyond happy to hear that you love your purse and that the size, quality, and personalization details were exactly what you hoped for ✨
Your kind words about our customer service truly mean a lot to us as well. Thank you for recommending us — support like yours means everything to our growing brand!
Best regards,
Simply fantastic! The quality is on the top, very soft leather, incredibily beautiful and detailed prints! I got a lot of compliments and questions about this bag and wallet. Definitely one of the best alternative brands! 🖤
Odpowiedź od Gothistar
Hi Maria 🖤
Thank you so much for this incredible review! We’re thrilled to hear that you’re loving the quality, softness, and detailed artwork of your bag and wallet ✨
Knowing that you’ve received so many compliments and that our pieces stand out to you among alternative brands truly means the world to us. We put so much care into every design, so hearing this makes our team incredibly happy.
Thank you again for your support and for being part of our community 🖤
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