Brilliant customer service from Moises! We were having some trouble paying for our reservation on the Go See website since we were using a debit card rather than a credit card. We called the Go See... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We tried to book a van for chile in high season and on short notice: Gabriel from gosee still provided us with more options than any other provider (and we tried a lot of em...), and excellent custome... Zobacz więcej
Reakcja na opinię
Beware: They 'auto-tick' their in-house insurance and you need to deselect it. Its dodgy, because the fine-print requires you to also take insurance with the rental company that you choose, and pay fo... Zobacz więcej
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accidentally clicked on this broker company to Alpha Car Hire, both were as useless as possible, tried for an extension and they wanted double the price, and the car was crap, somehow they offer l... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We’re a global travel company passionate about connecting travellers with the people and places they love. Through our two trusted brands, Airport Rentals and Motorhome Republic, we enabling customers to search, compare and book rental vehicles worldwide. Part of the Webjet Group, we have over 20 years’ experience of putting customers behind the wheel of the perfect rental car or motorhome Airport Rentals is a global e-commerce website that enables you to quickly search, compare, and book rental cars from top suppliers, offering thousands of options at competitive prices. Motorhome Republic is your go-to website for motorhome and campervan rentals, bringing together a wide selection of vehicles and suppliers from around the world, allowing customers to compare and find the perfect motorhome for their adventure style. GoSee is our legal entity in New Zealand, a division of Webjet Group Limited (ASX: WJL).
Dane kontaktowe
Auckland, Nowa Zelandia
- AR +54 800 333 0705, AU +611800 319 547, BR +55 800 887 0600, CN +86 400 613 7001, FR +33 805 08 13 32, DE +49 800 000 7854, NZ +64 800 570 007, SG +65 3163 4573, ZA +27 800 52 7079, UK +44 800 086 8705, US +1 866 536 0582, World Wide +64 9 802 0923
- customer-care@goseetravel.com
- goseetravel.com
3,6
Średnia
241 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od GoSee
Hi Fan,
Your review means a lot to us and lets us know that we’re on the right track.
Enjoy your motorhome holiday!
Roxana
Customer Care
Very easy to book a car in Palmerston…
Very easy to book a car in Palmerston North using your easy website.
16 czerwca 2022
Odpowiedź od GoSee
Kia Ora Chris,
Thank you for the positive review. We are glad to know that our website made your booking experience easy.
Enjoy your road trip holiday!
Roxana
Customer Care
Very stress free and fast 😌…
A very stress free and fast process 😌 a rarity with most sites like these, thankyou for an anxious free application process 🙏 😀 🕊🌸🌼🌿🍁
15 czerwca 2022
Odpowiedź od GoSee
Thank you, Moana for an amazing review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We hope you enjoy your road trip!
Roxana
Customer Care
Easy booking process
Easy booking process. Just a bit strange that for a 3 person camper the linen package is in multipla by 2.
13 czerwca 2022
Odpowiedź od GoSee
Hi Poul,
Thank you for sharing your feedback. We're glad to hear that the booking process was easy for you and for adding the extra bedding they only have a minimum option of selecting 2 beddings.
Have a nice day,
Khushpreet
Customer Care
I recommend this booking company
I recommend this booking company. If you cannot get your dates and desired camper to align, do not hesitate to contact staff to help you find the next best solution. I found staff very helpful.
12 czerwca 2022
Odpowiedź od GoSee
Hello Jeanette,
Thank you for sharing your feedback with us. We are delighted to hear that you had such a great experience interacting with our customer support team.
We hope you will enjoy your motorhome holiday!
Roxana
Customer Care
Great Start
Great Start - GoSee travel - A must!
Kia ora, Thank you for the excellent experience,
User friendly, nice and easy browsing through the different options.
What I really appreciate is the Terms & Conditions
are not so wordy:)
Your website is awesome - love the colour scheme great on the eyes, tēnā rawa atu:)
Kind regards, Mon.T
12 czerwca 2022
Odpowiedź od GoSee
Kia Ora Monica,
Thank you so much for taking your time to review us, we really appreciate it. We look forward to helping you find a rental car in the future.
Have a wonderful day!
Roxana
Customer care
Excellent Service
I'm a happy returning customer. Service from start to finish has always been fantastic. Good range of vehicles available and very competitive prices. I have no problems using this service again.
10 czerwca 2022
Odpowiedź od GoSee
Hi Brian,
Thank you for being a valued customer. Everyone here at GoSee loves to know that our customers enjoy what we do. We’re glad that you loved our services. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
We wish you all the best and hope to see you again soon.
Khushpreet
Customer Care
Ringo was very helpful and spent time…
Ringo was very helpful and spent time providing me with information that assisted in allowing me to select the most appropriate booking.
2 czerwca 2022
Odpowiedź od GoSee
Hi Kathy,
Thank you for sharing your wonderful experience with us. Ringo is one of the best support consultants. We're so glad to hear that Ringo assisted you so well and helped you in the booking process.
We wish you all the best and hope to see you again soon.
Khushpreet
Customer Care
Odpowiedź od GoSee
Hi Wanda,
Thank you for the 5-star review. We're happy to know that the booking process was easy for you.
Have a nice day,
Khushpreet
Customer Care
Odpowiedź od GoSee
Hi Ronald,
Thank you for sharing kind words. We really appreciate your time for writing us such wonderful feedback.
Hope to see you soon again.
Khushpreet
Customer Care
Website not quite right as difficult to…
Website not quite right as difficult to print out conditions etc and two lots of print on top of one another. Otherwise all good, thank you.
22 maja 2022
Odpowiedź od GoSee
Hi Lynden,
Thank you for sharing your valuable feedback. There are two separate clicks on your booking confirmation one is for booking details and the other one is for terms and conditions.
Please let us know if you require anything else.
We wish you a happy journey.
Khushpreet
Customer Care
Odpowiedź od GoSee
Hi Jorg,
Thank you for the 5-star review, it is much appreciated.
Have a nice day,
Khushpreet
Customer Care
I sent an email regarding a quote on a…Gosee
I sent an email regarding a quote on a camper van.Was really happy with the service I received and how quick it was organised.Would definitely recommend Gosee
17 maja 2022
Odpowiedź od GoSee
Hi Lynda,
Thank you for sharing such wonderful feedback. Our team is working hard to provide the best services to our customers. We're so glad to hear that you liked our services.
Hope to see you soon again.
Have a lovely day,
Khushpreet
Customer Care
Great experience
Great experience! There was an issue with my reservation and the assistance was super quick, professional and polite. I would recommend it to everybody! Great company
15 maja 2022
Opinia niezależna
Odpowiedź od GoSee
Hi Chiara,
Thank you for writing us an amazing review. We're so glad to hear that the agent-assisted you so well. We are always trying our best to make our customer experience memorable, and we’re glad that we’ve achieved it!
We look forward to seeing you again.
Have a lovely day,
Khushpreet
Customer Care
The best deal possible was achieved…
The best deal possible was achieved with this company
14 maja 2022
Odpowiedź od GoSee
Hi Trevor,
Thank you for sharing your positive experience with us. Our main goal is to provide world-class customer service and the best price in the market, and we’re glad that we’ve achieved it!
We look forward to seeing you again.
Have a lovely day,
Khushpreet
Customer Care
Gabrielle was absolutely fantastic re…
Gabrielle was absolutely fantastic re locating a camper for us, even though pick up and drop off were different locations, we made it all work. At this stage air fares had not been booked.
Have used cruise america before, and recommend them to all
11 maja 2022
Opinia niezależna
Odpowiedź od GoSee
Hi Angela,
Thank you for sharing your wonderful experience with us. Gabrielle is one of the best support consultants. We're so glad to hear that Gabrielle assisted you so well and helped you in relocating the pick and drop off.
We wish you all the best and hope to see you again soon.
Khushpreet
Customer Care
Odpowiedź od GoSee
Hi Geoff,
We’re very grateful for customers like you and we’re happy to hear that you had a great experience using our service.
We hope to see you again!
Roxana
Customer Care
Aaron was WONDERFUL!
EVERY time I call, I am greeted with SUCH warmth and friendliness, but always with professionalism. The latest member of your team, Aaron, was SUCH a help! A stressful situation was handled with such ease, thanks to him. His kindness and patience was really appreciated and his laughter was contagious! He is a great asset to the GoSee team! I am SO happy I found this site so many years ago - booking for my tour groups is always an easy experience.
6 maja 2022
Odpowiedź od GoSee
Hi Dora,
Thank you for sharing such wonderful feedback. We're so glad to hear that Aaron assisted you so well. Our team's main goal is to provide the best customer service and Aaron is one of the great customer service providers.
We are so happy to see repeat customers sharing their wonderful experiences. I'll make sure to pass this on to Aaron and our team.
Have a nice day,
Khushpreet
Customer Care
Excellent customer service
Go See was extremely helpful, professional, knowledgeable, friendly happy attitude thorughout the phone call.
6 maja 2022
Odpowiedź od GoSee
Hi Christopher,
Thank you for sharing this amazing feedback. We're so glad to hear that you had a positive booking experience with us.
We look forward to seeing you soon.
Have a wonderful day,
Khushpreet
Customer Care
Odpowiedź od GoSee
Hi Joyce,
Thank you for the 5-star review. We're happy to know that the booking process was easy for you.
Have a nice day,
Khushpreet
Customer Care
Doświadczenie Trustpilot
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