Stay a way. Very unprofessional
Honestly was a disgrace! Yes, disgrace is a strong word but it describes how disappointed we were with ReviewMate business and you will see here why.
First we started talking with Logan. He said he will be the Manager for the entire project. After discussing about everything our website needs and possibility ranking our page on Google. Also remove any potential bad reviews. By the way (We had only one bad review on Google, that review never came down.)
We sign up for (6 month) with ReviewMate. In the first 3 months they didn't do anything. Nothing charged in our website nor they were able to remove the bad review.
Another bad thing was... to get them to answer their phone. We called many time, leave a voice message and no one ever returned the call. If we send an email, we had to wait days to get a reply.
When finally we get to talk with Logan he had no idea about our previous conversation. I asked him few times... Did you write it down what we discussed? Apparently NOT. He didn't do a thing. Always apologized saying he would talk with his team and Taylor Shepherd will contact as. NEVER GOT A CALL FROM TAYLOR SHEPHERD!!!!
Finally, after 6 months we decided to cancel our service with them and never got any service from them for the entire period.
We tried to get our money back but it didn't happen.








