Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Zobacz więcej
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I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Zobacz więcej
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There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Zobacz więcej
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The experience was great because of the pleasantness and knowledge of Keyoanna. I had many questions and she had the answers. Also, your stressless benefit program appears well thought out. Hopefully... Zobacz więcej
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Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
4507 N Front St, Suite 200, 17110, Harrisburg, Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It is particularly important for me to have an telephone # where you can ask questions of trained and informed customer service staff. Not only did I have this but I received a prompt delivery of my paperwork.

Odpowiedź od Aegis Travel Insurance
Kiana was very efficient, helpful and pleasant.

Odpowiedź od Aegis Travel Insurance
The young man I spoke to was very knowledgeable. I think I will be able to take care of my situation without any problems.

Odpowiedź od Aegis Travel Insurance
I had several questions, and was lucky enough to get Elizabeth on the phone--she was amazing! So patient and kind; cleared up several of my questions and even emailed everything I needed to make my decision, plus a link for purchase as I was having trouble with the link in the quote. Could not have asked for more!

Odpowiedź od Aegis Travel Insurance
It is always easy to work with them. I had a question and it was answered quickly and effectively.
Also, I have found Aegis Travel to be the best price when comparing over multiple trips. They are my go to agency;

Odpowiedź od Aegis Travel Insurance
My issue was simply a change in departure date and they handled this in less than a minute. Service with a smile!
Thank you Aegis.
Mike

Odpowiedź od Aegis Travel Insurance
Kiana was friendly, polite, and patient! She ensured I received the documents I needed, and she explained what I needed to do in order to submit my claim.

Odpowiedź od Aegis Travel Insurance
Daniel answered coverage questions I had about the policy.

Odpowiedź od Aegis Travel Insurance
The customer service agent was extremely helpful, friendly, professional and answered all by questions. I would recommend Aegis to anyone shopping for travel insurance.

Odpowiedź od Aegis Travel Insurance

Odpowiedź od Aegis Travel Insurance
Danny was very helpful, polite, and respectfully answered all my questions. He is quite an asset to your team

Odpowiedź od Aegis Travel Insurance
Daniel listened to my questions and was able to help me adjust my premium to reflect the actual cost of my trip. He was professional, easy to understand and provided excellent customer service.

Odpowiedź od Aegis Travel Insurance
The retreat I was going to in Ecuador was cancelled and the trip insurance I signed up for did not cover my cancellation of the trip “for any reason.” The agent I spoke with about filing a claim said I had 14 days after signing up for the travel insurance for this trip to add “for any reason,” which would include the retreat being cancelled. I cannot get reimbursed through this travel insurance for my non-refundable round-trip airline ticket because as my insurance policy for it now stands, the cancellation must be rather fault of the airline, not the retreat organizer. Wish I had known this before buying the insurance. Do not order travel insurance off a website like I did, but rather talk with an insurance agent to be sure you are getting the coverage you need for your particular trip!

Odpowiedź od Aegis Travel Insurance
I did not have to wait at all for a customer service rep to help me and she answered all my questions. A great experience.

Odpowiedź od Aegis Travel Insurance
Wow, super EXCELLENT customer service. I had to call to change my insurance over to a different trip. Claire was the wonderful person who assisted me with the change. She was so helpful, patient, kind and super nice to work with. One of the best experiences I've ever had with customer service ANYWHERE!!!!

Odpowiedź od Aegis Travel Insurance
I struck gold today when Julianna answered my call to AEGIS. She is most wonderful and patient beyond words in taking time to help me purchase a travel policy. She gave succinct explanations to my inquiry and provided astute and insightful advice in added on options which satisfy my needs perfectly.
I am so grateful for Julianna's guidance and making sure that I filled in all info accurately. I am truly fortunate to have her gently assisting me all the way to the finishing line. Rare indeed!
Julianna is a true professional. In addition, she is an infectious warm person who makes the process easier and smoother. I am lucky to have her help.
Julianna has done Aegis PROUD!

Odpowiedź od Aegis Travel Insurance
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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