Aegis Travel Insurance Recenzje 

202
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The experience was great because of the pleasantness and knowledge of Keyoanna. I had many questions and she had the answers. Also, your stressless benefit program appears well thought out. Hopefully... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Ubezpieczenia podróżne

Napisane przez firmę

Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

202 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 179

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

It is particularly important for me to…be able to speak to informed customer service.

It is particularly important for me to have an telephone # where you can ask questions of trained and informed customer service staff. Not only did I have this but I received a prompt delivery of my paperwork.

27 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

We love hearing that our staff was knowledgeable and helpful. Thanks so much for the feedback!

Oceniono na 5 z 5

The young man I spoke to was very…

The young man I spoke to was very knowledgeable. I think I will be able to take care of my situation without any problems.

22 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks so much for this feedback, Eric! We make it a priority to ensure our staff is knowledgeable and can answer - or find the answer - to any of your questions.

Oceniono na 5 z 5

I had several questions

I had several questions, and was lucky enough to get Elizabeth on the phone--she was amazing! So patient and kind; cleared up several of my questions and even emailed everything I needed to make my decision, plus a link for purchase as I was having trouble with the link in the quote. Could not have asked for more!

22 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

That's wonderful news, CJ! We're glad to hear you have everything you need and that Elizabeth was so helpful. We think she's pretty amazing, too.

Oceniono na 5 z 5

It is always easy to work with them

It is always easy to work with them. I had a question and it was answered quickly and effectively.
Also, I have found Aegis Travel to be the best price when comparing over multiple trips. They are my go to agency;

21 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks so much for sharing your experience, Martha! Our goal is to help travelers maximize value without paying for coverage they don't need.

Oceniono na 5 z 5

Changing the departure

My issue was simply a change in departure date and they handled this in less than a minute. Service with a smile!
Thank you Aegis.

Mike

21 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

And we're still smiling after reading your kind words, Mike! Thanks so much for sharing your experience.

Oceniono na 5 z 5

Kiana was friendly

Kiana was friendly, polite, and patient! She ensured I received the documents I needed, and she explained what I needed to do in order to submit my claim.

20 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks for sharing your experience, Wendy! We love hearing that Keyonna was a great support to you during the claims process.

Oceniono na 5 z 5

Daniel was very professional.

Daniel answered coverage questions I had about the policy.

2 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks for sharing this feedback, Elizabeth! We take great care to make sure our staff can answer any questions you may have about your policy, and Daniel is extremely knowledgeable.

Oceniono na 5 z 5

Good attention

Danny was attentive, polite and knowledgeable.

17 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks for the kind words about Danny! We're always here to provide support - whether it's a question about your policy or support during the claims process.

Oceniono na 5 z 5

Danny was very helpful

Danny was very helpful, polite, and respectfully answered all my questions. He is quite an asset to your team

6 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks for sharing your experience, Dennis! We are lucky to have Danny on our team.

Oceniono na 5 z 5

Great Customer Service!

Daniel listened to my questions and was able to help me adjust my premium to reflect the actual cost of my trip. He was professional, easy to understand and provided excellent customer service.

17 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

That's wonderful to hear, Barb! It's so important to understand your policy right from the beginning, and we're glad Danny provided such wonderful service.

Oceniono na 1 z 5

Bumfucked!

The retreat I was going to in Ecuador was cancelled and the trip insurance I signed up for did not cover my cancellation of the trip “for any reason.” The agent I spoke with about filing a claim said I had 14 days after signing up for the travel insurance for this trip to add “for any reason,” which would include the retreat being cancelled. I cannot get reimbursed through this travel insurance for my non-refundable round-trip airline ticket because as my insurance policy for it now stands, the cancellation must be rather fault of the airline, not the retreat organizer. Wish I had known this before buying the insurance. Do not order travel insurance off a website like I did, but rather talk with an insurance agent to be sure you are getting the coverage you need for your particular trip!

17 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thank you for sharing your experience. We understand how disappointing it can be when a trip is canceled.

"Cancel For Any Reason" (CFAR) coverage is not included with most standard travel insurance policies throughout the industry. As stated on our website for the plan you selected, it is an optional upgrade that must be purchased separately and is only available within a limited time after the initial policy purchase.

We appreciate your feedback and agree that understanding your coverage is important. While many customers choose to purchase online, our agents are available seven days a week to answer questions and help travelers select the coverage that best fits their specific needs. We wish you the best with your future travels.

Oceniono na 5 z 5

Excellent customer service

I did not have to wait at all for a customer service rep to help me and she answered all my questions. A great experience.

17 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks so much for sharing your experience! We are always available to answer your questions and provide assistance before, during and after your trip.

Oceniono na 5 z 5

Very friendly customer service

16 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks so much for sharing your feedback, Raisa! We agree that it's always nice to speak with a friendly person over the phone. We're here to help.

Oceniono na 5 z 5

Best Customer Service EVER!!!

Wow, super EXCELLENT customer service. I had to call to change my insurance over to a different trip. Claire was the wonderful person who assisted me with the change. She was so helpful, patient, kind and super nice to work with. One of the best experiences I've ever had with customer service ANYWHERE!!!!

16 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

This review made our day, Sherry! We think Claire is pretty amazing, too. Glad to hear you moved your insurance to a new trip. Wishing you safe travels!

Oceniono na 5 z 5

The wonderful Julianna!

I struck gold today when Julianna answered my call to AEGIS. She is most wonderful and patient beyond words in taking time to help me purchase a travel policy. She gave succinct explanations to my inquiry and provided astute and insightful advice in added on options which satisfy my needs perfectly.

I am so grateful for Julianna's guidance and making sure that I filled in all info accurately. I am truly fortunate to have her gently assisting me all the way to the finishing line. Rare indeed!

Julianna is a true professional. In addition, she is an infectious warm person who makes the process easier and smoother. I am lucky to have her help.

Julianna has done Aegis PROUD!

15 lipca 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks so much for this feedback, Dr. Fang! We certainly agree that we are lucky to have Julianna on our team. We'll share your kind words with her and her supervisor. We appreciate you taking the time to share your experience.

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