Aegis Travel Insurance Recenzje 

201
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The experience was great because of the pleasantness and knowledge of Keyoanna. I had many questions and she had the answers. Also, your stressless benefit program appears well thought out. Hopefully... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Ubezpieczenia podróżne

Napisane przez firmę

Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

201 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(201)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 178

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The personnel I have spoken with today…

The personnel I have spoken with today (Claire and Tatiana )have been very pleasant and resolved my questions in a timely fashion.

11 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Love to hear that we have another satisfied customer! Thanks so much for sharing your experience.

Oceniono na 5 z 5

Excellent communication

I spoke with Claire and was given information if needing to cancel an upcoming trip. She was very professional and made me feel comfortable re: my situation at this time.

10 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

That's wonderful news, Michael! We'll share your kind words with Claire. Our staff is trained to answer any of your travel insurance questions. Glad you got the support you needed. Thanks for your feedback.

Oceniono na 5 z 5

Exceptional service!

Due to the low water problems on the Danube River, we had to reschedule our Viking River cruise. Aegis readily agreed to move the dates of coverage for our policy to the rebooked dates next May.

9 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks for sharing your experience, Ed! The low water levels on the Danube have caused a lot of disruptions, but we're glad you were able to rebook the cruise and easily move the coverage over.

Oceniono na 5 z 5

The rep I spoke with was very polite…

The rep I spoke with was very polite and could answer my questions. She made the adjustment in my policy and sent me an updated copy.

9 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

That's great to hear, Stanley! We're glad it was so easy to make an adjustment to your policy. Our friendly staff is here to help. Thanks for sharing your experience.

Oceniono na 5 z 5

Very profesional and helpful

My call was answered quickly by a "human". She was kind, professional and very helpful.
Kind regards,
Linda

8 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Yes, we agree that kind humans are the best! We're happy our team could answer your questions, Linda. Thanks so much for sharing your experience.

Oceniono na 5 z 5

Was able to contact a consumer service…

Was able to contact a consumer service representative on a holiday and easily provide the necessary trip information and to pay for the insurance.

7 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

That's great to hear, Clifford! We're glad our team was available for you even on a holiday weekend. Thanks for sharing your experience!

Oceniono na 5 z 5

Had a problem finalizing my policy on…

Had a problem finalizing my policy on line and called main number. Person answering on a holiday (Labor day) was cheerful and informative. She helped me complete my purchase and I'm a very satisfied customer. Thanks Aegis for hiring competent and knowlegable personnel.

7 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks for sharing your experience, Bruce! We're happy our team could help at the exact time you needed it. Understanding your travel insurance policy is so important, which is why we take great care to make sure our staff can answer any questions about coverage. Wishing you safe travels!

Oceniono na 5 z 5

Travel insurance to France

Applying on line was easy. I also called a couple of times and spoke to 2 different specialists. They both were kind, understanding, and answered my concerns to my satisfaction and understanding.

3 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

That's wonderful, Bonita! We're glad to hear the process was easy and that our staff could answer all of your questions. Thanks so much for sharing your experience.

Oceniono na 5 z 5

My problem was resolved immediately

My problem was resolved immediately. The representative was very efficient and alleviated my stress after I realized I had entered the wrong trip amount.

3 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

That's great news, SSL! We want your trip and your travel insurance to be stress free. Thanks for sharing your experience. Wishing you safe travels!

Oceniono na 5 z 5

Kionna was warm and professional

Kionna was warm and professional. She effectively updated my policy. She shared a laugh with me. Give this excellent employee a raise!

3 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

This post made our day, Angela! It certainly is nice to share a laugh with someone. We'll make sure Keyonna reads your kind words. We think she's pretty special too. Thanks for sharing your experience!

Oceniono na 1 z 5

4 contacts could never answer the question....

4 contacts (one call, one chat and 2 emails) asking why my insurance does not show up under my Aegis account and never got an answer. Did get incorrect answers though - very unhappy.
I actually wondered if the individual responding was English speaking because they clearly did not read my question.

31 sierpnia 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thank you for sharing your feedback, Debbie. We sincerely apologize for the frustration you've experienced.

After reviewing the matter, we identified an issue that prevented your policies from linking correctly to your account due to mismatched information. A member of our team recently reached out by phone and left a voicemail, and we also sent a follow-up email with additional information.

We appreciate you bringing this to our attention and welcome the opportunity to ensure everything is resolved to your satisfaction. Please don't hesitate to contact us if you need any further assistance.

Oceniono na 5 z 5

articulate staff with helpful…

articulate staff with helpful assistance.

3 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

Thanks for sharing your experience, Roger! We're glad our team was able to provide the assistance you needed. Wishing you safe travels!

Oceniono na 5 z 5

Always purchase with Aegis

Always purchase with Aegis. Great customer service.

1 września 2026
Opinia niezależna
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Odpowiedź od Aegis Travel Insurance

That's great to hear, Miriam! We're glad our team offered the support you needed. Safe travels!

Oceniono na 5 z 5

Aegis Agents Well Informed

I’ve had two calls with Aegis regarding our travel insurance purchase, and both representatives were professional, knowledgeable, and easy to work with. They made the process simple and helped me feel confident about the coverage levels and optional riders. Aegis also turned out to be a great value compared to other companies offering similar protection.

1 września 2026
Opinia niezależna
Logo Aegis Travel Insurance

Odpowiedź od Aegis Travel Insurance

Thank you for sharing your experience, Michael! It's important to understand your policy. We're glad our team could answer your questions. Wishing you safe travels!

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