L’excellence de leur service client! Je n’ai eu aucune difficulté à recevoir des produits manquants dans ma Commande non livrée du transporteur. Service rapide, d’une qualité et professionnalisme ex... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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L’excellence de leur service client! Je n’ai eu aucune difficulté à recevoir des produits manquants dans ma Commande non livrée du transporteur. Service rapide, d’une qualité et professionnalisme ex... Zobacz więcej
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I've tried a lot of protein brands and GoodProtein is genuinely in a league of its own. The quality is insane! Clean ingredients, no weird aftertaste, and it actually mixes properly instead of turnin... Zobacz więcej
Most of the flavours I've tried have been excellent (chocolate, berry, vanilla, peanut butter). The banana cream has a nice flavour but it does not go smooth, it remains chunky. After Reacher out to c... Zobacz więcej
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This company is the absolute best to deal with. They are considerate, kind and highly professional. They are quick to respond and if I need them to pause an order, it is done without any questions... Zobacz więcej
Founded in 2019, Good Protein is a Montreal-based wellness brand on a mission to make plant-based nutrition easy, enjoyable, and suitable for all lifestyles. They’ve dedicated themselves to making a healthier, smoother and tastier shake by scouring the world for the best plant-based ingredients. Known for its clean, plant-based ingredients and all-in-one products, Good Protein creates products that go beyond just protein—offering shakes and juices packed with fibre, probiotics, digestive enzymes, and essential vitamins and minerals. Whether you’re fueling a busy lifestyle, upgrading your daily routine, or just want something that tastes really good, Good Protein makes it simple to feel your best. | Fondée en 2019, Good Protein est une marque de bien-être basée à Montréal dont la mission est de rendre la nutrition à base de plantes simple, agréable et adaptée à tous les modes de vie. L’entreprise se donne pour objectif de créer un shake protéiné plus sain, plus onctueux et plus savoureux, en parcourant le monde à la recherche des meilleurs ingrédients d’origine végétale. Reconnue pour ses ingrédients végétaux de qualité et ses formules tout-en-un, Good Protein propose des produits qui vont bien au-delà des simples protéines : des shakes et des jus riches en fibres, probiotiques, enzymes digestives, vitamines et minéraux essentiels. Que vous ayez un mode de vie actif, que vous cherchiez à améliorer votre routine quotidienne ou que vous vouliez simplement quelque chose de délicieux, Good Protein vous simplifie la vie et vous aide à être la meilleure version de vous-même.
Suite 114A, 1001 Lenoir, H4C 2Z6, Montreal, Kanada
Odpowiada na 97% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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I have been enjoying Good Protein for breakfast for over two years. I love the taste, especially the Mocha and Strawberry flavours, and would recommend them on that basis alone, but they have also provided me with a healthy way to lose weight. By having only Good Protein in the mornings, and eating very carefully for the rest of my days, I lost 70 pounds in just over a year. Having my appetite satisfied early in the day made all the difference to me. Many thanks to all of the Good Protein family for making such a great product!

Odpowiedź od Good Protein
This company is top notch. Their customer service is beyond anything you could imagine. I did not realize that I had signed up for a subscription back in January. When I saw that another order was ready to ship I sent them an email on a Sunday and received a response within minutes. They cancelled my subscription immediately without hesitation. The only reason I wanted to cancel was because I don’t use the product every day therefore don’t need it shipped monthly. Their products are absolutely delicious but I would prefer to order as I need it. I can’t tell you how much I appreciate the wonderful Canadian customer service that I received. What an honest company.
Lynn Kenney

Odpowiedź od Good Protein
Tastes terrible! And cancelling is a total nightmare. Beware. Their customer service is awful and it feels like most of their reviews are made up.

Odpowiedź od Good Protein
Customer service is great. They respond promptly and great support for your needs. The products are great. I love the taste and they’re not powdery tasting. Highly recommend.

Odpowiedź od Good Protein
First of all….this is a Canadian product which is very important to us. The responsiveness of the Good Protein team to questions is excellent. The product my husband and I use regularly is the High Protein French Vanilla: blends well in smoothies, tastes great, easily added to things like waffles, pancakes, muffins.

Odpowiedź od Good Protein
I placed my first order today (February 12, 2026) but made a mistake in my order. I reached out to see if I could change it and was extremely lucky to get Charlie. Charlie told me what my options were and was so kind and understanding. It was the best customer service I have ever received and the response was so quick. I have usually ordered from Amazon because I hesitate to deal directly with companies but this experience and this company has changed my mind. I don't even feel bad about my mistake anymore.

Odpowiedź od Good Protein
Honestly anytime I have any type of issue they are always so accommodating. I had a baby and had to postpone my subscription twice, and they never had any issue or gave me any trouble. And the product is the only protein shake that doesn't hurt my stomach. Excellent quality through and through, keep it up guys!

Odpowiedź od Good Protein
I have been using the Good Protein powders for quite some time. My husband is now using it as well so I have to order more and more. I use the protein powder for my overnight oats and my husband also uses it for his protein drink. I have tried most of the flavours except mocha and mint and I absolutely love them all. Another very important aspect is no matter what question I ask whether my account or product the response is always quick and personable.

Odpowiedź od Good Protein
I’ve tried the French Vanilla, Chocolate, Banana and vanilla cupcake and they all taste so yummy! I love what they are supporting, it’s good for the gut health, high protein, good in calorie and the flavour is so yummy it’s also low in sugar as well I think 1g per serving or none at all I’ll have to check the label again but I remember I was shocked! I’ll definitely be purchasing more in future. Lastly, the customer service is amazing thank you all so much! 💕

Odpowiedź od Good Protein
I very much appreciated Good Protein’s quick response when I had questions about my pending delivery.
I ordered the peanut butter and the strawberry protein powders and they are both good. They don’t have that pea taste that some of the other protein powders have and I really like that the ingredients are natural and plant based.
Just had oral surgery and needed a source of protein that I could just drink! This was a great option for me!

Odpowiedź od Good Protein
Was fully informed from the time products were ordered up to when they were delivered
One of the products I didn’t like. They truly stand behind their satisfaction guarantee.
Easy contact to their support team.
Charlie from the team was amazing.
His response was quick as well as the resolution. I have a replacement product on the way !
Highly recommend this company.

Odpowiedź od Good Protein
I love their sugar-free products; they're delicious, especially the mint and chocolate chip plant-based protein. They help me drink my recommended daily amount of water. Plus, the service is quick and courteous.

Odpowiedź od Good Protein
Charlie, Maya & Rylee were all excellent in helping me sort out my order & an issue with my address.
Their response time and thorough work was very refreshing. The communication was always kind and clear.
Thank you to the whole team who got it sorted! This is my favorite protein powder & I'm glad it is going to end up in the right address.
Keep up the good work!

Odpowiedź od Good Protein
I was having difficulty navigating the website to delay my order. Their customer service stopped an order going out that day and changed my next order to a protein powder that I wanted to try in the future. Charlie was delightful! Personable, efficient and kind. Kudos to your great Canadian company and to hiring the BEST staff.

Odpowiedź od Good Protein
The product is excellent, but better than that, is the customer service. I got Charlie when asking questions. Quick to respond regardless of when I messaged. It's been a long time since I had such excellent customer service.

Odpowiedź od Good Protein
Do NOT order from this company. If you value honest communication and any standard of care, do not waste your time. I have been waiting almost a month for a refund based off a return request. Customer service keeps repeating the same information (that you the customer typically must give because they can’t seem to locate a shipping or tracking number) and thanks you for your “patience”. They don’t offer any sort of free product or compensation for the complete lack of customer service. Ive given up now on receiving a refund.
I was part of a study in university regarding heavy metal presence in protein powders, and guess what? Good Protein is a heavy hitter when it comes to heavy metal presence! (Cadmium and Lead)
Update as of Jan 21, 2026: I did receive my refund, after 22 days and only after I posted multiple bad reviews on social media platforms.

Odpowiedź od Good Protein
The team at Good Protein,
a big thanks to all that you have done for us, not only giving the the best Protein products, Tasty and Healthy, not to mention the customer service, professionals, that make sure you're 100% satisfied.
We are 100% happy, with "Good Protein" shake products.
Thanks for everything guys
Rod

Odpowiedź od Good Protein
I left a review previously commending the quality of customer care I received from Charlie, however, I want to retract as I’ve been waiting a week now to year from customer support, with promises to hear back within 24 hours of my original complaint. I did not. So I followed up with an email and was told again, I would hear back in 24 hours, and I’m sitting here 48 hours later having heard nothing. Very sad that a Canadian brand doesn’t care to help their customers with their concerns.

Odpowiedź od Good Protein
Très bon service à la clientèle. Réponse quasi immédiate. J’ai essayé le mélange beurre d’arachides avec du lait et c’est délicieux ! Très pratique aussi de l’ajouter à des éléments cuisinés pour augmenter l’apport en saine protéines. Le produit idéal dans le but de contrôler mon pré-diabète.

Odpowiedź od Good Protein
J'aime la liste d'ingrédients qui me semble plus nutritive que d’autres marques. Je l'ai acheté parce qu'il ne contient apparemment pas de stevia et qu'il est mentionné « non sucré ». Mais pourtant le goût vraiment ULTRA sucré lève le cœur et étrangement c'est le même goût et le même engourdissement de la bouche que si ça contenait du stevia (attention aux allergiques). Ce serait plus honnête d'au moins mentionner que le goût est absolument TRÈS sucré (si c'est pas du stevia, y a clairement quelque chose d'équivalent et il faut le mentionner !!).

Odpowiedź od Good Protein
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