Easy speedy shopping experience. Nice to see some nods towards ecology (e.g. part bamboo frames), but could be a lot better! e.g. full bamboo/metal frames, no plastic in packaging either.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely fantastic glasses! My third pair of the same style. I love them! Have bought glasses chains from the brand too and they are really durable and feel high quality! Delivered fast after orderi... Zobacz więcej
Reakcja na opinię
Where's a sixth star? EXCELLENT Customer Service, ordered PM yesterday, I was kept notified thoughout the process, then delivered coffeetime the following day, today! I've had a Weybridge Style pair f... Zobacz więcej
Reakcja na opinię
Ordered a glasses case which folds flat when not in use. It's good quality, quite heavy for something that' intended for carrying around (at least that's what I wanted it for), and fits my sunglasses... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Goodlookers
Napisane przez firmę
Dane kontaktowe
13 Lakeside Park, Neptune Close, ME2 4LT, Rochester, Zjednoczone Królestwo
- 01634 713900
- sales@goodlookers.co.uk
- goodlookers.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have bought several pairs of reading…
I have bought several pairs of reading glasses from Good Lookers over the past few years because I like the styles and the price point. Unfortunately, I have found the quality to be disappointing.
The hinges seem to be a particular weak point. I have had multiple pairs break after only a month or two of normal use, which is frustrating when the same issue keeps occurring across different pairs.
I also contacted customer services regarding the problem but found them unresponsive, which added to my disappointment.
It’s a shame because the glasses look great, but based on my experience the durability has not been good enough for regular daily use. As a result, I won’t be purchasing from Good Lookers again and will be looking elsewhere for reading glasses in future.
Update: Following the company’s response, I have checked my spam folder and found that they had in fact replied to my complaint and offered to investigate the issue and provide a replacement or refund. I am happy to correct my original review on that point and acknowledge that they did attempt to contact me.
However, this does not change my overall experience. I have purchased multiple pairs of Good Lookers reading glasses and have experienced repeated failures, always involving the hinges. In several cases the glasses lasted only weeks or a few months before breaking.
My concern is therefore not about customer service but about the quality and durability of the product itself. While I appreciate the offer of a replacement, I no longer have confidence in the build quality as the same problem has occurred repeatedly across Update: Following the company’s response, I have checked my spam folder and found that they had in fact replied to my complaint and offered to investigate the issue and provide a replacement or refund. I am happy to correct my original review on that point and acknowledge that they did attempt to contact me.
However, this does not change my overall experience. I have purchased multiple pairs of Good Lookers reading glasses and have experienced repeated failures, almost always involving the hinges. In several cases the glasses lasted only weeks or a few months before breaking.
My concern is therefore not about customer service but about the quality and durability of the product itself. While I appreciate the offer of a replacement, I no longer have confidence in the build quality as the same problem has occurred repeatedly across several pairs.
The glasses are stylish and reasonably priced, but based on my experience I will not be purchasing from Good Lookers again.

Odpowiedź od Goodlookers
Love em a lot
Love em a lot. Stylish. Big frames for me. On time delivery despite the 10,000km distance! I buy em a lot!

Odpowiedź od Goodlookers
Efficient ordering and prompt delivery
Efficient ordering and prompt delivery. Great product, in fact that's just reminded me to order more!

Odpowiedź od Goodlookers

Odpowiedź od Goodlookers

Odpowiedź od Goodlookers
Where's a sixth star.
Where's a sixth star? EXCELLENT Customer Service, ordered PM yesterday, I was kept notified thoughout the process, then delivered coffeetime the following day, today! I've had a Weybridge Style pair for 3 plus years, they are often admired and commented on, so I thought I would treat myself to a second and third pair in the same frame style. I'd like to thank everyone in the process of my order, I'm now considering another style. I'm getting Elton John vibes.

Odpowiedź od Goodlookers
Cheap looking glasses
Lenses do not sit flush (if you have a 2 + prescription)
Cheap plastic frames
Customer service is lacking

Odpowiedź od Goodlookers

Odpowiedź od Goodlookers
Good quality glasses and reasonably…
Good quality glasses and reasonably priced. I get compliments on my glasses all the time!!!

Odpowiedź od Goodlookers

Odpowiedź od Goodlookers
Fabulous prompt delivery
I'm so pleased this review has come through, The ordering sight is fantastic, I ordered 2 pairs on Sunday and they arrived on Tuesday! The glasses are lovely making my collection 4 pairs now. I even have friends asking me to get them some when I visit Hoopers in Harrogate, I work in retail and lost count of comments on my glasses especially the green ones! However, at the weekend I put on my new blue ones and the arm fell off. Is there a customer care team I can send them off to? I could take photos if you wish

Odpowiedź od Goodlookers
Nice glasses quick service lovely…
Nice glasses quick service lovely packaging / quality.

Odpowiedź od Goodlookers
Good product range and quick delivery
I just bought a glasses case. There was a good choice of sizes, the product arrived quickly and was just what I needed.

Odpowiedź od Goodlookers
Prompt Delivery
Ours was a second purchase so we already knew that the product would be good. Service from Goodlookers was excellent with great communication and prompt delivery.

Odpowiedź od Goodlookers
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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