Bugs and incredibly bad customer service!
Now.. this is not my first rodeo.. neither my first time buying stuff at Golf Le Fleur and neither my first time having severe issues with them (one may think, why do you then keep buying from them? At this very moment I’m starting to question this myself!)
One thing is that it took them forever not to fix the bug on the “Track package”-button, and instead send me an email with the tracking info needed, but this is nothing compared to what I was about to witness!!
- I placed quite a big order with them and after paying and then receiving an order confirmation the first red flag popped up - No shipping info, where it was supposed to say “Shipping cost 0$, Taxes and Import Fees xxx$, it said Shipping xxx$ (I’m ordering internationally). By the time it arrived in Denmark I was charged the same additional xxx$ in taxes and import fees as I was at checkout. Now, I don’t know about you, but I’m not going to pay for the same thing twice!! After some investigation and a little help from UPS forwarding the shipping document that stated they had sent the package as DAP. Now.. this is where it get’s extra weird - The reason to all this mess most likely happened because I added a FREE fragrance-sample (yes, you heard me 0.00$). This little thing made everything at Golf Le Fleur’s site go sideways. The ironic thing is, that a free tiiiny thing might end up costing me a whole lot more than a severe headache! And where is Golf Le Fleur in all of this? Nowhere to be seen or heard from. This is classic Golf Le Fleur behavior! - Oh the lack of customer service is incredible. INCREDIBLE!
I am SO pissed off right now!








