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Go Insurance Recenzje 

34
•
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great and timely communication. I felt that when I sent an email with questions, the questions were carefully considered and all were answered.

Oceniono na 4 z 5

The travel agent offered this insurance package as an option for me to consider. The application process was quick and easy to complete. The medical assessment online was very straightforward. I w... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Too early to tell as I am still waiting for my claim outcome. Frankly I booked for luggage delay, damage or loss. I have the email communication I had with you that my main purpose was to have insuran... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sheree from Beckleys Coachline was very helpful and explained which insurance was best for me for my tour.

Reakcja na opinię

Informacje dotyczące firmy

  1. Ubezpieczenia podróżne

O Go Insurance

Napisane przez firmę

Specialist travel insurance for New Zealand travellers.

Go Insurance does one thing. Not a bank, not an airline, not a general insurer with a travel product on the side. Travel cover is the whole business.

WHY TRAVELLERS CHOOSE GO

✓  Claims handled by our own team, never a third-party administrator.

✓  Many existing medical conditions assessed and covered at the point of purchase.

✓  Build your own policy - remove the cover you do not need.

✓  21-day cooling-off period on Go Leisure policies.

What we cover

Our leisure travel insurance comes in three cover levels - Go Basic, Go Plus and Go Elite - as single trip or annual multi-trip policies. Go Ultra sits above them for higher-value trips. We also write group travel insurance and corporate travel insurance, along with specialist cover for sailing, destination weddings and dental travel.

Every policy includes overseas medical expenses and repatriation, personal liability, COVID-19 overseas medical and travel expenses, and 24-hour emergency assistance.

Build the policy around your trip

Cancellation and curtailment, property, disruption and legal expenses are optional modules you can add or remove. Add only the extensions your trip needs - snow sports, golf, water sports, cruise or business. Take out what you do not need and the premium comes down. We call it bespokability.

Existing medical conditions and older travellers

Many existing medical conditions are assessed automatically during the quote, with a clear answer before you commit and no extra cost where eligible. Conditions outside those parameters go to our underwriting team for individual review, where an additional premium may apply. We consider travellers up to age 89 through automated quoting or in-house medical screening, and beyond that by individual referral. We have a medical specialist on staff.

Sports, activities and adventure travel

A long list of activities is automatically covered on an amateur or recreational basis - hiking, cycling, snorkelling, surfing, kayaking, bungy jumping, quad biking and more. Snow sports, scuba diving, golf and water sports are available as extensions rather than reasons to decline you. Snow sports cover includes equipment, lift passes and lessons, and piste closure or avalanche cover at your pre-booked resort.

Cancel For Your Reason (CFYR)

Available on Go Ultra, Cancel For Your Reason reimburses up to 75% of your non-refundable trip costs, to a maximum of $50,000, when you cancel for a personal reason standard cancellation cover does not include. It must be added when the policy is issued, within three days of your first trip payment, and at least seven days before departure. You need to cancel at least 48 hours before your scheduled departure. It does not cover cancellations caused by events outside your control such as government actions, travel bans or border closures.

Claims and emergency assistance

Go Insurance New Zealand is supported by our own team in Brisbane. Your claim is assessed by us, not handed to a third-party administrator or an outsourced call centre, and the people assessing it work alongside the people who wrote the policy. That is why we can give straight answers on complicated claims. Emergency assistance runs 24 hours a day on +64 918 2505. Full contact details are on our contact and emergency assistance page.

Buying a policy

Quote and buy online in a few minutes, or through a travel agent or broker using Oskar, our policy issuance platform. Cover is issued as soon as you pay, with your Certificate of Insurance and policy documents sent electronically. Group and corporate policies are quoted individually by our team rather than bought online.

Questions before you buy? Call us on 0800 082 647. Travelled with us already? We read every review here - the good ones and the difficult ones.

Go Insurance is a registered trading name of Go Unlimited Pty Ltd, coverholder at Lloyd's. Policies are underwritten by certain underwriters at Lloyd's. Lloyd's holds financial strength ratings of A+ (Superior) from A.M. Best, AA- (Very Strong) from S&P Global and AA- (Very Strong) from Fitch Ratings. Benefit limits, conditions and exclusions apply to every section referred to above. The information here is factual information only. It is not financial advice and does not take into account your objectives, financial situation or needs. Read the policy wording at goinsurance.co.nz/policy-wordings before deciding whether this insurance is right for you.

Welcome to Go Insurance

Napisane przez firmę

Award-Winning Travel Insurance
Travel confidently with Go Insurance – where expertise, integrity, and award-winning service meet. Your journey begins with us.

21-Day Cooling Off Period

Change your mind and get your money back

Cancel a Go Leisure policy within 21 days of issue and we will refund everything you paid.

Three things need to be true: your trip has not started, no claim has been made, and you cancel within the 21 days.

After that you can still cancel any time in writing. We refund the unused portion of your premium, less our administration costs and any taxes or charges we cannot recover.

Full terms are in the policy wording.

Dane kontaktowe

Promotion box for Go Insurance

Cover built around your trip

Choose what you need, drop what you don't. Quote in minutes.

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

34 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(34)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Prompt service when needed

I was in Europe recently and realised I hadnt organised travel insurance. We were in to our first week of four. I contacted my travel agent who in turn contacted Go Insurance and the problem was immediately sorted. I was also delighted with the premium charged for two 70 year olds. Fortunately we had no reason to make a claim but it is always nice to have peace of mind.

18 sierpnia 2026
Oceniono na 5 z 5

Great insurance and easy to use

Great insurance and easy to use. I live the golf package insurance and will use it again next year.

22 sierpnia 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Hi Jamie.

Thanks for your lovely feedback!

We’re delighted the golf cover was a highlight and you found everything easy to use.

We look forward to helping with next year’s trip.

– Go Insurance New Zealand

Oceniono na 5 z 5
Logo Go Insurance

Odpowiedź od Go Insurance

Hi Dirk.

Thank you for the five stars!

We’re pleased you had such a positive experience, and we’ll pass your kind feedback on to the team.

– Go Insurance New Zealand

Oceniono na 4 z 5

Easy to apply for the insurance

Easy to apply for the insurance

7 września 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Hi Margaret,

Thanks for your review. We’re pleased to hear you found the insurance easy to apply for.

We appreciate you choosing Go Insurance and wish you safe and enjoyable travels.

– Go Insurance

Oceniono na 4 z 5

Helpful

Helpful, understandable and efficient

5 września 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Hi Glenda,

Thanks for your review. We’re pleased to hear you found the process helpful, easy to understand and efficient.

We appreciate you choosing Go Insurance and hope you have a wonderful trip.

– Go Insurance

Oceniono na 5 z 5

Sign up was a breeze

Sign up was a breeze. Yet to see how they perform if needing to make a claim.

5 września 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Hi Lianne,

Thanks for your review. We’re pleased to hear signing up was a breeze.

Hopefully you won’t need to make a claim, but if you do, our team will be here to help you through the process.

We appreciate you choosing Go Insurance and wish you safe and enjoyable travels.

– Go Insurance

Oceniono na 5 z 5

Sheree from Beckleys Coachline was very…

Sheree from Beckleys Coachline was very helpful and explained which insurance was best for me for my tour.

29 lipca 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Hi Shona,

Thanks for your lovely review. We’re pleased to hear Sheree from Beckleys Coachline was so helpful in explaining the insurance options for your tour.

We appreciate you choosing Go Insurance and hope you have a fantastic trip.

– Go Insurance New Zealand

Oceniono na 4 z 5

Very helpful

Very helpful

20 lipca 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Hi Patricia,

Thanks for your review. We’re pleased to hear you found our team helpful.

We appreciate you choosing Go Insurance New Zealand and wish you safe and enjoyable travels.

– Go Insurance New Zealand

Oceniono na 5 z 5

Practical and effective solutions

I just had the opportunity to have a one day travel insurance. I just the cover and it was quick.

9 lipca 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Hi Renuka,

Thanks for your review. We’re pleased to hear arranging cover for your one-day trip was quick and straightforward.

We appreciate you choosing Go Insurance and wish you safe and enjoyable travels.

– Go Insurance New Zealand

Oceniono na 5 z 5

Excellent service 👏

Excellent service 👏

14 lipca 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Hi Katherine,

Thanks for your wonderful review. We’re delighted to hear you received excellent service.

We appreciate you choosing Go Insurance and wish you all the best for your travels.

– Go Insurance New Zealand

Oceniono na 5 z 5

Recommended by Travel agent and pleased…

Recommended by Travel agent and pleased he did.

26 maja 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Good to hear, John, and good on your agent for the steer. We work closely with agents on both sides of the Tasman, so you're in safe hands. Safe travels.

Oceniono na 5 z 5

Peace of Mind

Even though we didn't need it, it gave us peace of mine. Thank you.

21 maja 2026
Logo Go Insurance

Odpowiedź od Go Insurance

This is the best kind of trip, Kim - the one where the cover just sits quietly in the background and you never have to think about it. Glad it worked out that way, and thanks for travelling with us. Here's to many more easy ones.

Oceniono na 3 z 5

Too early to tell as I am still waiting…

Too early to tell as I am still waiting for my claim outcome. Frankly I booked for luggage delay, damage or loss. I have the email communication I had with you that my main purpose was to have insurance for luggage. And that is where I got caught out in the fine print.

2 maja 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Thank you for your feedback, Steve.

We understand how frustrating it can be when a claim outcome does not align with your expectations, particularly when luggage protection was an important factor in choosing your policy.

Your claim has now been finalised and assessed in line with the terms, conditions and depreciation provisions outlined within the Product Disclosure Statement.

We also appreciate the time you took to speak with our team throughout the process and value your feedback regarding the clarity of cover explanations provided prior to purchase. Feedback like this is important and helps us continue improving how we communicate policy coverage to customers.

– Go Insurance

Oceniono na 5 z 5

Fast efficient service.

19 kwietnia 2026
Logo Go Insurance

Odpowiedź od Go Insurance

Thank you for your review, Kenneth.

We’re pleased to hear you found our service fast and efficient. Providing a smooth and simple experience is something our team works hard to deliver, so we really appreciate your feedback.

– Go Insurance

Doświadczenie Trustpilot

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