I can honestly say it was one of the worst experiences of my life. They make you think it’s all gonna be glorious with the training but you wait for going live on the phones! With the Warm Home Discou... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I joined the company in November 2021, I was able to work my first few weeks around the final part of my masters completion at university. My first role as an HR generalist has allowed me to mee... Zobacz więcej
We had the best experience from start to finish at the premises in Glasgow the staff were amazing from front desk, IT and management. Our guests were looked after from the moment the walked in to the... Zobacz więcej
Reakcja na opinię
We recently had the pleasure of running a UKCCF networking event at the Go-centric offices in Glasgow. From the time we walked through the door the customer experience was 5 star. freshly made coffee... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Improving Customer Experience through Service Excellence.
Dane kontaktowe
Level 5, Portland House, 17 Renfield Street, Glasgow, G2 5AH, Glasgow, Zjednoczone Królestwo
- 0333 014 4401
- info@go-centric.co.uk
- go-centric.co.uk
3,6
Średnia
51 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I Love the team at Go Centric
I Love the team at Go Centric. They have helped me professionalize my business and given me the guidance to grow my company. Nothing is too difficult for them. They are based in Glasgow and have all the great people you would want talking to your customers!
5 grudnia 2019
Opinia niezależna
Odpowiedź od go-centric
GlamourGranAnn, Thank you so much for your great comments - The team will really appreciate your kind words!
Kelly
Invaluable
We find Go Centric invaluable in terms of the importance to work life balance for our own employees. In terms of service we have no complaints. Staff are always ready to help.
27 listopada 2019
Opinia niezależna
Odpowiedź od go-centric
Thank you Chris, for this fantastic review. This is exactly what we strive to achieve with all our clients!
Sarah
I went Centric.
I have been working with G-C personally since Feb 19 and they already feel like family.
They are very responsive and proactive which is a blessing in this fast paced environment.
Its a very natural service. Not your automated 'Tranformers' voice press 1 to speak to Optimus Prime Service.
Real people who know what they are doing and are prepared to learn what they don't already know.
you can't ask for more than that!
Go-Centric, never change!
27 listopada 2019
Opinia niezależna
Odpowiedź od go-centric
It is amazing clients like you, who work in true partnership with go-centric, that allow us to ensure we deliver the best service we possibly can. Thank you so much for taking the time to leave us the review Joseph. We are so happy you are loving the quality of the service and it's a pleasure to work with you and we look forward to many more years of working together!
Sarah
Friendly and professional service
Always prompt with dialogue and quick to help resolve the rare issues that do occur. Efficient service to our customers. Great partners to work with.
26 listopada 2019
Opinia niezależna
Odpowiedź od go-centric
Hi Colin,
We really appreciate the nice comments. It's always great to hear such positive feedback from our long standing partners.
Sarah
Having worked with go-centric for many…
Having worked with go-centric for many years. Always provide excellent customer service.
26 listopada 2019
Opinia niezależna
Odpowiedź od go-centric
Thanks for taking the time to leave such a lovely review Angela, we will pass your feedback on to all the team.
The Royal College of Midwives and Go-Centric
The RCM has worked closely with Go-Centric since it took over responsibility for RCM Connect. They are responsive to our needs, with innovative ideas to strengthen the relationship we have with our members.
They have been integral to our membership growth. It is a partnership.
Go- centric is currently providing expert support to our aspiration to deliver an exemplar communications strategy. They are also delivering a project to improve member retention in the first year of RCM membership.
25 listopada 2019
Opinia niezależna
Odpowiedź od go-centric
Thanks Denise. We really appreciate you taking the time to leave us this review.
It is great to hear how happy you are with the service and our continued partnership. I will be sure to pass your kind words to everyone involved in working on your service.
Kelly
We have worked with Go-Centric for a…
We have worked with Go-Centric for a few years now and can say the agents attention to detail, and response time with our customers is exceptional. The account managers are always working with us on ways to cut down costs and to improve the service.
Highly recommend.
20 listopada 2019
Opinia niezależna
Odpowiedź od go-centric
Hi Sabrina,
Thank you so much for your fantastic comments - this is great to hear! I know our team love working alongside you and your amazing team.
Here's to many more years in partnership.
Thanks
Kelly
Existing client - Housing Repairs
Fantastic team and always on hand to help resolve challenging situations. We would always recommend Go-Centric to other companies. They provide us with an excellent customer service and are always looking to improve relationships and develop processes.
20 listopada 2019
Opinia niezależna
Odpowiedź od go-centric
Thanks Jonny.
We will pass the kinds words on to the team who will be thrilled with your feedback.
Look forward to many more years working together.
Kelly
Go Centric really are customer centric.
Go Centric really are customer centric.
They have a team that consist of individuals from different backgrounds, who bring a variety of skills and experience to the table this all gets pulled together and packaged up to deliver the best service they can offer for us and our customers.
7 października 2019
Opinia niezależna
Odpowiedź od go-centric
Thank you so much for taking the time to leave a lovely review. We are so pleased how well the service is working for you.
Thanks Gill
Having a few issues using our CSI…
Having a few issues using our CSI system, however staff are responsive and very willing to help.
4 października 2019
Opinia niezależna
Odpowiedź od go-centric
Hi Paul, Thank you so much for the kind words. Our development team are hard at work creating a solution for the CSI system so this will be resolved in no time! If you need anything else then just let me know.
Sarah
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.